Top 197 Client relations manager Jobs in Troy, Mi

Client Relations Manager
Maddin Hauser Roth & Heller PC —Southfield, MI
- $65,000 - $70,000 a year
- Full-time
- Background check
- Mid-level
- 3 years
- Health savings account
- Health insurance
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4d
Client Onboarding Manager
SpotOn —Royal Oak, MI
- $77,900 - $100,000 a year
- Full-time
- Hybrid work
- Spanish
- English
- 3 years
- Commuter assistance
- Paid parental leave
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Client Manager
Gallagher Benefit Services —Bloomfield Hills, MI
- Mid-level
- 8 years
- High school diploma or GED
Customer Service Manager
JB Cutting, Inc. —Mount Clemens, MI
- $105,000 - $120,000 a year
- Full-time
- Microsoft Outlook
- 5 years
- Computer literacy
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11d
Senior Client Manager
Gallagher Benefit Services —Bloomfield Hills, MI
- Full-time
- High school diploma or GED
- Supervising experience
- Bachelor's degree
Key Account Manager
Vibracoustic USA Inc. —Farmington Hills, MI
- 5 years
- Engineering
- Senior level
- Paid holidays
- Health insurance
Area Sales Manager - Aviation Technical Products Sales
ATEQ TPMS Tools —Livonia, MI
- $80,000 - $85,000 a year
- Full-time
- Mid-level
- 3 years
- Databases
- Health savings account
- Disability insurance
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9d
Territory Sales Manager
Spartan Turf Products LLC —Auburn Hills, MI
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Dealership
- Merchandising
- Mid-level
- Paid training
- Mileage reimbursement
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10d
Key Account Manager (San Francisco, CA)
NORTHERN ENGRAVING CORPORATION —Novi, MI
- Full-time
- Microsoft Excel
- Marketing
- 5 years
Account Manager - Cut/Sew/Lamination
Fisher Dynamics —Saint Clair Shores, MI
- Full-time
- Background check
- 5 years
- Engineering
- Health savings account
- Health insurance
Quick Apply
4d
Key Account Manager
Fisher Dynamics —Saint Clair Shores, MI
- Full-time
- Background check
- 5 years
- Engineering
- Health savings account
- Health insurance
Quick Apply
11d
Account Financial Manager II
Yanfeng Automotive —Novi, MI
- Overtime
- Remote
- Finance
- Master's degree
- Travel
Senior Program Manager
Teijin Automotive Technologies —Auburn Hills, MI
- $95,000 - $125,000 a year
- 5 years
- Engineering
- Travel
5d
Account Manager - Manufacturing
Cold Heading Co. —Warren, MI
- $60,000 - $80,000 a year
- Full-time
- Background check
- Marketing
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Commercial Account Manager-Fitness Equipment
Johnson Health Tech Retail Inc —Detroit, MI
- $52,000 - $98,000 a year
- Full-time
- Hybrid work
- Clean driving record
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Client Care Coordinator - In-Home Care Supervisor / Client Relationship Management
Comfort Keepers In-Home Care —Farmington, MI
- $40,000 - $55,000 a year
- Full-time
- Background check
- Clean driving record
- English
- Health savings account
- Paid holidays
Quick Apply
4d
Account Manager
Sensata Technologies, Inc. —Troy, MI
- $97,040 - $133,430 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Disability insurance
- Health insurance
WorkForce Software, Senior Client Success Manager
ADP —Livonia, MI
- $86,600 - $161,600 a year
- Full-time
- Hybrid work
- Military
- Office
- 8 years
- Wellness program
- Disability insurance
Associate Account Manager - NHL Team Sports
BDA —Troy, MI
- $68,000 - $72,500 a year
- Hybrid work
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Paid holidays
Quick Apply
Customer Success Manager
Cella Technologies Inc. —Rochester, MI
- Full-time
- Up to 50% travel
- Mid-level
- Travel
- Health insurance
- Dental insurance
Quick Apply

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client relations manager jobs near troy, mi

Client Relations Manager

Maddin Hauser Roth & Heller PC
Southfield, MI

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Job Details

Full-time
$65,000 - $70,000 a year
4 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
Life insurance

Qualifications

Customer communication
Associate's degree

Full Job Description

Job Description

Maddin Hauser Roth & Heller is seeking a Client Relations Manager to join our accounting team. This role serves as a key liaison between the firm, attorneys, and clients to promote a positive client experience while supporting the firm’s collection efforts. This individual is responsible for proactively communicating with clients regarding billing practices and payment options, monitoring accounts receivable activity, and partnering with attorneys and firm leadership to address outstanding balances in a professional and client-focused manner.

The ideal candidate combines excellent communication and relationship-building skills with strong financial acumen, discretion, and persistence.

Key Responsibilities

· Contact new clients following engagement to explain the firm’s billing practices, invoicing procedures, and available payment options.

· Serve as a resource to clients by answering questions related to invoices, payment methods, and account status.

· Establish and maintain positive working relationships with clients while reinforcing the firm’s expectations regarding timely payment.

· Monitor client payment activity and accounts receivable reports to identify trends, potential concerns, and delinquent accounts.

· Proactively follow up with clients regarding outstanding invoices in a courteous and professional manner.

· Partner with attorneys to develop and implement appropriate collection strategies for past-due accounts.

· Work closely with the Chief Administrative Officer to review and manage aged accounts receivable and prioritize collection initiatives.

· Negotiate and recommend payment arrangements when appropriate and document agreed-upon payment plans.

· Maintain accurate records of client communications, collection activities, and account notes.

· Prepare semi-monthly and monthly reports regarding accounts receivable aging and collection efforts.

· Maintain strict confidentiality regarding client information and financial matters.

· Perform other related duties as assigned.

Qualifications

· Associate’s degree required; bachelor’s degree in business, accounting, finance, communications, or a related field preferred.

· Minimum of three to five years of experience in accounts receivable, collections, client relations, legal billing, or a related field.

· Experience in a law firm or other professional services environment strongly preferred.

· Working knowledge of the Fair Debt Collection Practices Act and other applicable federal and state law and regulations governing debt collection, consumer protection, and billing practices, or the ability to quickly develop such knowledge.

· Demonstrated ability to communicate effectively and diplomatically with clients, attorneys, and staff at all levels.

· Strong customer service orientation with the ability to balance relationship management and accountability.

· Excellent verbal and written communication skills.

· Strong organizational skills and attention to detail.

· Ability to manage sensitive conversations with professionalism, tact, and discretion.

· Ability to remain calm, composed, and professional while maintaining a firm, respectful, and resolute approach in challenging and sometimes high-conflict situations.

· Proficiency with Microsoft Office applications and accounting or practice management software.

· Ability to analyze reports, prioritize workload, and manage multiple responsibilities effectively.

· Sound judgment and the ability to handle confidential information appropriately.

Pay: $65,000.00 - $70,000.00 per year

Benefits:

401(k)
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Education:

Associate (Preferred)

Experience:

AR, collections, or legal billing: 3 years (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

client relations manager jobs in troy, mi

Client Relations Manager

Client Onboarding Manager

Client Manager

Customer Service Manager

Senior Client Manager

Key Account Manager

Area Sales Manager - Aviation Technical Products Sales

Territory Sales Manager

Key Account Manager (San Francisco, CA)

Account Manager - Cut/Sew/Lamination

Key Account Manager

Account Financial Manager II

Senior Program Manager

Account Manager - Manufacturing

Commercial Account Manager-Fitness Equipment

Client Care Coordinator - In-Home Care Supervisor / Client Relationship Management

Account Manager

WorkForce Software, Senior Client Success Manager

Associate Account Manager - NHL Team Sports

Customer Success Manager

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