Top 2 Technician hw Jobs in Trenton, Nj

Desktop Support Technician
Software Technology Inc —Trenton, NJ
- SharePoint
- In-person
- Senior level
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Desktop Support Technician [Must Have Imaging Computers & SCCM] - Trenton, NJ/100% onsite
Software Technology Inc —Trenton, NJ
- Mid-level
- In-person
Quick Apply

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Datacenter Field Operations Technician
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Desktop Support Technician

Software Technology Inc -
Trenton, NJ

Quick Apply

Job Details

Qualifications

Desktop computer repair
Mobile device support
Software deployment
Laptop (troubleshooting support)
In-person customer service
Hardware maintenance
Printer (troubleshooting support)
Software installation
Microsoft System Center
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Computer management
Remote access software
Desktop applications
Microsoft Teams
SharePoint
Technical customer support for office equipment
Productivity software
Desktop administration
Peripheral hardware support
Operating system installation
Office equipment system installation

Full Job Description

This is 100% onsite role.

The Desktop Support Technician supports in-house teams and responds in person to helpdesk tickets. Responds to help desk tickets. Works with vendor support contacts to resolve technical problems with desktop computing equipment and software. Ensures desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers and administrative systems. Builds and configure new user workstation equipment set (PC, desktop image, phone, peripherals, software, user accounts). Troubleshoots basic network, software, and printing problems.

PREFERRED QUALIFICATIONS: Experience with various technologies and roles including PC/laptop break/fix, HW/SW installation and configuration.

***PLEASE INCLUDE JOB DETAILS, TASKS, AND RESPONSIBILITIES SPECIFIC TO THIS REQUISITION***
This position will be responsible for providing on-site computer/tablet/peripheral technical support including but not limited to answering inquiries, resolving computer, network, application and Internet connection issues via phone, e-mail, and remote connection or in person and walk user through problem-solving process. Identify and escalate situations requiring urgent attention and notify primary HIT Deskside team when problems are reported based on a specific work activity or location; prepare activity reports and re-direct non-deskside problems to the appropriate project team resource. The position will also be responsible for imaging computers, encrypting hard drives and deploying new/re-imaged computers.

This position is not purely phone support and will be 100% on site at the address listed.

Project will not extend beyond the current dates based on due to the end of federal grant funding.

Required/Desired Skills

Skill

Required /Desired

Amount

of Experience

Professional work experience providing hands-on/physical Deskside PC/Laptop/Tablet support

Required

5

Years

Professional work experience supporting and trouble shooting PC's running Windows 10 and 11

Required

5

Years

Professional work experience troubleshooting Dell pc hardware issues.

Required

5

Years

Professional work experience supporting trouble shooting PC peripheral devices

Required

5

Years

Professional work experience with the most recent version of the Microsoft Office Suite

Required

5

Years

Professional work experience imaging computers and physically setting up computers/monitors such as SCCM

Required

5

Years

Professional work experience using remote assistance tools such as Quick Assist or GoToAssist

Required

5

Years

Professional work experience using and supporting Office365 (Teams, Email, OneDrive, SharePoint)

Required

5

Years

Possesses user friendly customer service skills

Required

5

Years

Experience with Absolute Computrace

Nice to have

5

Years

Experience with hard drive encryption tools such as Bitlocker

Nice to have

5

Years

Quick Apply

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technician hw jobs in trenton, nj

Desktop Support Technician

Desktop Support Technician [Must Have Imaging Computers & SCCM] - Trenton, NJ/100% onsite

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I want to receive the latest job alert for technician hw in trenton, nj

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