Top 172 It help desk Jobs in Troy, Mi

Entry Level MSP Technician (Help Desk)
Grid4 Communications —Troy, MI
- $40,000 - $57,850 a year
- Full-time
- Computer Science
- Windows
- Associate's degree
- Paid jury duty
- Paid holidays
Quick Apply
IT Support Technician Co-op
PCS, Inc. —Fraser, MI
- $23 an hour
- Overtime
- Computer literacy
- Windows
- Organizational skills
Quick Apply
10d
IT Helpdesk Hero
Xpert Technologies —Troy, MI
- Full-time
- Hybrid work
- SharePoint
- Entry level
- Health insurance
- 401(k) 4% Match
Quick Apply
IT Specialist/Desktop Support
Connection —Detroit, MI
- $39 an hour
- Full-time
- Microsoft Outlook
- HIPAA
- Mid-level
Level 1 IT Support Technician
UBX Cloud —Madison Heights, MI
- $36,000 - $40,000 a year
- Full-time
- Hybrid work
- Computer literacy
- High school diploma or GED
- Trade school
- Paid time off
- Opportunities for advancement
Quick Apply
5d
Technical Support Analyst I
AAA Life Insurance Company —Livonia, MI
- Full-time
- Hybrid work
- Computer science
- Microsoft Outlook
- Computer Science
- Paid parental leave
- Health insurance
6d
IT Deskside Support
GABLETEK —Southfield, MI
- Full-time
- Computer science
- Computer Science
- Computer literacy
Quick Apply
5d
Help Desk Analyst I
Wayne State University —Detroit, MI
- $48,297 - $57,956 a year
- Full-time
- Background check
- Sales
- Mid-level
4d
Technical Support Analyst
BUTZEL LONG —Troy, MI
- Mid-level
- Office
- Windows
4d
Help Desk Representative
Quin Richmond Plumbing Service —Detroit, MI
- $22.77 - $33.00 an hour
- Part-time
- Mid-level
- Windows
- In-person
- Health savings account
- Relocation assistance
Quick Apply
8d
Systems Analyst
State of Michigan —Detroit, MI
- $24.32 - $44.63 an hour
- Online Application
- Remote
- Computer Science
- High school
- Mid-level
- Paid parental leave
- Health savings account
5d
IT Support Technician (Southfield, MI | 23.00/hr)
Playtech —Southfield, MI
- $23 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- Windows
- Health savings account
- Health insurance
Quick Apply
13d
IT Service Delivery Specialist
Cabinetworks Group —Livonia, MI
- $25 - $28 an hour
- Full-time
- Computer Science
- Mid-level
- Office
Quick Apply
19h
IT Specialist
Energy Sciences —Berkley, MI
- $34.62 - $43.27 an hour
- Part-time
- Hybrid work
- Mid-level
- Office
- US work authorization
- Profit sharing
- Paid holidays
Quick Apply
End User Support Technician
J.D. Power —Troy, MI
- $60,000 - $65,000 a year
- Email
- Computer Science
- Mid-level
- Office
IT Help Desk Technician
PRIORITY WASTE RESOURCES LLC —Clinton Township, MI
- Microsoft Outlook
- Office
- Windows
Quick Apply
Information Technology Administrator
Flex-N-Gate —Royal Oak, MI
- Full-time
- Mid-level
- Windows
- High school diploma or GED
Quick Apply
11d
Technical Support Representative-2
Global Payment Holding Company —Troy, MI
- Full-time
- Mid-level
- Continuous improvement
- Communication skills
Quick Apply
14d
Technical Support Analyst
Butzel —Troy, MI
- Full-time
- Mid-level
- Office
- Windows
- Health savings account
- Health insurance
Quick Apply
4d
IT Support Specialist
Revize Software Systems —Troy, MI
- $35,000 a year
- Weekends as needed
- Computer Science
- Office
- Java
- Health insurance
- 401(k)
Quick Apply
5d

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it help desk jobs near troy, mi

Entry Level MSP Technician (Help Desk)

Grid4 Communications -
Troy, MI

Quick Apply

Job Details

Full-time
$40,000 - $57,850 a year

Benefits

Paid jury duty
Paid holidays
Health insurance
Dental insurance
Military leave
Vision insurance
401(k) matching

Qualifications

Customer communication
Windows
Networking equipment (troubleshooting support)
IP networking
Windows Server administration
Desktop administration
Associate's degree

Full Job Description

Entry-Level MSP Technician

Are you an aspiring IT professional with a passion for technology and a desire to learn and grow in the fast-paced world of Managed Services? We're seeking an Entry-Level MSP Technician to join our team and help us deliver outstanding IT solutions to our clients. If you're eager to build your skills, work with a diverse range of technologies, and make a real impact in a supportive environment, this position is for you!

Key Responsibilities:

Provide first-level technical support to clients, addressing their needs efficiently and professionally
Assist with the monitoring, maintenance, and troubleshooting of clients' networks, systems, and devices
Document all work performed in our ticketing system, maintaining clear and accurate records
Collaborate with team members to resolve technical issues and escalate complex problems to higher-level technicians as needed
Participate in ongoing training and development to improve your technical skills and stay current with industry trends
Contribute to the implementation of IT best practices, ensuring our clients receive consistent, high-quality service
Support the deployment and configuration of hardware and software, following standard procedures and guidelines
Actively engage with the team, sharing knowledge and contributing to a positive, collaborative work environment
Help clients understand and utilize technology to improve their operations and achieve their goals

Requirements:

Associate's degree in Computer Science, Information Technology, or a relevant field
Relevant entry-level technical certifications, such as A+, Network+, or MTA, or a willingness to pursue these certifications
Basic understanding of Windows Server family, Microsoft 365, and current Microsoft Desktop Operating Systems
Familiarity with networking fundamentals, including hands-on experience with routers, switches, and wireless infrastructure
Strong problem-solving and troubleshooting skills, with a focus on providing excellent customer service
Excellent communication and interpersonal skills, with the ability to explain technical concepts in simple terms
A genuine passion for technology and a commitment to continuous learning and personal growth
Highly organized and the ability to manage multiple tasks and priorities

What we'll bring to the table:

Work-life balance, with flexible work arrangements and remote work options
Vibrant company culture and a fun, inclusive work environment – our values are at the core of everything we do
Opportunities for professional growth, training, and development, allowing you to reach your full potential
Employee health is one of our top priorities! We offer comprehensive health benefits – medical, dental, and vision
Generous time off, including 10 vacation days, 10 paid holidays, 5 paid personal/sick days, bereavement, jury duty, and military leave
401(k) with a competitive company match, helping you secure your financial future
Business casual dress code and a modern, collaborative office space

Regular team-building events, social activities, and opportunities to give back to the community

Salary Range: $40,000 - $57,850

Quick Apply

Refine Your Search

it help desk jobs in troy, mi

Entry Level MSP Technician (Help Desk)

IT Support Technician Co-op

IT Helpdesk Hero

IT Specialist/Desktop Support

Level 1 IT Support Technician

Technical Support Analyst I

IT Deskside Support

Help Desk Analyst I

Technical Support Analyst

Help Desk Representative

Systems Analyst

IT Support Technician (Southfield, MI | 23.00/hr)

IT Service Delivery Specialist

IT Specialist

End User Support Technician

IT Help Desk Technician

Information Technology Administrator

Technical Support Representative-2

Technical Support Analyst

IT Support Specialist

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