Top 387 Patient access occupations Jobs in Towson, Md

Customer Service Advocate I (Remote)
CareFirst BlueCross BlueShield —Baltimore, MD
- $32,256 - $59,136 a year
- Full-time
- Remote
- High school diploma or GED
- US work authorization
- 1 year
- 401(k)
Quick Apply
Patient Service Representative
Advanced Radiology —Baltimore, MD
- $18 - $26 an hour
- Per diem
- Computer literacy
- High school diploma or GED
- Clinic
- Health savings account
- Health insurance
3d
Patient Access Representative I
University of Maryland Medical System —Towson, MD
- $17.00 - $21.39 an hour
- Part-time
- Hospital
- Administrative experience
- High school diploma or GED
10d
Patient Service Coordinator (Cardiology)
Johns Hopkins University —Timonium, MD
- $33,696 - $59,904 a year
- Full-time
- Background check
- High school diploma or GED
- University
Patient Services Assistant - Internal Medicine
Greater Baltimore Medical Center, Inc. —Baltimore, MD
- $17.30 - $25.11 an hour
- Full-time
- Writing skills
- Basic math
- Internal Medicine
Quick Apply
Medical Front Desk Receptionist
Total Womens Health Of Balitmo —Baltimore, MD
- $20 an hour
- Full-time
- Computer literacy
- Organizational skills
- Medical terminology
Quick Apply
Patient Service Associate
Mercy Medical Center —Baltimore, MD
- $17.83 - $26.75 an hour
- Full-time
- Hospital
- High school diploma or GED
- Data entry
- 403(b) matching
- Paid holidays
Patient Access Representative
Mercy Medical Center —Baltimore, MD
- $19.49 - $32.16 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Hospital
- 403(b) matching
- Paid holidays
Patient Service Representative
Dental Care Alliance —Baltimore, MD
- $23 - $26 an hour
- Part-time
- Dental office
- Cleaning
- Entry level
- Dental insurance
- 401(k)
Patient Service Representative
Dental One Associates of Cross Keys —Baltimore, MD
- $23 - $25 an hour
- Full-time
- Dental office
- Cleaning
- Entry level
- Dental insurance
- 401(k)
Patient Service Coordinator
Johns Hopkins Medical Management Corporation —Baltimore, MD
- $24 an hour
- Temporary
- Hospital
- HIPAA
- English
Quick Apply
2d
ED Patient Access Representative - Days - Part-time
Greater Baltimore Medical Center, Inc. —Baltimore, MD
- $17.35 - $26.36 an hour
- Part-time
- Microsoft Outlook
- Addiction Medicine
- Writing skills
Quick Apply
Customer Service Advocate II (In-Office)
CareFirst BlueCross BlueShield —Baltimore, MD
- $39,240 - $71,940 a year
- Full-time
- Research
- Mid-level
- 3 years
- 401(k)
Quick Apply
Patient Services Assistant - Perinatal Associates
Greater Baltimore Medical Center, Inc. —Baltimore, MD
- $17.30 - $25.11 an hour
- Full-time
- Writing skills
- Basic math
- Office
Quick Apply
Patient Services Representative
Shady Grove Fertility —Towson, MD
- $20 - $23 an hour
- Weekends as needed
- High school diploma or GED
- Computer skills
- Medical terminology
- Paid parental leave
- Paid holidays
Quick Apply
Medical Receptionist
Mercy Medical Center —Lutherville, MD
- $17.83 - $26.75 an hour
- Full-time
- High school diploma or GED
- Data entry
- Entry level
- 403(b) matching
- Paid holidays
Front Desk / Patient coordinator
Whole Body Healthcare/ Ideal Wellness —Baltimore, MD
- $18 - $20 an hour
- Full-time
- Bilingual
- HIPAA
- Administrative experience
- Opportunities for advancement
Quick Apply
Call Center Operator - Healthcare
Mercy Medical Center —Baltimore, MD
- $17.83 - $26.75 an hour
- Part-time
- Hospital
- Medical office experience
- High school diploma or GED
- 403(b) matching
- Paid holidays
Patient Service Coordinator
Johns Hopkins University —Timonium, MD
- Full-time
- Mid-level
- High school diploma or GED
- Clinic
Quick Apply
Patient Service Coordinator
MedStar Health —Baltimore, MD
- $18.70 - $32.72 an hour
- Full-time
- Urgent Care
- High school diploma or GED
- Computer skills

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Customer Service Advocate I (Remote)

CareFirst BlueCross BlueShield -
Baltimore, MD

Quick Apply

Job Details

Full-time
$32,256 - $59,136 a year

Benefits

401(k)

Qualifications

Customer communication
High school diploma or GED
Customer engagement

Full Job Description

Resp & Qualifications

PURPOSE:
Responsible for answering member, provider & broker inquiries pertaining to product information, benefits, claims resolution, eligibility and billing questions in a call center environment. Proactively provides information and education to members, providers & brokers, as appropriate, about a variety of health, financial, and self-service programs. Provides basic technical assistance and troubleshooting guidance for digital and electronic applications.

ESSENTIAL FUNCTIONS:

Provides first- level problem resolution to member, provider & broker inquiries via telephone by gathering and researching information; examine claim submissions verifying claim and system accuracy as well as liability, validate customer understanding of information and resolves issues based on applicable policies and procedures.
Uses knowledge of products and the contractual provisions that govern administration to provide customer service and education, to interpret contractual language to the customer for the purpose of providing benefit utilization and limitations, to determine the need for managed care initiatives, and to administer all types of services to customers within the business segment through telephonic inquiries, written and/or electronic inquiries and claims adjustments, if applicable. Appropriately documents all client interactions according to established departmental procedures.
Delivers accurate information to customers in accordance with performance goals and objectives.
Maintains customer records by updating account information by effectively utilizing the business areas enrollment/inquiry tracking system & processes.
Participates in ongoing education related to new services, industry topics, and skills.

QUALIFICATIONS:

Education Level: High School Diploma or GED.

Experience: Less than one year customer service experience.

Preferred Qualifications:

Less than 1 year experience in a call center customer service role or experience with medical or insurance terminology.

Knowledge, Skills and Abilities (KSAs)

Successful completion of the training provided.
Demonstrated skills as an empathetic and compassionate communicator.
Ability to quickly gain customer trust and confidence.
Demonstrated PC navigation and data entry skills.
Strong interpersonal communication skills.
Good oral and written communication skills.

Salary Range: $32,256 - $59,136

Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

Quick Apply

Refine Your Search

patient access occupations jobs in towson, md

Customer Service Advocate I (Remote)

Patient Service Representative

Patient Access Representative I

Patient Service Coordinator (Cardiology)

Patient Services Assistant - Internal Medicine

Medical Front Desk Receptionist

Patient Service Associate

Patient Access Representative

Patient Service Representative

Patient Service Representative

Patient Service Coordinator

ED Patient Access Representative - Days - Part-time

Customer Service Advocate II (In-Office)

Patient Services Assistant - Perinatal Associates

Patient Services Representative

Medical Receptionist

Front Desk / Patient coordinator

Call Center Operator - Healthcare

Patient Service Coordinator

Patient Service Coordinator

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