Top 5 Customer care coordinator Jobs in Traverse City, Mi

Scheduling Coordinator
Cosmetic Physician Partners —Traverse City, MI
- Full-time
- Mid-level
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Central Patient Registration
Grand Traverse Band of Ottawa and Chippewa Indians —Suttons Bay, MI
- From $19.57 an hour
- Extended hours
- HIPAA
- Windows
- High school diploma or GED
Quick Apply
Customer Service Support Representative - Part Time
Munson Healthcare —Traverse City, MI
- Full-time
- Finance
- ER
- Business
- Paid holidays
- Tuition reimbursement
Quick Apply

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Customer Service / Sales Consultant
TWO MEN AND A TRUCK® —Traverse City, MI
Provide outstanding customer service on all calls and inquiries submitted online. Obtain customer feedback through follow-up calls, both during and after moves;…
$23 - $24 an hour
Quick Apply
Customer Service Representative (CSR)
Douglas Water —Traverse City, MI
Answer phones and respond to customer requests. Working the cash register for walk in customers. Must know how to work a calculator and cash register.
$24 an hour

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Patient Care Coordinator-Delaware, OH
Sonova —Delaware, OH
Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the…
$19 - $21 an hour
Customer Care Coordinator
Chipotle —Columbus, OH
Support outsourced Care Center agents and leadership by answering questions, providing real-time guidance, and handling escalated/specialized cases using your…
$19.23 - $24.29 an hour
10d

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Scheduling Coordinator

Cosmetic Physician Partners -
Traverse City, MI

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k) matching

Qualifications

In-person patient registration
Patient scheduling systems
Maintaining an organized workspace
Phone communication
Greeting customers
Assisting medical staff
Mid-level
Healthcare practice inventory management
Medical records
Inventory reconciliation
Clinical information systems
Handling patient inquiries
Clean workspace maintenance
Managing patient records
Care coordination
Payment processing in medical billing systems
Communication skills
Patient scheduling via phone
Cross-functional communication
Office phone management

Full Job Description

Copper Aesthetics & Plastic Surgery has been providing premier aesthetic skin care services to Northern Michigan for over a decade.

As the only medical spa in Northern Michigan backed by an award winning, board-certified plastic surgeon—Dr. Jeffries—we’re able to offer a variety of treatments to meet patient goals. We are focused on contributing to the confidence and empowerment of our patients by providing the most trusted aesthetic treatments in our region.

The Scheduling Coordinator is the primary point of contact for clients seeking cosmetic and aesthetic treatments. This role involves managing appointment schedules, providing exceptional customer service, and ensuring a seamless experience for patients from initial inquiry to post-treatment follow-up. The coordinator supports the practice’s operations by maintaining organized schedules, optimizing clinic efficiency, and fostering a welcoming environment for patients.

This is a full time, on-site position with the schedule broken down as follows:

Monday & Wednesday: 8AM-5PM

Tuesday & Thursday: 8AM-6PM

Friday: 8AM-12PM

We believe in maintaining a healthy work-life balance while ensuring business needs are met.

Responsibilities:

Coordinate and manage patient scheduling for consultations, injectables, lasers, facials, follow-ups, and other skin care services while optimizing provider schedules and filling cancellations.
Deliver exceptional patient service by greeting patients, handling check-in/check-out, answering phones, scheduling appointments, and educating patients on services and appointment preparation.
Communicate professionally with physicians, nurses, aestheticians, laser technicians, and patients via phone, email, and secure messaging to ensure seamless patient care and scheduling flow.
Process patient payments, billing, financial quotes, memberships, packages, and no-show/cancellation fees while maintaining accurate patient records and digital charts.
Support daily clinic operations by managing inventory supplies, completing monthly inventory reconciliation, and maintaining a clean, organized, and professional workspace.
Assist with front office operations as needed, including resolving scheduling conflicts, accommodating emergency appointments, and ensuring schedules remain fully booked through waitlist and follow-up outreach.

Qualifications:

Previous experience in a medical or aesthetic practice preferred.
Strong organizational and multitasking skills with attention to detail.
Excellent communication and interpersonal skills to interact with clients and team members.
Proficiency in scheduling and EMR software; familiarity with aesthetic services is a plus.
Ability to maintain a professional and positive demeanor in a fast-paced environment.

Benefits:

Competitive Compensation Package – Offering a salary that recognizes your skills and experience.
Health & Dental Benefits – Comprehensive coverage to prioritize your well-being.
401(k) Matching – Plan for the future with our generous 401(k) matching program.
Aesthetic Industry Perks – Enjoy free and discounted services and products.

Quick Apply

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customer care coordinator jobs in traverse city, mi

Scheduling Coordinator

Central Patient Registration

Customer Service Support Representative - Part Time

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