Top 26 Customer relations representative Jobs in Traverse City Mi

Customer Service Representative
Traverse City Light & Power —Traverse City, MI
- $24.49 - $30.62 an hour
- Full-time
- Background check
- Word processing
- 3 years
- Health insurance
- Dental insurance
2d
Counter Sales Representative
Zeeland Standand —Suttons Bay, MI
- Full-time
- Ability to walk for extended periods
- Computer literacy
- Forklift
Quick Apply
11d
Customer Service Representative
Grand Traverse Container —Traverse City, MI
- $22 - $26 an hour
- Full-time
- Basic math
- Office
- 3 years
- Paid holidays
- Dental insurance
Quick Apply
Sales Representative
Alliance Beverage Distributing —Traverse City, MI
- Full-time
- Ability to walk for extended periods
- Computer literacy
- Merchandising
- Mileage reimbursement
- Paid parental leave
Quick Apply
5d
Associate Medical Sales Representative
Paragon 28, Inc. —Traverse City, MI
- Weekends as needed
- Mid-level
- Driver's License
- Bachelor's degree
Parts Delivery Driver
Serra Traverse City —Traverse City, MI
- Online Application
- Background check
- Dealership
- Customer service
- Health savings account
- Paid holidays
Customer Relations Representative - State Farm Agent Team Member
Bryant Wilson - State Farm Agent —Williamsburg, MI
- $45,000 - $65,000 a year
- Full-time
- Communication skills
- Marketing
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Sales Representative - Account Executive, Michigan Area
Mims Management Group —Traverse City, MI
- $85,000 - $110,000 a year
- Full-time
- Customer service
- Writing skills
- Mid-level
Quick Apply
2d
Customer Relations Representative - State Farm Agent Team Member
Scott Tilford - State Farm Agent —Traverse City, MI
- $40,000 - $50,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Account Representative - State Farm Agent Team Member
Scott Tilford - State Farm Agent —Traverse City, MI
- $20 - $30 an hour
- Part-time
- Office
- Communication skills
- Marketing
- Opportunities for advancement
- Flexible schedule
Quick Apply
Logistics Supervisor
Sara Lee Frozen Bakery —Traverse City, MI
- Overtime
- Background check
- 18 years or older
- Customer service
- Health savings account
- Relocation assistance
Quick Apply
Sales Detail Rep – Pharmaceutical
Immune Biopharma —Traverse City, MI
- $87,090 - $116,890 a year
- Online Application
- Mid-level
- No travel
- Leadership
Quick Apply
Logistics Supervisor
Sara Lee Frozen Bakery,LLC —Traverse City, MI
- Overtime
- 18 years or older
- Customer service
- Computer literacy
Quick Apply
Assistant Prosecuting Atty III
Grand Traverse County —Grand Traverse County, MI
- $85,951 - $107,464 a year
- Full-time
- Background check
- Writing skills
- Basic math
- Health savings account
- Disability insurance
6d
Groundskeeper
Northwestern Michigan College —Traverse City, MI
- $20.94 - $22.65 an hour
- Full-time
- Basic math
- Local
- Forklift
- Health insurance
- Dental insurance
2d
Adjunct - Welding Technology
Northwestern Michigan College —Traverse City, MI
- Part-time
- Classroom
- Writing skills
- Mid-level
- Tuition reimbursement

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Dispatcher/Customer Service Representative
Team Bob's Heating, Cooling, and Plumbing —Traverse City, MI
Valid driver’s license and insurable driving record. Maintain the Service Technicians and Plumbers daily schedules working together with the Lead Dispatcher…
$22 - $27 an hour
Quick Apply
2d
Client Success Specialist
greenpath, inc. —Traverse City, MI
Taking back-to-back calls in a call center environment. Maintain accurate records and ensure compliance with state regulations.
$16.50 - $18.38 an hour
Quick Apply

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Customer Service Assistant 2
State of Ohio - Unemployment Compensation Review Commission —Columbus, OH
Support and assist hearing officers by taking incoming calls for scheduled telephone hearings. Independently handles incoming inquiries via telephone or…
$23.65 - $27.56 an hour
5d
Customer Service Assistant 2 (Intermittent)
State of Ohio - Unemployment Compensation Review Commission —Columbus, OH
Support and assist hearing officers by taking incoming calls for scheduled telephone hearings. Independently handles incoming inquiries via telephone or…
$23.65 an hour
5d

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Customer Service Representative

Traverse City Light & Power
Traverse City, MI

Apply Now

Job Details

Full-time
$24.49 - $30.62 an hour
2 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Professional development assistance
Flexible schedule

Qualifications

Teamwork
Interpersonal skills
Phone communication
High school diploma or GED
Math
Attention to detail
Multi-line phone systems
Grammar Experience

Full Job Description

Traverse City Light & Power (TCLP) is a municipally owned electric and telecom utility serving approximately 13,000 electric and 3,000 fiber customers. With a team of 55 dedicated employees, we are committed to delivering reliable, innovative, and community-focused services to the residents and businesses of Traverse City.

Position Overview
We are seeking a Customer Service Representative who will serve as a customer liaison providing exemplary customer service when addressing all customer inquiries and resolving problems with emphasis on positive public/customer relations for Traverse City Light & Power, which includes Traverse City Light & Power Fiber, (Utility). Serves as primary contact for citizen inquiries by email, telephone, and in person. Performs work of moderate difficulty related to sharing information, answering questions, recording and processing billing, cash handling, financial and routine accounting, support services, record maintenance and explaining and selling TCLP services.

Key Responsibilities

Assist customers/citizens via telephone, email, and in-person in answering inquiries, assisting with electric and fiber utility activation/terminations, explaining service offerings, details regarding billings for all TCLP utilities, and resolving customer issues.
Set up services at new locations and associate them with a customer to determine a reading sequence number.
Manage customer complaints, provide appropriate solutions and follow up to ensure resolution.
Perform a variety of clerical accounting duties including preparing and updating spreadsheets, processing payments, receipts and posting transactions. Balance payment batches and prepare and balance daily payment sheets.
Perform accurate work associated with daily/monthly reconciling of receipts and preparation of supportive documentation on a daily/monthly basis in reconciling receipts from subsidiary programs to the general ledger. Prepare daily bank deposits and coordinate the electronic submission of customer checks.
Coordinate daily utility work orders with other departments to ensure accurate/timely completion of work performed.
Assist with various program offerings; to include program enrollments, removals and payment verifications. This includes but is not limited to VGP and On-Bill Financing.
Assist with the disbursement and receipt of equipment.
Assist with troubleshooting minor issues related to fiber, as needed.
Assist with clerical duties such as printing, sending computer-generated notices, creating mail merge files for letters as required by ordinance, and assisting with mailings as the need arises. Serve as a back-up for Customer Support Specialist.
Gather, assemble, tabulate, proof, extend, balance, summarize, and post fiscal and related data; make involved mathematical computations (including calculating interest and manually calculating customer billings).

Qualifications

Educational requirements include a high school diploma or equivalent. Certification, training or degree in accounting or related field preferred.
Minimum of three years’ related experience.
State of Michigan Vehicle Operator’s License
Ability to interpret basic accounting and banking practices and to learn and follow accounting and billing clerical procedures.
Thorough knowledge of office practices, systems, procedures and equipment, including but not limited to photocopiers, multi-line phone systems, e-mail and internet use.
Ability to perform mathematical computations rapidly and accurately.
Ability to detect errors, determine cause and make corrections.
Possess excellent verbal and written communication skills including spelling and grammar.
Demonstrated ability to be detail oriented, accurately manage multiple tasks and stay organized.

Why TCLP?

Be part of a mission-driven organization that directly impacts your community.
Enjoy a collaborative, supportive work culture with a strong focus on employee well-being.
Competitive compensation and benefits including health insurance, 100% employer paid dental and vision insurance, 10% employer contribution to a 457 deferred compensation retirement plan, and a defined benefit pension retirement plan.
Opportunities for professional development and growth.

Hourly Rate: $24.50 to $30.62 per hour, depending on qualifications, education, and experience.

How to Apply: Visit TCLP' s careers page to complete an application and submit the following materials:

Resume
Cover Letter
Three Professional References
TCLP Employment Application

Applications will be reviewed as received until the position is filled.

TCLP is an Equal Employment Opportunity Employer
A diverse team makes a strong team. As an Equal Employment Opportunity employer, we are strongly committed to creating a dynamic and equitable workforce that mirrors the community and world that we serve. TCL&P encourages people from all backgrounds to apply.

Customer Service; Customer Service Representative; Utility Billing; Billing; Account Management

Job Type: Full-time

Pay: $24.49 - $30.62 per hour

Benefits:

401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Professional development assistance
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

customer relations representative jobs in traverse city mi

Customer Service Representative

Counter Sales Representative

Customer Service Representative

Sales Representative

Associate Medical Sales Representative

Parts Delivery Driver

Customer Relations Representative - State Farm Agent Team Member

Sales Representative - Account Executive, Michigan Area

Customer Relations Representative - State Farm Agent Team Member

Account Representative - State Farm Agent Team Member

Logistics Supervisor

Sales Detail Rep – Pharmaceutical

Logistics Supervisor

Assistant Prosecuting Atty III

Groundskeeper

Adjunct - Welding Technology

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