Summary
Basic functions of the position include day-to-day supervision and training of Sales associates, ensuring conformance with all internal quality operating procedures, ability to self manage and meet shipment quotes. Other responsibilities include, but are not limited to reading shipment plans. This position needs someone who possesses strong communication and organization skills, works well under pressure, able to meet deadlines and available to work 8–12-hour shifts if necessar
Essential Duties and Responsibilities include the following. Other duties may be assigned. Assign/Manage the Sales workers according to delivery plan
Instruct/manage shipping activities as outlined in company policies and work instructions
Frequently conduct visual quality inspections to ensure sales technicians are performing to work instructions.
If quality problems occur, stop the shipping and make countermeasures, sort products in sales area and team
leader has to bring the parts from another warehouse, as needed.
Replace the job temporarily when workers are absent
Comply to safe work practices, fill out accident reports in a timely manner when accidents do happen and then
work on corrective actions for future prevention.
Solve/Report the complaints from team members. Involve Supervisor when needed.
Check/Report member’s attendance (absent/vacation/personal day/late/leave early)
Train members when have issues
Willingness to work overtime when needed
Inform to supervisor of transportation supplier what is required
Manage delivery scheduled Report daily returned parts from customers (Required investigation of reason of return) and inform returned parts
Inspect facility and forklift relatedRecheck sequenced parts before loading in trailer
Manage parts being loaded in trailer (Loading match with delivery order, parts are good placement)
F.I.F.O (New model, changed parts)Request needed parts to Assembly Dept.Respond for customer’s requestPrepare for emergency situation in advance (For using Ryder truck right away)Request repairing and checking to maintenance for bad palletsFocus on Safety, Quality, and right shipment
Competencies
Ability to read and follow work instructions, customer’s production plan
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.
Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
Judgments - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan.
Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Benefits
Blue Cross Blue Shield Insurance
Supplimental Benefits
-Life Insurance
-Short Term Disability Insurance
-Accidental Insurance
- Cancer Insurance
- 401 (K) with company match after 1 year of serve
-Company Paid $10, 000 Life Insurance Policy
- Whole Life Insurance
10 Paid Holidays
Job Type: Full-time
Pay: $16.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Compensation Package:
Work Location: In person
