Top 88 Retention specialist Jobs in Troy, Mi

Leasing Specialist
Harbor Group Management Company —Sterling Heights, MI
- Weekends as needed
- Office
- High school diploma or GED
- Driver's License
- Commuter assistance
- Paid parental leave
Quick Apply
District Digital Performance Specialist
GP Strategies Corporation —Troy, MI
- Full-time
- Remote
- Dealership
- Mid-level
- Bachelor's degree
5d
Customer Retention Specialist
Guardian Alarm Company —Southfield, MI
- Hybrid work
- Computer literacy
- High school diploma or GED
- Contracts
Quick Apply
Human Resources Specialist
Bass Pro Shops —Auburn Hills, MI
- Full-time
- Mid-level
- Office
- Windows
- Health savings account
- Paid holidays
8d
Executive Oncology Sales Specialist, Solid Tumor (Detroit/Ann Arbor) - Johnson & Johnson Innovative Medicine
Johnson & Johnson Services, Inc. —Detroit, MI
- Weekends as needed
- Military
- Driver's License
- Bachelor's degree
LEASING ASSOCIATE - tax credit specialist
Inkster Housing Commission —Inkster, MI
- $23.45 an hour
- Full-time
- Background check
- Mid-level
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
Business Development & Sales Specialist
Continuum Services —Farmington Hills, MI
- Full-time
- Marketing
- 5 years
- Project management
Sales Specialist - Southfield, MI
Guardian Alarm & Medical Monitoring —Southfield, MI
- Residential
- High school diploma or GED
- Entry level
- Paid training
- Paid holidays
Quick Apply
Customer Retention Specialist - State Farm Agent Team Member
Tammy Johnson - State Farm Agent —Macomb, MI
- $40,000 - $58,000 a year
- Full-time
- Office
- Business development
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Service Operations Specialist
Distro —Troy, MI
- $21 - $22 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Cardiology Account Specialist - Detroit South
MannKind Corporation —Detroit, MI
- $112,000 - $168,000 a year
- Call employer
- 5 years
- Bachelor's degree
- Continuous improvement
Quick Apply
Human Resource Specialist
Fitzgerald School District —Warren, MI
- $44,000 - $66,000 a year
- Full-time
- Mid-level
- Office
- Math
- Health insurance
- Dental insurance
Quick Apply
3d
Fair Lending Specialist, Sr
loanDepot —Southfield, MI
- $28.85 - $50.24 an hour
- 5 years
- Bachelor's degree
- Senior level
- Wellness program
- Health insurance
Quick Apply
Customs Specialist
Aptiv plc —Troy, MI
- Spanish
- 5 years
- Mid-level
- Paid holidays
- Relocation assistance
Design Specialist-Birmingham Maple Road
MillerKnoll —Birmingham, MI
- Full-time
- Merchandising
- Mid-level
- US work authorization
- Commuter assistance
- Paid holidays
2d
Customer Retention Specialist - State Farm Agent Team Member
Tom Mazzola - State Farm Agent —Macomb, MI
- $40,000 - $45,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- 401(k)
- Paid time off
Quick Apply
Client Training and Adoption Specialist
SpotOn —Royal Oak, MI
- $23 - $33 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Warranty Specialist
Stellantis —Auburn Hills, MI
- Spanish
- 5 years
- English
Customer Retention Specialist - State Farm Agent Team Member
Mike Goodwin - State Farm Agent —Birmingham, MI
- $40,000 - $60,000 a year
- Full-time
- Office
- Business development
- In-person
- Health insurance
- Paid time off
Quick Apply
Customer Support Specialist
Open Dealer Exchange —Southfield, MI
- Full-time
- Mid-level
- High school diploma or GED
- Bachelor's degree

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Leasing Specialist

Harbor Group Management Company -
Sterling Heights, MI

Quick Apply

Job Details

Full-time

Benefits

Commuter assistance
Paid parental leave
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Customer communication
Property management tools
High school diploma or GED
Driver's License
Productivity software

Full Job Description

Harbor Group Management Company is a multi-billion dollar real estate investment and property management firm. As we continue to grow, we are looking for passionate, goal oriented, creative individuals with an entrepreneurial spirit and great communication skills. Harbor Group is dedicated to outstanding customer service and providing exquisite living experience for our residents.

Leasing Specialist

Job Title: Leasing Specialist

Division: Multifamily

Status: Non-Exempt

JOB SUMMARY: The Leasing Specialist is responsible for driving occupancy and resident satisfaction in a multi-family community. This role includes showing and leasing apartments to prospective residents, coordinating marketing initiatives, assisting in resident retention efforts, and supporting the Property Manager in daily operations to ensure a positive living experience and strong financial performance.

ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by Harbor Group Management Company.

Greet prospective residents, conduct property tours, and showcase available apartments and amenities.
Qualify leads, process rental applications, run background and credit checks, and prepare lease documents.
Ensure units are move-in ready by inspecting them before occupancy and coordinating outstanding items with maintenance.
Execute lease agreements and move-in packages, ensuring a smooth onboarding process for new residents.
Design and implement short- and long-term marketing plans to generate traffic and maintain occupancy.
Promote the community via digital platforms such as Craigslist, Facebook, and email campaigns.
Coordinate resident referral programs, employer outreach, and participate in local networking efforts.
Maintain up-to-date knowledge of market conditions, competitor properties, rental rates, and trends.
Support resident retention through excellent customer service and timely response to questions, complaints, and maintenance needs.
Conduct follow-up communication with prospects and new residents to ensure satisfaction.
Participate in lease renewal efforts by preparing renewal documents, engaging with residents, and finalizing lease extensions.
Maintain accurate records of prospect and resident interactions using property management software (e.g., Yardi, OneSite).
Keep guest cards updated and perform follow-ups on all leads.
Assist with rent collection, manage delinquent accounts, and support administrative tasks as assigned by the Property Manager.
Ensure leasing office and tour path are presentable and meet show standards at all times.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

High School Diploma or equivalent.
Minimum one year of experience in leasing, sales, or customer service; property management experience preferred.
Proficient with Microsoft Office and Property Management software experience is a must.
Experience utilizing social media (Facebook, Instagram, etc.) is preferred.
Excellent organizational and communication skills with the ability to manage multiple tasks and deadlines in a fast-paced environment.
Strong attention to detail, problem-solving skills, and the ability to work independently or as part of a team.
Must be customer-service oriented with the ability to interact professionally with residents and vendors.
Flexibility to work weekends if required by the property.
Valid driver’s license required (for operating golf carts if applicable).

#LI-ED2

WHAT WE OFFER:

Competitive Salaries & Bonuses
Medical, Dental & Vision Plans
401(k) Plan with Employer Matching Contributions
Paid Time Off (PTO) & 10+ Paid Holidays
Paid Parental Leave
Paid Birthday Off (Multifamily)
Flexible Spending Accounts
Company-Paid Long-Term Disability
Company-Paid Life Insurance
Short-Term Disability
Health Savings Account with Employer Contributions
Pre-Tax Commuter Benefit (Corporate)
Wellness Perks
FinFit Financial Wellness Program
Legal Resources
Employee Apartment Discount
Employee Referral Program
Employee Assistance Program
Tuition Reimbursement
Insta Pay Eligible
Volunteer & Community Service Opportunities
Employee Recognition & Awards

Benefit eligibility will be determined at the time of hire. Eligibility for certain benefits may vary based on position, location, hours worked, and other qualifying criteria.

Veteran Friendly
This pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered.
Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Quick Apply

Refine Your Search

retention specialist jobs in troy, mi

Leasing Specialist

District Digital Performance Specialist

Customer Retention Specialist

Human Resources Specialist

Executive Oncology Sales Specialist, Solid Tumor (Detroit/Ann Arbor) - Johnson & Johnson Innovative Medicine

LEASING ASSOCIATE - tax credit specialist

Business Development & Sales Specialist

Sales Specialist - Southfield, MI

Customer Retention Specialist - State Farm Agent Team Member

Service Operations Specialist

Cardiology Account Specialist - Detroit South

Human Resource Specialist

Fair Lending Specialist, Sr

Customs Specialist

Design Specialist-Birmingham Maple Road

Customer Retention Specialist - State Farm Agent Team Member

Client Training and Adoption Specialist

Warranty Specialist

Customer Retention Specialist - State Farm Agent Team Member

Customer Support Specialist

I want to receive the latest job alert for retention specialist in troy, mi

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