Member Services Coordinator
Cliffs Club Services, LLC —Travelers Rest, SC
- Full-time
- Word processing
- Mid-level
- Administrative experience
- Paid holidays
- Disability insurance
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Member Services Coordinator

Cliffs Club Services, LLC -
Travelers Rest, SC

Quick Apply

Job Details

Full-time
2 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance
Pet insurance

Qualifications

Customer communication
Company vehicle operation
Administrative experience
Driver's License
Customer support

Full Job Description

MEMBER SERVICES COORDINATOR

JOB SUMMARY:

From cascading mountains to crystal lakes, warm summer days and cool winter nights, southern hospitality and beautiful scenery welcome you to the Carolinas. The Cliffs is comprised of seven vibrant communities. Each has their own personality, but is equal in beauty, prestige and opportunity. We invite you to become a part of The Cliffs family. Once you visit, you’ll understand how unique and welcoming our communities are. The only thing better than the views are the people. Our members are gracious and kind, and our co-workers make coming to work something to look forward to. Our members have made The Cliffs their home, and we hope you will too!

Our Mission is to deliver high-quality experiences and activities by building a strong team of associates whose focus is practicing excellence through relationship-building and industry best practices designed to enrich the lives of our members and staff. If you’d like to be challenged daily, advance in your career and be a part of something bigger than any one individual, The Cliffs is the place for you!

The Member Services Coordinator is a high-profile service and hospitality position. This employee will be the front-line for the Membership Services department. Working under the direction of the Member Services Director, the coordinator will provide service in the following areas: Club Reception, Club Concierge Services, Interclub Marketing, Membership Support Services.

JOB DUTIES:

Coordinate Club interclub marketing efforts
Coordinate and Monitor Club communications with the members
Provide reception Services during department hours of operation
Provide Concierge Services to members and guests
Maintain a catalogue of preferred vendors and service providers
Facilitate the use of club amenities and services for membership
Utilize creative planning for member and guest special services
Assist in planning Club events
Assist with new member packets, orientations, and prospective member amenity tours
Provide shuttle services as needed

BACKGROUND/EXPERIENCE:

The successful candidate will have a positive attitude, image and presentation; be passionate about exemplary customer service and sincerely enjoy working with people.
Must have excellent communication skills and an outgoing and friendly personality
2 years minimum experience working in an administrative or customer support role. Experience in a Hospitality and Service setting a plus.
Demonstrate problem solving skills
Proficient in Word, Excel, PowerPoint, design software, databases and other basic computer skills.
Associate degree preferred
Must have a valid drivers license, to be covered under company vehicle policy
Provide shuttle service as needed

THE CLIFFS BENEFITS:

A knowledgeable and passionate management team that leads by example
Employee appreciation parties and team building events
Premier training
Excellent compensation including 10 vacation days and 9 paid holidays (Full Time Employees)
Our best benefits package including health, telehealth, vision, dental, short term/long term disability, pet insurance 401(k) with employer contribution*
Employee Wellness Monetary Incentives
A work/life balance!

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Member Services Coordinator

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MEMBER SERVICES COORDINATOR

JOB DUTIES:

BACKGROUND/EXPERIENCE:

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