Top 59 Customer service representative Jobs in Trinidad, Co

NW Contact Center Representative (FT)
F.H. Cann & Associates —Colorado
- $15.00 - $16.50 an hour
- Extended hours
- Remote
- Background check
- Spanish
- Microsoft Outlook
- Paid training
- Health insurance
Quick Apply
7d
Customer Service Associate I
Dollar Tree —Trinidad, CO
- $15.16 - $15.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Associate I
Family Dollar —Trinidad, CO
- $15.16 - $15.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Representatives
Pizza Hut —Trinidad, CO
- $14.81 - $16.00 an hour
- Full-time
- Maintenance
- Cash register
- Quick service & fast food restaurant
Quick Apply
Customer Service
KFC —Trinidad, CO
- Evenings as needed
- Basic math
- Quick service & fast food restaurant
- Organizational skills
- 401(k)
- Flexible schedule
Quick Apply
Site Relationship Associate
Milestone One —Model, CO
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- English
Quick Apply
Remote Client Success Manager — Marketing Performance & Retention (Early Career / Tech-Savvy)
Built By Shah —United States
- $4,000 - $7,500 a month
- Full-time
- Remote
- English
- Mid-level
- Communication skills
Quick Apply
Remote---Sales/Customer Service Representative-English
Teleperformance USA —United States
- Remote
- 18 years or older
- Computer literacy
- English
- Health insurance
- Dental insurance
Vietnamese Bilingual Customer Service Representative - $18.50/Hour - Work at Home
ibex —United States
- $18.50 an hour
- Weekends as needed
- Remote
- 18 years or older
- Spanish
- HIPAA
- Paid training
- Health insurance
Quick Apply

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NW Contact Center Representative (FT)
F.H. Cann & Associates —Colorado
Respond to incoming calls from customers in a professional and courteous manner. Receive high volume in-bound calls and assist customers with starting/stopping/…
$15.00 - $16.50 an hour
Quick Apply
7d
Licensed Mental Health Therapist
Headway —Colorado
You’re a fully-licensed Mental Health Therapist at a Master’s level or above with LMHC, LPCMH, LIMHP, LMFT, LMFTS, LCMFT, LPC, LPCC, LCPC, LCPCS, LPCC-S, LCSW,…
Up to $110 an hour

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Customer Service Representative - Bilingual Preferred
Dawson —Columbus, OH
Answer high-volume inbound calls from individuals and families affected by disasters. Must pass lifetime criminal background and credit check (no current…
$23.39 an hour
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Patient Service Representative
quantum-health —Dublin, OH
Resolve inquiries efficiently by handling inbound/outbound calls and addressing concerns in a timely manner. Tech Savvy: Strong administrative/technical skills;…
From $19 an hour

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NW Contact Center Representative (FT)

F.H. Cann & Associates -
Colorado

Quick Apply

Job Details

Full-time
$15.00 - $16.50 an hour
7 days ago

Benefits

Paid training
Health insurance
Dental insurance
Paid time off
Work from home
Vision insurance
Life insurance

Qualifications

Managing customer accounts
Customer communication
Phone communication
Call center agent experience
Call center software
Customer issue escalation
Customer support
Typing
Billing issue inquiries
Technical troubleshooting support
Handling account queries

Full Job Description

Company Overview

FHC has been a national leader for over two decades, providing contact center, financial recovery, loan servicing, and business process outsourcing (BPO) solutions. As an industry leader, we proudly support clients across higher education, government, financial services, healthcare, telecommunications, and utilities.

We’re hiring exceptional Contact Center Representative's for an exciting opportunity supporting a state-wide program. This role offers the chance to make a meaningful impact while working in a professional, fast-paced environment.

Project Hours of Operation: Monday – Friday, 10:00 AM – 9:00 PM EST (7:00 AM PST- 6:00 PM PST)

Essential Functions

- Receive high volume in-bound calls and assist customers with starting/stopping/transferring service
- Respond to incoming calls from customers in a professional and courteous manner.
- Occasional out-bound calls for verification purposes
- Document interactions in the system accurately and efficiently through data entry.
- Research and resolve customer questions and issues using online tools and systems
- Operate multiple applications, databases, and computer programs
- Assist customers with setting up payment arrangements, budget billing and processing payments
- Guide customers in setting up and accessing their online accounts.
- Assist customers with reviewing and disputing invoices accurately.
- Investigate billing discrepancies and reconcile credits, payments, and account balances as needed.
- Maintain confidentiality of sensitive information in compliance with regulations.

Competencies

Basic to intermediate knowledge of utility regulatory requirements, codes, and operations needed to prioritize and oversee customer interactions.
Demonstrated ability to learn and apply organizational structures, policies, procedures, processes, and department-specific requirements.
Ability to interact professionally with internal and external employees and customers to answer questions and resolve issues with tact and diplomacy.
Ability to handle sensitive and confidential information in compliance with PCI requirements and Personally Identifiable Information (PII) policies.
Proven success working in a customer service environment, including the ability to:
Focus on tasks and follow established procedures
Apply procedures in the correct sequence
Make decisions with limited information
Work effectively within a structured team environment

Knowledge of utility industry processes, including:

- Issuing meter and service orders for inspections and adjustments
- Reviewing credit information to determine security requirements and financing eligibility
- Responding to billing and account inquiries, including high bills, payment history, credit tracing, and rate applications
- Determining appropriate actions for open and closed service accounts
- Meeting established quality and productivity standards
- Following Customer and Emergency Contact Center protocols for gas odor complaints and emergency situations
Ability to report on operational directives and performance metrics at prescribed intervals, such as weekly and monthly reporting.
Ability to support emergency response and business continuity protocols and assist with customer service operations during company-wide emergencies.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Preferred Education and Experience

Experience meeting performance metrics in a high-volume customer contact center environment.
Utility customer service experience is strongly preferred.
Experience handling service initiation, transfers, billing inquiries, payment arrangements, and account maintenance.
Proficiency with Internet Explorer, Microsoft Excel and Word, Outlook email, and Adobe Acrobat
Excellent data entry and typing skills
Highschool Diploma or equivalent
Bilingual Spanish is a plus
Veterans encouraged to apply

Working from Home Requirements:

Reliable high-speed internet (hard wired ethernet connection required) with minimum of 25 MBPS for Upload and Download speeds.
Private, quiet, and distraction free room/office space
Adhere to Telecommute Policy in its entirety

Work Authorization/Security Clearance Requirements

Required to pass Federal background screening and/or state level criminal background screening.

Physical/Mental Demands

Physical Demands - While performing the duties of this role, an employee is frequently required to sit, talk, or hear, in person and by telephone; use hands to operate standard office equipment; reach with hands and arms. The employee is occasionally required to stand and walk and to lift and carry reports and records weighing up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Mental Demands - While performing the duties of this role, employees are regularly required to use written and oral communication skills; read and interpret data, information, and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines & work extended hours as needed; and interact with vendors and staff in the course of work.

An Affirmative Action / Equal Opportunity Employer

F.H. Cann provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other protected class under applicable law. As a Federal Contractor, we encourage priority referral of protected veterans under VEVRAA. F.H. Cann provides reasonable accommodation for individuals protected by section 503 of the Rehabilitation Act of 1973, VEVRAA and the ADA.

If you need an accommodation as part of the employment process, please contact Human Resources at [email protected].

Ready to launch your career in the Utilities industry? Join our team as a Contact Center Representative and help deliver exceptional customer experiences while growing your skills in a supportive, remote environment.

Remote position (AZ and CO residents)
Start Date: September 8, 2026
Training: 10.5 weeks of paid, hands-on training

Expected hours: 40 per week

Benefits:

Dental insurance
Health insurance
Life insurance
Paid time off
Paid training
Vision insurance
Work from home

Application Question(s):

How many years of work from home experience do you have?
Are you available to work a Full-time schedule (consisting of 8 hour shifts) between the hours of 7am -6pm PST Mon-Fri? (Yes / No)
Do you have a reliable high speed home internet service minimum 25 MBPS upload/download hardwire connection to router required (Yes/No)
Are you available to start on September 8? Training lasts approximately 7 weeks, and no absences can be accommodated during the training period. (Yes/No)

Experience:

Call center: 1 year (Required)
Typing: 1 year (Required)
Customer support: 1 year (Preferred)

Language:

Bilingual Spanish/English (Preferred)

Location:

Colorado (Required)

Work Location: Remote

Quick Apply

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customer service representative jobs in trinidad, co

NW Contact Center Representative (FT)

Customer Service Associate I

Customer Service Associate I

Customer Service Representatives

Customer Service

Site Relationship Associate

Remote Client Success Manager — Marketing Performance & Retention (Early Career / Tech-Savvy)

Remote---Sales/Customer Service Representative-English

Vietnamese Bilingual Customer Service Representative - $18.50/Hour - Work at Home

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