Top 20 Account coordinator Jobs in Troy, Mi

Customer Account Coordinator - Manufacturing
Medbio - Clinton Township —Clinton Township, MI
- $22 - $32 an hour
- Full-time
- Background check
- ERP systems
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Accounts Payable (AP) Coordinator
Michigan Milk Producers Assoc —Novi, MI
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
Quick Apply
Account Coordinator | FordDirect
Team Velocity —Detroit, MI
- From $48,000 a year
- Online Application
- Remote
- Communication skills
- Entry level
- Under 1 year
- Health insurance
- Dental insurance
Quick Apply
Account Support Coordinator
Whitlam Group —Roseville, MI
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- Paid holidays
- Disability insurance
Account Coordinator | Team Foxtrot
Team Velocity —Detroit, MI
- From $48,000 a year
- Online Application
- Remote
- Mid-level
- Communication skills
- Under 1 year
- Health insurance
- Dental insurance
Quick Apply
Accounts Payable Coordinator
Dickinson Wright PLLC —Troy, MI
- $24.03 - $26.44 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Profit sharing
- Commuter assistance
Quick Apply
Customer and Account Operations Coordinator
Central Garden & Pet —Bingham Farms, MI
- Full-time
- Microsoft Outlook
- Inventory management
- Computer literacy
- Health savings account
- Paid holidays
Quick Apply
4d
Accounts Payable Coordinator
MediLodge —Township of Washington, MI
- Full-time
- Hybrid work
- Office
- High school diploma or GED
- GAAP
- Health savings account
- Loan repayment program
Quick Apply
2d
Accounts Payable Coordinator
Oakland University —Rochester, MI
- $52,948 a year
- Full-time
- Word processing
- Computer literacy
- Mid-level
9d
Accounts Payable Coordinator
Marposs Corporation —Auburn Hills, MI
- ERP systems
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
3d
Parish & Nonprofit Account Coordinator
Alliance Catholic Credit Union —Farmington Hills, MI
- Weekends as needed
- English
- Mid-level
- Bachelor's degree
- AD&D insurance
- Paid holidays
Accounts Receivable Coordinator
Gardner White Furniture —Warren, MI
- Full-time
- Research
- Mid-level
- Office
Accounts Receivable Coordinator
Redico —Southfield, MI
- Full-time
- Research
- Mid-level
- Office
4d
National Accounts Service Coordinator
Everon, LLC —Novi, MI
- $19.99 - $33.31 an hour
- Microsoft Excel
- ERP systems
- English
- Disability insurance
- Health insurance
Quick Apply
13d
Accounts Payable Coordinator
Nationwide Video —Wixom, MI
- $60,000 - $70,000 a year
- Weekends as needed
- Mid-level
- Office
- 3 years
Accounts Receivable Coordinator
Sun Valley Foods —Detroit, MI
- $18 - $20 an hour
- Full-time
- Mid-level
Quick Apply
Accounts Receivable Coordinator
Cirba Solutions US Inc —Wixom, MI
- Full-time
- Mid-level
- Office
- Finance
- Health savings account
- Paid holidays
Quick Apply
Accounts Payable/Receivable & Inventory Coordinator
Genesee Scientific Corporation —Westland, MI
- Full-time
- Background check
- Microsoft Excel
- Customer service
- Disability insurance
- Health insurance
Quick Apply
2d
Accounts Payable Coordinator
Bazco —New Haven, MI
- $20 - $25 an hour
- Full-time
- Mid-level
- Office
- Finance

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Account Coordinator
The Kingswood Company —Columbus, OH
Professional behavior when making phone calls and dealing with customers.*. Enter all orders into our work order entry system, and prepare all documents as…
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Account Ops Coordinator
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Customer Account Coordinator - Manufacturing

Medbio - Clinton Township -
Clinton Township, MI

Quick Apply

Job Details

Full-time
$22 - $32 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
401(k) matching
Professional development assistance
Referral program

Qualifications

Customer returns handling
ERP systems
Microsoft Office
Manufacturing facility experience
Productivity software
Video conferences (communication methods)
Manufacturing
Associate's degree
Manufacturing company experience

Full Job Description

Summary of Function:

The Customer Service Representative manages customer accounts, coordinating communications and fostering relationships to support satisfaction, retention, and growth. They oversee sales order management, forecast entry, and lead the price adjustment process. This role advocates for the voice of the customer internally, drives issues resolution, and collaborates across departments to ensure successful delivery of Medbio products and services.

Major Duties and Responsibilities:

· Serve as the primary point of contact for assigned customer accounts via email, phone, and virtual meetings, building strong and positive relationships.

· Actively engage in customer virtual calls with professional on-camera presence and participate in on-site visits as needed

· Represent the voice of the customer in internal meetings, advocating for their needs, expectations, and feedback and drive issue resolution for customer concerns, complaints, returns, and product issues.

· Maintain accurate records of customer interactions and transactions using the ERP and CRM systems, as well as customer portals, when necessary.

· Responsible for sales order management, including initiating and overseeing the customer purchase order process, conducting contract reviews, confirming orders, managing order changes and customer returns, and identifying and resolving any order discrepancies or abnormalities.

· Manage and review open order reports with the management/operations team, collaborating with internal departments to understand and communicate the delivery status of outstanding orders; communicate any changes to the committed delivery schedule to customers in a timely manner.

· Provide customer-directed shipment requirements such as schedule, quantities, destination, transportation method, special instructions, and communication as necessary across departments.

· Gather forecasts from assigned customers, review for accuracy and consistency with historical trends and current business conditions, and enter the data into the ERP system.

· Evaluate and recommend pricing for current production parts based on material cost fluctuations and other relevant factors, ensuring proposed changes are aligned with company strategy and submitted for management approval.

· Develop a strong understanding of assigned customers’ parts, programs, markets, and product categories for each part in production, while actively learning about customer needs and priorities to strengthen relationships, identify new business opportunities, and support effective account management.

· Collaborate with Operations, Shipping, Production, Quality, Tooling, Sales, Finance, and Engineering personnel to guarantee the best customer experience.

· Maintain a clean, neat, professional, and safe work environment.

· Support and adhere to corporate mission, vision, and value statements and policies.

· Perform other duties as assigned by Sales Management.

Organizational Relationships:

Directly reports to the Customer Service Manager, while working closely with production management, engineering, and sales. Needs to be a team player and work closely with entire Medbio team.

Experience and/or Educational Requirements:

Education

Associate’s degree in applicable field or applicable industry experience required.

Experience

· 3+ years of experience as a Customer Service Representative or in a similar customer-facing role.

· Previous experience in a manufacturing setting.

· Proficiency with Microsoft Office Suite.

· Experience with CRM and ERP systems preferred.

Skills & Competencies

· Strong communication, negotiation, and interpersonal skills.

· Excellent organizational and time-management abilities.

· Attention to detail, proactive problem-solving, and follow-through.

· Ability to work collaboratively in a cross-functional, fast-paced environment.

· A commitment to providing outstanding customer service that builds trust and long-term relationships.

Physical Requirements:

Must be able to work and perform what would be considered standard practices for this type of positions in the industry.

Pay: $22.00 - $32.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Vision insurance

Education:

Associate (Required)

Experience:

customer service representative: 3 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

account coordinator jobs in troy, mi

Customer Account Coordinator - Manufacturing

Accounts Payable (AP) Coordinator

Account Coordinator | FordDirect

Account Support Coordinator

Account Coordinator | Team Foxtrot

Accounts Payable Coordinator

Customer and Account Operations Coordinator

Accounts Payable Coordinator

Accounts Payable Coordinator

Accounts Payable Coordinator

Parish & Nonprofit Account Coordinator

Accounts Receivable Coordinator

Accounts Receivable Coordinator

National Accounts Service Coordinator

Accounts Payable Coordinator

Accounts Receivable Coordinator

Accounts Receivable Coordinator

Accounts Payable/Receivable & Inventory Coordinator

Accounts Payable Coordinator

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