Top 1779 Program support representative Jobs in Troy, Mi

Customer Care Metalworking Tech Support Representative
MSC —Southfield, MI
- $19.12 - $30.04 an hour
- Full-time
- 5 years
- Computer literacy
- Basic math
- Paid holidays
- Health insurance
Visitor Services Representative - Cranbrook Art Museum
Cranbrook Educational Community —Bloomfield Hills, MI
- Part-time
- High school diploma or GED
- Entry level
10d
Administrative Assistant / Customer Service Representative
Natural Way Lawn and Tree —Lake Orion, MI
- From $18 an hour
- Overtime
- Computer literacy
- Basic math
- Office
- Paid training
- Health insurance
Quick Apply
8d
Retail Associate - Somerset
Aritzia —Troy, MI
- $20 - $30 an hour
- Part-time
- Merchandising
- Entry level
Customer Service Representative
DAIOHS U S A INC —Troy, MI
- From $20 an hour
- High school diploma or GED
- 1 year
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
BUSA - BELFOR USA Group, Inc —Troy, MI
- $20 an hour
- Overtime
- Computer literacy
- Typing
- In-person
- Paid holidays
- Disability insurance
Quick Apply
Call Center Representative - Full Time
Genisys Credit Union —Auburn Hills, MI
- 8 hour shift
- Hybrid work
- Word processing
- Computer literacy
- Writing skills
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Representative Associate
Byram Healthcare Centers Inc —Beverly Hills, MI
- $19 - $22 an hour
- Full-time
- Microsoft Office
- High school diploma or GED
- 1 year
- Paid parental leave
- Disability insurance
Quick Apply
3d
Patient Services Representative (Medical Receptionist)
Beaumont Urgent Care —Rochester Hills, MI
- $17 an hour
- 12 hour shift
- OSHA
- Urgent Care
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
7d
Veterans Support Coordinator, Registered Nurse
Detroit Area Agency on Aging —Detroit, MI
- Full-time
- Nursing
- RN License
- Military
Quick Apply
Senior Field Service Technician
Nordson —Wixom, MI
- Online Application
- Management
- Mid-level
- Travel
Outside Sales Representative - Industrial
WEIMER BEARING & TRANSMISSION, INC —Madison Heights, MI
- $55,000 - $95,000 a year
- ERP systems
- Mid-level
- Travel
- Profit sharing
- Health insurance
Quick Apply
10d
Radiology Technologist Lead
Corewell Health —Troy, MI
- Full-time
- BLS Certification
- Patient care
- In-person
- Health insurance
Global Sales Representative
Sungwoo Hitech America Corp —Troy, MI
- Full-time
- English
- Analysis skills
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Staff Nurse
Lincoln Behavioral Services —Redford, MI
- $55,000 - $65,000 a year
- Full-time
- Nursing
- Clean driving record
- Vital signs
- Health insurance
- Dental insurance
Quick Apply
Regional Sales General Manager
Chiron America, Inc. —Detroit, MI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Marketing
- Travel reimbursement
- Paid training
Quick Apply
Outside Sales - Industrial
WEIMER BEARING & TRANSMISSION, INC —Wixom, MI
- $55,000 - $95,000 a year
- ERP systems
- Mid-level
- Travel
- Profit sharing
- Health insurance
Quick Apply
10d
TOOL AND DIE REPAIR
E&E Manufacturing Co —Plymouth, MI
- Background check
- Computer literacy
- Pass drug screening
- Disability insurance
- Health insurance
Quick Apply
CT Technologist
Corazon Imaging —Waterford, MI
- $36 - $42 an hour
- Per diem
- Patient monitoring
- Writing skills
- BLS Certification
Quick Apply
Sales Representative | Weekly Pay | Pre-Qualified Leads | $350K+
1-800 Hansons LLC —Troy, MI
- $100,000 - $350,000 a year
- Mid-level
- Residential
- Driving
Quick Apply

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Customer Care Metalworking Tech Support Representative

MSC -
Southfield, MI

Apply Now

Job Details

Full-time
$19.12 - $30.04 an hour

Benefits

Paid holidays
Health insurance
Tuition reimbursement

Qualifications

Computer operation
Customer communication
Basic math
High school diploma or GED
Desktop applications
Data entry
Technical customer support solution

Full Job Description

BUILD A BETTER CAREER WITH MSC

Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.

Requisition ID :20528

Employment Type :Full Time

Job Category :Customer Service/Support

Work Location :Southfield, MI

BRIEF POSITION SUMMARY:

The Technical Support Rep assists internal and external customers with application recommendations, alternative product selections and technical inquiries.

DUTIES and RESPONSIBILITIES:

Assists associates and customers with product related technical inquiries by applying knowledge of MSC's products and their uses.
Accepts transferred customers from associates to ensure that conference times are not excessive.
Effectively uses up selling and other selling techniques to increase order value.
Maintains vendor resources by ensuring it is kept up to date with the latest available information.
Retains item-specific bin check information and vendor information and communicates errors to the catalog correction team.
Troubleshoots product and warranty issues; finds solutions satisfactory to both customers and associates.
Communicates customer concerns and sales opportunities to sales management.
Responsible for completing on-line product training and attending on-site vendor training.
Assists the Cross Reference Team by updating or selecting the appropriate item cross for a particular product.
Assists Customer Care training team with product presentations when required.
Attends Team meetings in order to share technical tips and applications when required.
Proficient in WEBSOE, PC applications, and internet search capabilities.
Assists other departments with item identification, defective inventory, and bin check issues.
Applies continuous improvement processes to continually identify and eliminate waste and inefficiencies.
Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose.
Participation in special projects and performs additional duties as required
INDICATES ESSENTIAL DUTIES

To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

EDUCATION and EXPERIENCE:

High school diploma or equivalent is required. Bachelor's degree preferred
Minimum of five years Metalworking industry experience/knowledge required
Minimum of two years inbound/ outbound telephone sales, outside sales, or customer service experience preferred.

SKILLS:

Some CRT data entry experience is required.
Basic PC Knowledge is required.
Excellent resourcefulness, organizational skills and sense of urgency.
Knowledge of basic arithmetic is required.
Knowledge of MSC like products and the ability to provide technical assistance on various product categories is required.
Excellent customer service and sales skills are preferred
Good oral and written communications skills are also required.

OTHER REQUIREMENTS:

This position may require access to International Traffic in Arms Regulations Information (“ITAR”) and/or Controlled Unclassified Information (“CUI”).

Compensation starting at $19.12 - $30.04 depending on candidate location and experience.

The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change.

Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time.

This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position.

WHY MSC?

People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.

OUR COMMITMENT TO YOU

Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits.

You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.

Apply Now

Refine Your Search

program support representative jobs in troy, mi

Customer Care Metalworking Tech Support Representative

Visitor Services Representative - Cranbrook Art Museum

Administrative Assistant / Customer Service Representative

Retail Associate - Somerset

Customer Service Representative

Customer Service Representative

Call Center Representative - Full Time

Customer Service Representative Associate

Patient Services Representative (Medical Receptionist)

Veterans Support Coordinator, Registered Nurse

Senior Field Service Technician

Outside Sales Representative - Industrial

Radiology Technologist Lead

Global Sales Representative

Staff Nurse

Regional Sales General Manager

Outside Sales - Industrial

TOOL AND DIE REPAIR

CT Technologist

Sales Representative | Weekly Pay | Pre-Qualified Leads | $350K+

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BRIEF POSITION SUMMARY:

DUTIES and RESPONSIBILITIES:

EDUCATION and EXPERIENCE:

SKILLS:

OTHER REQUIREMENTS:

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