Quick Snapshot
Pay: $24.00-$28.00/hour
Schedule: Full-Time | 7:00 AM-5:00 PM | Typically 45-50 hours/week
Location: Northern Michigan | Field-Based
Employment Type: Full-Time
Experience Level: Experienced
Industry: Window & Door Service | Field Service | Construction | Home Improvement
Help Homeowners Get the Most From Their Windows & Doors
Ambient Recruiting is partnering with a growing service operation to hire an experienced Service Technician serving customers throughout Northern Michigan. This is a field-based position where you'll travel to customer homes and job sites in a company-provided service van to diagnose issues, complete repairs and adjustments, and provide an excellent customer experience.
Direct window and door experience is highly desirable, but we're also interested in candidates with strong mechanical, carpentry, construction, remodeling, installation, or field-service experience who have the aptitude and willingness to learn.
If you're mechanically inclined, enjoy solving problems, take pride in quality workmanship, and are comfortable working independently in customers' homes, this is an excellent opportunity to build a long-term career in a specialized trade.
What You'll Be Doing
As a Service Technician, you'll:
- Travel throughout Northern Michigan to perform service and maintenance on windows and doors
- Diagnose and troubleshoot window and door performance issues
- Complete repairs, adjustments, component replacements, and other service work
- Provide professional, courteous, and helpful customer service at every appointment
- Communicate clearly with homeowners and professionally navigate a variety of customer situations
- Use an iPad to access job information, research technical resources, take photos, and complete electronic work orders
- Maintain accurate documentation of service work performed
- Pick up and use products and materials stored at the company's storage location
- Occasionally report to the showroom as needed
- Work alongside and learn from an experienced technician
- Attend training in Grand Rapids as required
- Maintain company-provided tools, equipment, vehicles, and materials
- Follow all company safety and service procedures
What We're Looking For
Successful candidates typically have:
- Strong mechanical aptitude and troubleshooting skills
- Experience in carpentry, construction, remodeling, installation, maintenance, or field service
- Customer-service mindset with a polite, helpful, and professional demeanor
- Ability to work independently and manage a daily service schedule
- Comfortable working inside customers' homes and maintaining a professional appearance
- Ability to use an iPad and learn electronic work-order and technical information systems
- Reliable, organized, and adaptable approach to changing schedules and appointment times
- Ability and willingness to travel throughout Northern Michigan
- Comfortable working outdoors and in changing weather conditions throughout the year
- Strong communication and problem-solving skills
- Ability to represent the company professionally while working independently in the field
Preferred Qualifications
- Window and door service or installation experience
- Window or siding installation experience
- Exterior new construction experience
- Residential remodeling experience
- Garage door service experience
- Commercial overhead door service experience
- Handyman or residential field-service experience
- Carpentry or other skilled construction trade experience
Direct window and door experience is highly desirable but not required. The company is willing to train the right candidate who brings strong mechanical ability, construction knowledge, and customer-service skills.
Tools, Equipment & Training
The company provides the equipment and support needed to perform the job, including:
- Company-provided service van
- Gas card
- Many of the tools and equipment required for the position
- Company-provided iPad for job information, photos, and electronic work orders
- Company logo shirts and jacket for customer appointments
- Hands-on training alongside an experienced technician
- Additional product and technical training
- Training in Grand Rapids as needed
Why You'll Love This Opportunity
- Competitive pay of $24.00-$28.00/hour
- Company-provided service van and gas card
- Company-provided iPad, tools, and equipment
- Hands-on training and ongoing technical development
- Independence throughout your workday
- Variety between troubleshooting, repairs, travel, and customer interaction
- Opportunity to develop specialized window and door service expertise
- Year-round work with a growing service operation
- Long-term career potential in a specialized skilled trade
- Weekend appointments are very rare
Real Talk
This is much more than a basic repair position. You'll spend most of your day working independently in customers' homes and at job sites, diagnosing problems, completing repairs, documenting your work, and providing professional customer service.
Technicians typically work 45-50 hours per week, so candidates should be comfortable with days that can extend beyond a traditional eight-hour schedule. Customer cancellations may occasionally result in a shorter day, and when possible, the coordinator may fill openings with another same-day appointment.
You'll also be traveling throughout Northern Michigan and working indoors and outdoors in changing weather conditions. Success in this position requires mechanical ability, patience, adaptability, attention to detail, and the confidence to represent the company professionally without constant supervision.
If you enjoy figuring out why something isn't working, fixing it correctly, and leaving a customer with a positive experience, this could be an excellent fit.
Why Ambient Recruiting?
Ambient Recruiting, formerly PMP Personnel Services, has been connecting talented people with great employers throughout Northern Michigan for more than 30 years. While our name has evolved, our mission remains the same: helping people find careers where they can succeed.
When you apply with Ambient Recruiting, you're gaining access to opportunities with some of Northern Michigan's best employers. Our recruiters take the time to understand your skills, experience, schedule preferences, career goals, and workplace preferences so we can connect you with positions that truly fit.
With access to a wide network of employers across Northern Michigan, one application opens the door to far more than a single position. Whether you're searching for temporary work, a direct-hire career, or your next professional opportunity, our team is committed to helping you find the right fit.
One application. Multiple opportunities. A recruiting team invested in your success.
Apply Today
Ready to turn your mechanical, construction, or field-service experience into a specialized career?
Apply today with Ambient Recruiting to be considered for this $24-$28/hour Service Technician opportunity serving Northern Michigan.
Whether your background is in windows and doors, carpentry, remodeling, installation, garage doors, construction, or another mechanically focused trade, we'd like to hear from you.
We look forward to helping you find a position where your skills, independence, and craftsmanship are valued.
Pay: $24.00 - $28.00 per hour
Work Location: In person
