Top 32 Hotel front Jobs in Traverse City, Mi

Front Desk Agent
Hotel Indigo Traverse City —Traverse City, MI
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Hotel Front Desk Guest Service Agent
Blossom Hotel & Suites Traverse City —Traverse City, MI
- From $21 an hour
- Part-time
- In-person
- Entry level
- Resort
Quick Apply
Front Desk Agent
Delamar Hotel —Traverse City, MI
- From $19 an hour
- Part-time
- Background check
- Hotel
- In-person
- Disability insurance
- Health insurance
Quick Apply
14d
Front Desk Agent
Park Place Hotel —Traverse City, MI
- $18 an hour
- Full-time
- Hotel
- Organizational skills
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Restaurant Manager
Delamar Hotel —Traverse City, MI
- From $65,000 a year
- Weekends as needed
- Background check
- Bar
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
5d
Front Desk Supervisor
Delamar Hotel —Traverse City, MI
- $22 - $23 an hour
- Weekends as needed
- Background check
- Mid-level
- Organizational skills
- Free parking
- Disability insurance
Quick Apply
14d
Front Desk Supervisor - PM
Park Place Hotel —Traverse City, MI
- $19 - $20 an hour
- Full-time
- Writing skills
- English
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Front Desk Agent
Holiday Inn Express & Suites - Traverse City, Michigan —Williamsburg, MI
- $17.50 - $18.00 an hour
- Weekends as needed
- Computer literacy
- Hotel
- Computer skills
- Flexible schedule
Quick Apply
Hotel Breakfast Attendant
Comfort Inn —Traverse City, MI
- From $18 an hour
- Part-time
- In person
- Hotel
- In-person
- Entry level
- Paid holidays
- Health insurance
Quick Apply
12d
Breakfast Server
Park Place Hotel —Traverse City, MI
- $15 - $25 an hour
- Part-time
- Ability to walk for extended periods
- English
- Hotel
- Disability insurance
- Health insurance
Quick Apply
Assistant General Manager
Marriott International, Inc —Traverse City, MI
- $40,000 - $55,000 a year
- Weekends as needed
- Mid-level
- Residential
- Hotel
Resort Luggage Agent - PM Shifts (FT)
Grand Traverse Resort and Spa —Acme, MI
- Extended hours
- Computer literacy
- Pass drug screening
- CDL
Quick Apply
5d
Night Auditor (PT)
Park Place Hotel —Traverse City, MI
- $19 an hour
- Part-time
- Hotel
- High school diploma or GED
- Math
- Disability insurance
- Health insurance
Quick Apply
Resort Luggage and Transportation Agent - PM Shifts (PT)
Grand Traverse Resort and Spa —Acme, MI
- Extended hours
- Microsoft Word
- Microsoft Excel
- OSHA
Quick Apply
5d
Housekeeper
Cambria Suites Hotel —Traverse City, MI
- From $18 an hour
- Full-time
- In person
- Customer service
- Hotel
- In-person
- Employee discount
- Flexible schedule
Quick Apply
9d
Night Auditor
Cherry Tree Inn and Suites —Traverse City, MI
- Part-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
SEASONS HOST-CASHIER
Turtle Creek Casino & Hotel —Williamsburg, MI
- $16.00 - $17.70 an hour
- Part-time
- 18 years or older
- Basic math
- High school diploma or GED
Quick Apply
12d
Customer Service Associate I
Dollar Tree —Traverse City, MI
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Hotel Night Auditor
Crystal Mountain —Thompsonville, MI
- $19 - $27 an hour
- Part-time
- Background check
- Writing skills
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
3d
Night Audit (Part Time or Full Time Year Round)
Crystal Mountain —Thompsonville, MI
- $19 - $24 an hour
- Part-time
- Writing skills
- High school diploma or GED
- Military encouraged
- Flexible schedule

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hotel front jobs near traverse city, mi

Front Desk Agent

Hotel Indigo Traverse City -
Traverse City, MI

Quick Apply

Job Details

Part-time | Full-time

Benefits

Paid holidays
Disability insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance

Qualifications

Access control systems
Physical security
Visitor query response
Computer operation
Hotel and accommodations payment processing
Cash amount verification
Fire safety
Hotel policy compliance
Email customer support
Maintaining an organized workspace
Sales transaction processing
Phone communication
Greeting customers
Client inquiry handling
Filing
Cash drawer securing
Answering guest questions
Mail distribution
Phone call screening
Financial issue resolution
Invoice processing
High school diploma or GED
Mail management
Accounting
Hotel emergency procedures
Mail processing
Billing issue inquiries
Hotel and accommodations guest complaints handling
Communication skills
Entry level

Full Job Description

Job Overview

The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors.

What You'll be doing

Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies.
Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries.
Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally.
Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system.
Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner.
Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable.
Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary.
Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift.
Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks.
Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction.
Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed.

Skills and Abilities:

High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills.

Working Conditions & Physical Effort:

Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.

Benefits:

Benefits for Full Time employees may include:

Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!

*Benefits vary by location*

Part-Time Benefits Also Available!

EEO/VET/DISABLED

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

hotel front jobs in traverse city, mi

Front Desk Agent

Hotel Front Desk Guest Service Agent

Front Desk Agent

Front Desk Agent

Restaurant Manager

Front Desk Supervisor

Front Desk Supervisor - PM

Front Desk Agent

Hotel Breakfast Attendant

Breakfast Server

Assistant General Manager

Resort Luggage Agent - PM Shifts (FT)

Night Auditor (PT)

Resort Luggage and Transportation Agent - PM Shifts (PT)

Housekeeper

Night Auditor

SEASONS HOST-CASHIER

Customer Service Associate I

Hotel Night Auditor

Night Audit (Part Time or Full Time Year Round)

I want to receive the latest job alert for hotel front in traverse city, mi

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