Top 91 Customer service representative Jobs in Tri Cities Wa

DSHS ESA Customer Service Specialist 2
State of Washington Dept. of Social and Health Services —Kennewick, WA
- $3,738 - $4,980 a month
- Full-time
- Background check
- Spanish
- Office
- Paid training
- Wellness program
4d
Customer Service
Specialty Products and Insulation —Kennewick, WA
- $20 - $40 an hour
- Full-time
- 18 years or older
- Basic math
- Ability to lift 50 pounds
- Wellness program
- Health savings account
Customer Services Specialist
Lourdes Health —Pasco, WA
- $17.34 - $24.06 an hour
- Part-time
- High school diploma or GED
- Clinic
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Part Time Customer Service Representative
BASIN DISPOSAL INC —Pasco, WA
- $23.76 - $28.22 an hour
- Part-time
- Sales
- Computer literacy
- Writing skills
11d
Call Center Representative (Behavioral Health)
Prosser Memorial Health —Benton City, WA
- $20.87 - $30.19 an hour
- Full-time
- Spanish
- English
- High school diploma or GED
- Dental insurance
- Vision insurance
Member Connections Specialist
HAPO Community Credit Union —Richland, WA
- $23.42 - $35.12 an hour
- Full-time
- Spanish
- High school diploma or GED
- In-person
- AD&D insurance
- Paid holidays
12d
Customer Service Representative
Bellevue Healthcare —Kennewick, WA
- $21 an hour
- Monday to Friday
- Office
- Administrative experience
- Data entry
- Health insurance
- Dental insurance
Sr Customer Service Representative
Motion Industries (MOT) —Pasco, WA
- $27.06 - $35.22 an hour
- Full-time
- Sales
- 5 years
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
Customer Service/Sales
Home Depot —Richland, WA
- $19.50 - $20.50 an hour
- Full-time
- Entry level
- Profit sharing
- Paid parental leave
Customer Care Representative
Pahlisch Homes, Inc. —Richland, WA
- $62,539 - $78,174 a year
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Management
Quick Apply
Ramp & Customer Service Agent
Horizon Air —Pasco, WA
- $18.27 - $20.52 an hour
- Part-time
- 18 years or older
- Basic math
- English
- Paid training
- Paid holidays
9d
Customer Support Representative
Agri-Service LLC —Pasco, WA
- $55,000 a year
- Hybrid work
- Clean driving record
- English
- Mid-level
- Health savings account
- AD&D insurance
Customer Service Rep
Lincare Inc. —Kennewick, WA
- $17.13 - $23.00 an hour
- High school diploma or GED
- Ability to lift 50 pounds
- Medical terminology
- Health insurance
- Dental insurance
Quick Apply
Customer Service Associate
Walgreens —Pasco, WA
- $17.13 - $19.00 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
Customer Service Associate I
Dollar Tree —Richland, WA
- $17.13 - $17.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Member Experience Representative - Temporary (2026-017)
Benton Rural Electric Association —West Richland, WA
- $25.54 - $38.31 an hour
- Temporary
- Writing skills
- Pass drug screening
- Office
Customer Experience Representative
Permobil —Pasco, WA
- $20 - $21 an hour
- Overtime
- Basic math
- English
- Mid-level
- Health savings account
- Health insurance
1d
Animal Care Aide & Customer Service Associate
Benton Franklin Humane Society —Kennewick, WA
- From $17.13 an hour
- Part-time
- CPR Certification
- Inventory management
- Residential
- Paid holidays
- Paid time off
Quick Apply
5d
Client Services Consultant
HFG Trust —Kennewick, WA
- $50,000 - $64,000 a year
- Extended hours
- Mid-level
- Office
- High school diploma or GED
- Health savings account
- Paid holidays
Retail Sales Associate / Customer Service
Elements Massage —Richland, WA
- $18 - $21 an hour
- Part-time
- Entry level
- Under 1 year
- Wellness program
- Health insurance

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DSHS ESA Customer Service Specialist 2

State of Washington Dept. of Social and Health Services -
Kennewick, WA

Apply Now

Job Details

Full-time
$3,738 - $4,980 a month
4 days ago

Benefits

Paid training
Wellness program
Paid holidays
Disability insurance
Dependent care reimbursement
Health insurance
Dental insurance
Flexible spending account
Military leave
Paid military leave
Parental leave
Employee assistance program
Vision insurance
Loan forgiveness
Bereavement leave
Life insurance
Retirement plan

Qualifications

Customer communication
Employee relationship building

Full Job Description

Description

DSHS ESA Customer Service Specialist 2

Are you looking for a job where your work truly helps people? As a Customer Service Specialist 2, with the Economic Services Administration (ESA), you’ll be the first face clients see when they come to us for support at the Kennewick Community Services Office. Many are experiencing tough times—needing food assistance, transportation, or financial help. Your role is to listen, respond, and connect them to the resources that make a difference.

This position is more than paperwork or processes. It’s about showing care in every interaction and keeping things running smoothly behind the scenes, so our staff and clients have what they need. From issuing Electronic Benefit Transfer (EBT) cards to organizing supplies and keeping files accurate, you’ll help ensure our office operates with efficiency and compassion.

This position is full-time onsite with no telework option. Spanish speaking individuals would be a plus, but not a requirement.

If you want to be part of a team that supports Washington residents every single day, this is your chance to build a meaningful public service career.

See why people like you choose careers at DSHS:

Some of what you'll do:

May require travel to other CSO's to provide backup EBT duties in the absence of other CSS staff
Greet and assist customers while providing program information
Process and issue negotiables to customers such as EBT, gas cards, and bus passes
Provide general program information to customers
Evaluate the need and initiate orders for office equipment, repairs, supplies, posters, and forms
Accept supply deliveries and verify orders for accuracy
Provide office support for all CSD staff, including those who are teleworking
Process and distribute incoming and outgoing mail
Maintain security and accuracy of all negotiables
Monitor office equipment and ensure it is in good working order
Ensure electronic and paper files are organized and updated
Respond to inquiries and resolve problems

What we are looking for:

Outstanding Customer Service: Proven ability to provide compassionate, respectful, and professional service in every interaction. Experience working with vulnerable populations, including those experiencing homelessness or mental health challenges, is highly desired
Strong Organizational Skills: Meticulous attention to detail, ensuring accuracy and efficiency in handling tasks and responsibilities
Collaboration and Teamwork: Skilled in building positive and cooperative working relationships with colleagues and clients
Tech Proficiency: Confident in using Microsoft Office applications to support daily administrative tasks and client interactions
Effective Multitasking: Ability to handle multiple tasks and competing priorities while maintaining high standards of performance
Clear Communication: Strong verbal and written communication skills, ensuring clarity and understanding with both customers and colleagues
Adaptability: Flexible and open to change, with a willingness to adapt quickly to new processes, challenges, or environments

Who should apply?
We are searching for professionals with:

Two or more years of experience providing customer or client assistance with inquiries, complaints, or problem resolution, AND a high school diploma or equivalent.
OR
One year of experience as a Customer Service Specialist 1.
OR
An equivalent combination of education and/or relevant experience totaling two or more years.

Interested? Along with your application, please include:

An updated resume
A letter of interest
Three professional references with contact information

Questions? Please reach out to [email protected] OR call Talent Acquisition main line (360) 725-5810 and reference job number 06632.

The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Supplemental Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

Relationship and Reporting Structure (Nepotism) Disclosure: If you are selected for hire, you must disclose whether you have a relative, household member, close friend, or romantic partner within your potential supervisory chain of command. DSHS has a Relationships and the Reporting Structure policy that prohibits nepotism and can be reviewed here (Download PDF reader). Applicants whose appointment would result in a prohibited reporting relationship are not eligible for appointment to that position.

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Refine Your Search

customer service representative jobs in tri cities wa

DSHS ESA Customer Service Specialist 2

Customer Service

Customer Services Specialist

Part Time Customer Service Representative

Call Center Representative (Behavioral Health)

Member Connections Specialist

Customer Service Representative

Sr Customer Service Representative

Customer Service/Sales

Customer Care Representative

Ramp & Customer Service Agent

Customer Support Representative

Customer Service Rep

Customer Service Associate

Customer Service Associate I

Member Experience Representative - Temporary (2026-017)

Customer Experience Representative

Animal Care Aide & Customer Service Associate

Client Services Consultant

Retail Sales Associate / Customer Service

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