Top 5 Switchboard operator Jobs in Towson Md

Medical Office Switchboard Operator
Clinical Associates, P.A. —Towson, MD
- Full-time
- Computer literacy
- English
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Operator- Evening Every Other Weekend
Mercy Medical Center —Baltimore, MD
- $17.83 - $26.75 an hour
- Part-time
- Hospital
- Word processing
- Computer literacy
- 403(b) matching
- Paid holidays
PBX Operator
Stella Maris —Baltimore, MD
- $17.83 - $26.75 an hour
- Full-time
- Hospital
- Word processing
- Computer literacy
- 403(b) matching
- Paid holidays
PBX Operator - Hotel
Renaissance Baltimore Harborplace Hotel —Baltimore, MD
- $17.23 an hour
- Hotel
- High school diploma or GED
- Communication skills
Quick Apply
Communications Operator
University of Maryland Medical System —Bel Air, MD
- Full-time
- High school diploma or GED
- Entry level
7d

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Operator- Evening Every Other Weekend
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Answers calls directed to the Mercy Operator from internal and external callers, within 3 rings as described in the customer service protocol.
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Medical Office Switchboard Operator

Clinical Associates, P.A. -
Towson, MD

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Computer operation
English
High school diploma or GED
Cultural competency
Desktop applications
Working with individuals from diverse cultural backgrounds
Typing

Full Job Description

At Clinical Associates, we make being healthy easier. We connect our patients to a seamless system of integrated medical care, which includes in-house specialists in areas of practice, from cardiology to podiatry. We also offer unique services like our nuclear stress testing facility.

Our physicians, specialists and credentialed health care providers are assisted by 175 trained support staff. We do our best to take care of everything for our patients – records, scheduling appointments, coordinating with providers and specialists, and each of our offices has laboratory centers for tests and blood work on site.

We are seeking a full time Switchboard Operator to join our team in Towson! Our ideal candidate will have medical office switchboard experience or high volume call center experience. Excellent customer service skills and professionalism is a must!

Schedule: Monday - Friday 8:30 am to 4:30 pm.

Office Location: 515 Fairmount Avenue, Towson, MD 21286

Job Duties Include but Are Not Limited To:

Provides an experience of efficient yet nurturing environment for patients and families.
Greets patients and visitors via phone and in person in a pleasant manner, making eye contact when the encounter is in person.
Welcomes patient concerns and complaints and when unable to satisfactorily provide an immediate and satisfying answer, immediately reports to supervisor for timely response and follow through.
Assures confidentiality of patient information.
Makes appointment reminder calls as needed.
Answers all calls promptly and politely; transfers and terminates phone calls.
Identifies and quickly assesses nature of call and acts appropriately to provide prompt service.
Transmits information necessary to resolve all issues raised by caller.
Appropriately retrieves, distributes and sends faxes.
May provide back up support for the Referral Coordinator as needed.
Other duties as assigned.

Minimum Requirements

High School diploma or equivalent.
Medical Office experience required.
EMR experience is preferred - Nextgen is a plus!
Basic computer skills with a willingness and ability to learn new applications.
Excellent oral communication skills with ability to hear, to understand and to speak standard English clearly and concisely.
Excellent written communication skills with ability to read, write and spell standard English clearly and concisely.
Ability to interact effectively with culturally diverse patient and employee population.
Ability to convey a positive attitude and project a professional image.
Requires long periods of sitting, intermittent standing, reaching and bending. Must be able to lift approximately 10 lbs.
Ability to type accurately at a moderate rate.

Benefits

Paid Time Off
Health insurance
Dental insurance
Vision insurance
Life Insurance
401(k) matching

Clinical Associates is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Quick Apply

Refine Your Search

switchboard operator jobs in towson md

Medical Office Switchboard Operator

Operator- Evening Every Other Weekend

PBX Operator

PBX Operator - Hotel

Communications Operator

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I want to receive the latest job alert for switchboard operator in towson md

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Schedule: Monday - Friday 8:30 am to 4:30 pm.

Office Location: 515 Fairmount Avenue, Towson, MD 21286

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