Top 1467 Guest experience leader Jobs in Troy, Mi

Shinola Retail Key Holder - Somerset
Shinola- Retail —Troy, MI
- From $16.50 an hour
- 18 years or older
- Merchandising
- Mid-level
- Store discount
- Paid holidays
Quick Apply
Team Member - $16.50-17/Hour Including Tips - 3748
Bruegger's Bagels —Rochester Hills, MI
- $14 an hour
- Part-time
- ServSafe
- Bakery
- US work authorization
- Employee assistance program
- 401(k) matching
Quick Apply
6d
Host
Stoney River Steakhouse & Grill —Troy, MI
- $16 - $18 an hour
- Part-time
- Bar
- No experience needed
- Entry level
- 401(k) matching
Quick Apply
Server
Pine Hall —Detroit, MI
- Full-time
- Sales
- Ability to walk for extended periods
- 1 year
- Commuter assistance
- Health insurance
Quick Apply
Host
J. Alexander’s Restaurants —West Bloomfield Township, MI
- $16 an hour
- Part-time
- Bar
- No experience needed
- Restaurant
- 401(k) matching
Quick Apply
Crew Member
Chipotle —Washington, MI
- Part-time
- Customer service
- Fast casual restaurant
- No experience needed
- Health insurance
- Dental insurance
13d
Server
J. Alexander’s Restaurants —West Bloomfield Township, MI
- $3.84 an hour + tips
- Part-time
- 18 years or older
- Restaurant
- Restaurant experience
- 401(k) matching
Quick Apply
Assistant General Manager
Panera Bread —Southfield, MI
- Weekends as needed
- Background check
- 18 years or older
- ServSafe
- Paid holidays
- Health insurance
Quick Apply
12d
Server - mornings and afternoons
Monark Grove Clarkston —Clarkston, MI
- $15 an hour
- Part-time
- 16+ years old
- In-person
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Shift Leader - $15/Hour Plus Tips - 3666
Einstein Bros. Bagels —Bloomfield Township, MI
- From $15 an hour
- Weekends as needed
- Background check
- Hospitality
- 18 years or older
- Paid training
- Paid time off
Quick Apply
Shift Leader - $16.50-$17.50/Hour Including Tips - 851
Einstein Bros. Bagels —Grosse Pointe Woods, MI
- $14.50 an hour
- Part-time
- Background check
- 18 years or older
- ServSafe
- Paid training
- Employee assistance program
Quick Apply
3d
Executive Chef Hillsdale College
Metz Culinary Management —Detroit, MI
- $85,000 - $90,000 a year
- Full-time
- Cooking
- University
- Mentoring
- Relocation assistance
- 401(k)
Quick Apply
Shift Leader - $14.50/Hour Plus Tips - 1803
Einstein Bros. Bagels —Berkley, MI
- From $14.50 an hour
- Part-time
- Background check
- 18 years or older
- ServSafe
- Paid training
- Paid time off
Quick Apply
5d
Bartender
Pine Hall —Detroit, MI
- Full-time
- Hospitality
- Bar
- Ability to walk for extended periods
- Commuter assistance
- Health insurance
Quick Apply
Executive Chef
Horizon Hospitality —Detroit, MI
- $80,000 - $90,000 a year
- Online Application
- Cooking
- Mentoring
- Senior level
- Relocation assistance
- Paid time off
Quick Apply
12h
Lot Attendant - Detroit, MI
Parking Management Company —Detroit, MI
- $15 an hour
- Overtime
- Background check
- Customer service
- Ability to walk for extended periods
- Paid training
- Health insurance
Quick Apply
Server
Beztak —Clarkston, MI
- $15 an hour
- Full-time
- Background check
- In-person
- 1 year
- Health savings account
- Paid holidays
Quick Apply
3d
Team Member - $15/Hour Including Tips - 2344
Einstein Bros. Bagels —Livonia, MI
- $13.73 an hour
- Part-time
- ServSafe
- Bakery
- US work authorization
- Paid training
- Paid time off
Quick Apply
3d
Lead Cashier - Plum Market
Plum Market —Bloomfield Township, MI
- $16 - $19 an hour
- Weekends as needed
- Background check
- Ability to walk for extended periods
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
2d
Retail Meat Merchandiser hiring - Plum Market
Plum Market —Farmington Hills, MI
- Weekends as needed
- Background check
- Sales
- Ability to walk for extended periods
- Paid holidays
- Health insurance
Quick Apply
2d

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guest experience leader jobs near troy, mi

Shinola Retail Key Holder - Somerset

Shinola- Retail -
Troy, MI

Quick Apply

Job Details

From $16.50 an hour

Benefits

Store discount
Paid holidays
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Referral program
Pet insurance

Qualifications

Retail industry sales team management experience
Retail management
Management experience within retail industry

Full Job Description

Retail Key Holder

Who we are:

At Shinola, we make beautiful, enduring, handcrafted goods that are built to be lived in, worn out, and well loved. Our thoughtful craftsmanship, timeless design and spirited stories inspire our customers to live well, with confidence & joy—in a style that is uniquely their own! Because we are a growing and evolving company, each employee is a key stakeholder, making decisions every day that directly impact our overall vision and direction. At Shinola, you will have the opportunity to make a significant contribution at the start of what we believe will become an iconic American brand.

Founded in 2011, we are a Detroit based luxury design brand committed to crafting products that are built to last
We are committed to creating high-quality manufacturing jobs while operating the first at-scale watch factory in the US in 50 years
In addition to luxury timepieces, our team of artisans' handcraft premium leather goods, jewelry, and more – celebrating thoughtful design and the beauty of industry through every product we make
Our retail locations allow us to showcase our commitment to quality, manufacturing, and design by connecting our guests to products in store

What you will do:

Guest Experience
- Exceed revenue targets and build relationships by providing consistent guest experience to each guest exhibiting hospitality in every interaction while executing the following Brand Experience standards: A Warm Welcome, Creating a Connection, Product Love and Community Building. Execute in-person and virtual shopping appointments.
- Participate in monthly product knowledge, operational and guest service training.
- Facilitate guests' repairs.
Experience Leader
- Leads experience standards in our stores and ensures consistency with each guest experience with the brand through coaching and developing based on development levels.
- Leverages KPIs to motivate team and drive performance.
Customer Relationship Management
- Utilize Sales Force to maintain customer relationships through in depth information capture and maintain detailed client profiles, building long term relationships.
- Execute brand outreach strategies as communicated via bolt to drive connection and revenue.
- Utilize Sales Force to maintain customer relationships through in depth information capture and maintain detailed client profiles.
- Maintain a proactive selling culture that focuses on building long term relationships in relation to the company's brand values.
Human Resources
- Utilize the company's outlined development tools to understand and recognize development levels of store team members to create an environment of consistent improvement and growth.
- Supports the Store manager with coaching, developing and conflict resolution with all members of the team
- Supports store operations by enforcing company programs, initiatives, policies, and procedures
- Regularly and consistently abides by Time & Attendance policies and all policies and procedures included within
- Regularly and consistently abides by the Standards of Conduct and Ethics, and all policies and procedures included within
Operations
- Control expenses
- Complete tasks in a timely manner
- Adhere to company Loss Prevention standards to maintain the integrity of the sales floor and product.
- Adhere to company shipping and handling guidelines to successfully conduct product transfers, liquidations and RTV's.
- Monitor and manage store supply levels and budget to ensure the store is running optimally and stocked properly.
- Manage visual merchandising standards and practices ensuring that the store and product displays are in line with company guidelines.

Qualifications

High School Diploma
1+ years of specialty retail leadership
Strong organizational skills
Strong written & verbal communication skills
Excellent at relationship building/networking experience
Critical thinker
Must be 18+ yrs old

Sampling of Total Rewards Program:

Compensation type: hourly
Compensation:
Compensation can be negotiated based on previous experience & qualifications.
- Starting at $16.50 per hour
Bonus eligibility:
- Potential monthly bonus based on store financial performance.
- Employee hiring referral bonus
Paid Time-off: (for FT status team members only)
- Paid Corporate Holidays
- Paid Vacation days (accrued)
- Paid Float days
Benefits:
- Medical, dental & vision (for FT and PT Reg status team members only)
- 401k with company match
- Employee assistance program (EAP)
- Pet Insurance
- Merchandise discounts
- Complimentary employee watch

At Shinola, we are committed to growing and empowering an inclusive community within our company and industry. Therefore, we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives across our organization. Research shows that oftentimes women and other minority groups only apply to open roles if they meet 100% of the listed criteria. Shinola encourages everyone to apply for our available positions, even if they do not necessarily check every box on the job description.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned.

This job description does not constitute a contract of employment and Shinola may exercise its employment-at-will rights at any time.

Note: Shinola is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance and not applicant will be penalized because of such a request.

Quick Apply

Refine Your Search

guest experience leader jobs in troy, mi

Shinola Retail Key Holder - Somerset

Team Member - $16.50-17/Hour Including Tips - 3748

Host

Server

Host

Crew Member

Server

Assistant General Manager

Server - mornings and afternoons

Shift Leader - $15/Hour Plus Tips - 3666

Shift Leader - $16.50-$17.50/Hour Including Tips - 851

Executive Chef Hillsdale College

Shift Leader - $14.50/Hour Plus Tips - 1803

Bartender

Executive Chef

Lot Attendant - Detroit, MI

Server

Team Member - $15/Hour Including Tips - 2344

Lead Cashier - Plum Market

Retail Meat Merchandiser hiring - Plum Market

I want to receive the latest job alert for guest experience leader in troy, mi

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