Top 365 Customer experience manager Jobs in Traverse City, Mi

Account Manager
Thompson Surgical Instruments —Traverse City, MI
- Full-time
- Background check
- Microsoft Excel
- Sales
- Health insurance
- Dental insurance
Quick Apply
Contact Center Team Lead (local only considered)
Renkim Corporation —Michigan
- From $21 an hour
- 8 hour shift
- Remote
- Bilingual
- Customer service
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
Sales Manager
Great Wolf Lodge —Traverse City, MI
- Pass drug screening
- Research
- Mid-level
- Paid time off
Quick Apply
5d
Customer Success Manager
Elk Rapids —Elk Rapids, MI
- $90,000 - $120,000 a year
- Full-time
- Remote
- Mid-level
- Organizational skills
- 2 years
Quick Apply
store manager-Traverse City, MI.
Starbucks —Traverse City, MI
- $58,800 - $82,300 a year
- Weekends as needed
- Military
- Mid-level
- 3 years
- Paid parental leave
- Paid holidays
9h
Business Office Manager
Wallick —Traverse City, MI
- Full-time
- Background check
- Microsoft Excel
- Pass drug screening
- Paid parental leave
- Health insurance
Quick Apply
9d
Veterinary District Sales Manager - Traverse City, MI (Royal Canin)
Mars —Traverse City, MI
- Weekends as needed
- Clean driving record
- Mid-level
- Driver's License
2d
General Manager
K-1 Speed Inc —Traverse City, MI
- Full-time
- Writing skills
- Mid-level
- High school diploma or GED
Quick Apply
Retail & Events Manager
All Weather Seal of West Michigan Inc —Traverse City, MI
- $50,000 - $100,000 a year
- Weekends as needed
- Hospitality
- Inventory management
- Customer service
- Paid training
- Fuel card
Quick Apply
Account Manager
Imperial Beverage —Traverse City, MI
- $57,100 - $89,000 a year
- Online Application
- Mid-level
- High school diploma or GED
- 21 years or older
- Paid parental leave
- Health savings account
Quick Apply
5d
Specialty Contracting Project Manager
Britten, Inc. —Traverse City, MI
- Full-time
- Customer service
- Mid-level
- Office
- Paid holidays
- Health insurance
Analytics Manager
Truly Free —Traverse City, MI
- $100,000 - $125,000 a year
- Full-time
- Hybrid work
- Computer Science
- 5 years
- SQL
Quick Apply
Digital Marketing StrategistDirector of Digital Strategy & Digital Marketing Manager
Knorr Marketing —Traverse City, MI
- Full-time
- Marketing
- 5 years
- Research
- Health savings account
- Health insurance
2d
Plant Operations Manager
PKC Group —Traverse City, MI
- Full-time
- 5 years
- Engineering
- English
Sales and Rental Manager
Alta Equipment Group —Williamsburg, MI
- Full-time
- Inventory management
- Word processing
- Mid-level
- Employee stock purchase plan
- Paid holidays
Quick Apply
2d
Assistant Manager
Alma Tire Service Inc —Traverse City, MI
- $60,000 a year
- Overtime
- Clean driving record
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Paid time off
Quick Apply
13d
Manager
K-1 Speed Inc —Traverse City, MI
- Full-time
- Inventory management
- Merchandising
- Mid-level
Quick Apply
Branch Operations Manager - Traverse City US31
Lake Michigan Credit Union —Traverse City, MI
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid parental leave
- Health savings account
Medical Clinic Manager
West Front Primary Care —Traverse City, MI
- $55,000 - $65,000 a year
- Full-time
- Background check
- Clinic experience
- Mid-level
- Health savings account
- Health insurance
Quick Apply
8d
Manager - Plumbing & Drain Service
Williams & Bay —Maple City, MI
- $25 - $35 an hour
- Full-time
- Management
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
6d

I want to receive the latest job alert for customer experience manager in traverse city, mi

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience manager jobs near traverse city, mi

Account Manager

Thompson Surgical Instruments
Traverse City, MI

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Sales
Customer service
Research
Account management

Full Job Description

Account Manager

Description: The Account Manager is responsible for ensuring the sales and customer service goals of Thompson are met. Responsibilities include lead generation and follow up, assessing customer needs and recommending the best product solutions and upgrades, educating customers on offerings and troubleshooting, coordinating Free Trials, Purchases, and Service Orders through multiple hospital departments and contacts, gathering customer feedback, and providing continuous, punctual follow up with customers. Account Managers also make recommendations on marketing strategies and new product developments. These duties are done primarily over phone and email as part of an in-house office team environment with some tradeshow travel required, with the goal being to transition to an Account Executive role managing your own territory.

Thompson is employee-owned, and vested employees automatically receive company shares.

What You'll Do:

Daily interaction with customers via phone and email to provide effective solutions and support. Customers include surgeons, or staff, hospital personnel, CEO’s, other industry reps.
Timely and accurate data entry including: order processing, crediting, task generation, RMAs, and other account specific needs as requested by Account Executive or customer.
Accurate sales coding of all orders, quotes, and invoices.
Entering of new leads/contacts and keeping contact info current in CRM.
Administering marketing mailers and emails produced by the Marketing Department.
Cold calling and customer research.
Communicate feedback to team members to improve our products, policies, and processes.
Serve as “back-up” when the Account Executive/s are out of the office.
Assist in updating and maintaining performance tracking tools. Assist in expanding sales efforts through follow up on marketing efforts such as tradeshow lead follow-up. Maximize the use of reporting tools and data interpretation with Sales department and Data Analyst.
Support projects such as supplying vendor information, trial request forms, keeping data in CRM up to date.

This Might Describe You:

Ability to communicate effectively and efficiently.
Ability to constantly multi-task with shifting priorities and timeframes.
Detail oriented and extremely organized.
Timeline driven regarding task completion.
Motivated by challenging sales goals with a drive to exceed goals.
Excellent interpersonal and presentation skills in person, over the phone, as well as written.
Highly computer proficient in Microsoft, Excel, Adobe along with ability to quickly learn various CRM software.
Minimum of 2 years relevant sales experience, preferably from an in office setting versus “on the road.”

EEO/AA

Job Type: Full-time

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Ability to Commute:

Traverse City, MI 49684 (Required)

Ability to Relocate:

Traverse City, MI 49684: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer experience manager jobs in traverse city, mi

Account Manager

Contact Center Team Lead (local only considered)

Sales Manager

Customer Success Manager

store manager-Traverse City, MI.

Business Office Manager

Veterinary District Sales Manager - Traverse City, MI (Royal Canin)

General Manager

Retail & Events Manager

Account Manager

Specialty Contracting Project Manager

Analytics Manager

Digital Marketing StrategistDirector of Digital Strategy & Digital Marketing Manager

Plant Operations Manager

Sales and Rental Manager

Assistant Manager

Manager

Branch Operations Manager - Traverse City US31

Medical Clinic Manager

Manager - Plumbing & Drain Service

I want to receive the latest job alert for customer experience manager in traverse city, mi

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected