Top 2 Loading bay manager Jobs in Traverse City, Mi

Retail Assistant Site Leader - Traverse City
Tommy's Express Operations —Traverse City, MI
- Full-time
- Mid-level
- Office
- Ability to climb stairs
- Profit sharing
- Paid holidays
Quick Apply
Retail Site Leader - Traverse City
Tommy's Express Operations —Traverse City, MI
- Full-time
- Mid-level
- Office
- Ability to climb stairs
- Paid holidays
- Dental insurance
Quick Apply

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Retail Assistant Site Leader - Traverse City

Tommy's Express Operations -
Traverse City, MI

Quick Apply

Job Details

Full-time

Benefits

Profit sharing
Paid holidays
Dental insurance
Flexible spending account
Financial planning services
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Childcare

Qualifications

Customer communication
Team leadership
Driving
Retail management

Full Job Description

Retail Assistant Site Leader
Tommy’s is looking for an individual to exceed guest expectations while providing a friendly guest experience. The Assistant Site Manager will help with daily operations under the general manager and ensure all company standards are being followed.

What can Tommy's offer you?

Base pay and eligibility for annual profit-sharing bonus
Full insurance package including Health, Dental, Vision, Life, Disability, Employee Assistance
401k match and complimentary financial planning services
Dependent care FSA with on-site Daycare Options
Paid time off and paid holidays
Opportunity for continued education and tuition assistance
Valuable learning and development program
Significant ability to grow internally for motivated and strong performing team members
Fun, energetic, family-oriented work culture with an emphasis on team member morale
Growing nationwide brand / presence

Position Responsibilities:

Oversee all aspects of the site including but not limited to:
Accurately track and handle invoices for payment and record invoices in the Management App.
Ensure that the work schedule is properly made (for 3 weeks in advance) and appropriate for projected sales, to ensure that you are meeting your labor budget.
Ensure a safe, secure, clean, and well-maintained business operation
Investigate and handle all guest-related complaints, issues, and ensure top-notch guest service in all operations.
Perform all POS and computer related systems tasks
Able to manage opening, mid, and closing shifts on a weekly basis
Retain and create new guest relations
Maintain unit, grounds, and car wash
Must be proficient in all opening and closing tasks.
Update inventory and reports as needed
Communicate effectively all necessary business operations with leadership
Enforce cleaning and thorough hourly inspections
Properly assign team members in positions to provide efficient operation and quality service
Guest damage/ incident claims: handle guests in a positive manner, collect data, assist with the completion of a claim, ordering parts, calling guests, etc.
Drive for Top Level KPI’s within the franchise community
Ensure site follows Franchise standard of Tommy’s Express operations
Assist in ordering parts for the wash
Oversee wash cleaning and bring attention to any required maintenance, enforcing completion of the Wash Cleaning List
Team Member Relations:
Following responsibilities
Manage team of direct reports and developing relationships
Following checklists
Providing team accountability
Any additional tasks that pertain to benefiting the company and taking care of the guests
Be an Ambassador for our Unlimited Club
Professionally interview and hire the best qualified candidates based on the role responsibilities and federal labor guidelines
Keep team members on task with clear, written, and measurable goals
Properly handle disciplinary and human resources issues.
Conduct team member performance evaluations and disciplinary actions.
Create and deliver corrective actions with assistance from HR.
Assist in mid-year and end of year reviews
Review and approve timecards
Perform all POS and computer related systems tasks
Other duties as assigned; duties and responsibilities may change at any time with or without notice.

Training Responsibilities:

Train and onboard new team members on all team member positions, utilizing Tommy’s U training tools and systems and verifying completion of all assigned training
Ensure team members are knowledgeable on situational awareness and up to date safety procedures
Implement and enforce policies, procedures, and the employee handbook to all team members
Develop Future Leaders on the following items
How to run a shift
How to make a schedule
How to handle and warranty request report
How to handle issues with team members and complete proper documentation
How to complete and manage the hourly position board

Position Qualifications & Candidate Attributes:

2 Years Assistant Managerial Experience
Proven Experience in a successful guest service role
Exceptional verbal and communication skills
Must be able to problem solve and multi-task
High School Diploma or GED

Work Environment and Physical Demands
This job operates in a retail car wash environment. Operating hours are Monday through Sunday from 7:00am - 9:00pm but may operate outside of standard hours due to maintenance and events. This role routinely operates in all areas of the car wash facility, including both indoor and outdoor work, with potential travel to assist other TXO locations.
To successfully perform the essential functions of this job, team member must be able to:

Work and commute in all weather conditions
Able to effectively communicate, listen, detect, converse with, discern, convey, express oneself and exchange information
Able to walk, bend, twist, turn, stoop, climb steps, reach with hands, use hands to fingers
Work in a fast-paced environment where they will often be multitasking
Move about inside the office to access standard office equipment
Constantly operate a computer and other office productivity machinery such as keyboard, copy machine and printer
Remain in a stationary position 50%+ of the time, alternating between sitting and standing
Drive between company locations and/or vendors or suppliers as needed while on job
Frequently stand and move about inside fast-paced car wash environment
Work with heavy and technical equipment, lift 50 - 70 lbs, go up heights on ladder
Tolerate vibrating tools and louder than normal work environment at times
Frequently stand and walk for the majority of each shift
Ability to lift and maneuver up to 50 pounds

Overview of Tommy Enterprises Companies:
Tommy's Express is a national franchise for outstanding car washes and car care services. Powered by industry leading technology and decades of experience and planning, Tommy's Express car washes deliver a cutting-edge car wash experience unlike anything you've encountered before. Our fully automatic washes feature advances including the easy-loading car wash dual belt conveyor, wide open car wash bay for natural lighting, advanced presoak and sealer services, and free high-power self-serve vacuums on site.

Quick Apply

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loading bay manager jobs in traverse city, mi

Retail Assistant Site Leader - Traverse City

Retail Site Leader - Traverse City

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