Top 53 Desktop support Jobs in Travis Afb, Ca

Service Desk Analyst (On-Site)
Neumo Holdings LLC —Fairfield, CA
- $26.63 - $31.33 an hour
- Full-time
- Background check
- Office
- High school diploma or GED
Quick Apply
2d
IT Support Technician
MARIANI PACKING GROUP —Vacaville, CA
- $27 - $32 an hour
- Online Application
- 5 years
- Research
- Office
- Wellness program
- Health insurance
Operations and Systems Tech II
Partnership HealthPlan of California —Fairfield, CA
- $36.00 - $45.01 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Research
Technical Support Analyst (Full-Time, Evening)
Northbay Healthcare —Fairfield, CA
- $46.51 an hour
- Full-time
- Computer science
- Computer Science
- Writing skills
1d
IT Helpdesk Technician
Boomerang Healthcare —Walnut Creek, CA
- $27 - $35 an hour
- Full-time
- Office
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
IT Support Engineer
ASHBY LUMBER CO INC —Concord, CA
- $80,000 - $105,000 a year
- Google Workspace
- Mid-level
- Windows
- Profit sharing
- Health savings account
Quick Apply
Technology Technician
River Delta Unified School District —Rio Vista, CA
- 8 hour shift
- School experience
- Google Workspace
- Computer Science
4d
IT Help Desk Engineer
Endsight —Napa, CA
- $33.65 - $43.25 an hour
- Full-time
- Mid-level
- Office
- 3 years
- Paid holidays
- Dental insurance
Quick Apply
2d
IT Helpdesk Technician
CommuniCare+OLE —Napa, CA
- $25.58 - $31.26 an hour
- Full-time
- Experience equivalent to degree accepted
- Associate's degree
- Entry level
- 403(b) matching
- Health savings account
Quick Apply
Facilities Support
Unitek College Of Nursing —Concord, CA
- $25 - $28 an hour
- Full-time
- High school diploma or GED
- 1 year
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Electronic Flight Bag Specialist
Solutions Through Innovative Technologies, Inc —Fairfield, CA
- $70,000 - $76,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- 1 year
- Paid holidays
- Disability insurance
Technical Support Specialist
Chevron Federal Credit Union —Concord, CA
- $27.73 - $38.13 an hour
- Weekends as needed
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Technology Systems Administrator
Bishop Wisecarver Corporation —Pittsburg, CA
- $65,000 - $80,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Profit sharing
- 401(k) matching
Quick Apply
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Vacaville, CA
- $19.28 - $28.89 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Employee assistance program
EMR Business Systems Trainer
Epic Care —Antioch, CA
- $36.05 - $62.50 an hour
- Classroom
- Microsoft Outlook
- Computer literacy
IT Field Resource
Ensign Services —Vallejo, CA
- $70,000 - $80,000 a year
- Full-time
- Computer science
- Computer Science
- 5 years
- Health insurance
- Dental insurance
Quick Apply
8d
Field Support Technician (L2) - Concord, CA
Hierro Group LLC —Concord, CA
- Full-time
- Mid-level
- Windows
- Microsoft Office
Quick Apply
10d
ITS Client Services Student Assistants (Solano Campus)
California State University —Vallejo, CA
- Part-time
- Classroom
- Computer literacy
- Office
Claims Trainer
Partnership HealthPlan of California —Fairfield, CA
- $33.65 - $40.38 an hour
- Mid-level
- Office
- Driver's License
Electronic Warfare Fleet Liaison
General Dynamics Information Technology —California
- $85,000 - $115,000 a year
- Bachelor of Science
- Mid-level
- Office
- Paid time off
- 401(k) matching

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desktop support jobs near travis afb, ca

Service Desk Analyst (On-Site)

Neumo Holdings LLC
Fairfield, CA

Quick Apply

Job Details

Full-time
$26.63 - $31.33 an hour
2 days ago

Qualifications

High school diploma or GED
IP networking

Full Job Description

Job Summary:

The Service Desk Analyst act as the primary point of contact for users seeking technical support, resolving IT-related issues with hardware, software, and network access by troubleshooting problems, providing solutions, and ensuring timely assistance through phone, email, or online ticketing systems, while maintaining accurate records of incidents and service requests to identify trends and improve overall user experience; often requiring strong communication and problem-solving skills.

Please note that this position requires passing a California Law Enforcement Telecommunications (CLETS) background check, and authorization to work in the United States (see below for specifics) https://www.fbi.gov/services/cjis

Duties and Responsibilities:

Field Incoming EUC request from end users by either phone, self-service, or other standard communication channels; thoroughly documenting customer needs / issues within the service tracking tool.
Resolve Incidents and Requests based on known solutions using various support and remote login tools; ability to assimilate problems with solutions and communicate or implement to resolve issues or fulfill requests.
Utilize, create and maintain Knowledge Base articles used in troubleshooting, resolving and routing incident and requests.
Partner with other IT functions to assist in support of customers; routing incident/request tickets, working directly with other staff to facilitate service and investigate issues.
Creating, maintaining and retire user access and login accounts and application access.
Act as a liaison between customers and technical escalation teams
Act as a mentor to junior members of the team
Able to act independently as needed
Perform other duties as assigned

Education and Experience:

HS Diploma
1-2 year customer service experience
1-2 years’ experience supporting an IT call center
Working knowledge of Active Directory
Working knowledge of TCP/IP protocols

Knowledge, Skills and Abilities:

Excellent interpersonal and customer service skills
Problem solving and critical thinking skills
Excellent written and verbal communication skills
Ability to quickly diagnose and resolve technical issues
Exceptional teamwork skills to help other technical support staff
A+ certification is preferred

Work Environment:

The noise level in the work environment is usually moderate as the employee works in an office setting, at an individual work station, using telephone and computer

Physical Demands:

Must be able to remain in a stationary position for most of the day
Constantly operates a computer and other office productivity machinery, such as a printer/copy machine
This position needs to occasionally move about inside the office
The person in this position frequently communicates via telephone

Neumo Summary:

With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.

Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.

Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.

Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.

Quick Apply

Refine Your Search

desktop support jobs in travis afb, ca

Service Desk Analyst (On-Site)

IT Support Technician

Operations and Systems Tech II

Technical Support Analyst (Full-Time, Evening)

IT Helpdesk Technician

IT Support Engineer

Technology Technician

IT Help Desk Engineer

IT Helpdesk Technician

Facilities Support

Electronic Flight Bag Specialist

Technical Support Specialist

Technology Systems Administrator

Seasonal, Operations Technical Specialist (Part Time)

EMR Business Systems Trainer

IT Field Resource

Field Support Technician (L2) - Concord, CA

ITS Client Services Student Assistants (Solano Campus)

Claims Trainer

Electronic Warfare Fleet Liaison

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