Top 62 Front desk manager Jobs in Troy, Ny

Front Office Manager
DRIFTWOOD HOSPITALITY MANAGEMENT —Albany, NY
- $70,000 - $80,000 a year
- Full-time
- Microsoft Excel
- English
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Scheduling and Patient Services Lead
Albany Medical Center —Albany, NY
- $49,763 - $69,668 a year
- Full-time
- Hospital
- Mid-level
- High school diploma or GED
Senior Front Desk Registration - Latham
St. Peter's Health Partners —Latham, NY
- $18.50 - $23.90 an hour
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
Front Desk Registration - Latham
St. Peter's Health Partners —Latham, NY
- $18.50 - $23.90 an hour
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
Guest Service Agent
Hilton Albany —Albany, NY
- $23.60 an hour
- Full-time
- Microsoft Word
- Computer literacy
- Ability to climb stairs
Quick Apply
Scheduling and Patient Services Lead - Pediatrics
Albany Medical Center —Albany, NY
- $49,763 - $69,668 a year
- Full-time
- Hospital
- Mid-level
- High school diploma or GED
Front Desk Agent Guest Services
DRIFTWOOD HOSPITALITY MANAGEMENT —Albany, NY
- $19 an hour
- Part-time
- English
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Front Desk Associate
Planet Fitness —Troy, NY
- $16 an hour
- Part-time
- Background check
- 18 years or older
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
2d
Front Office Manager
Comfort Inn & Suites- East Greenbush Albany —East Greenbush, NY
- $22 - $25 an hour
- Weekends as needed
- Inventory management
- Mid-level
- Hotel
- Paid time off
Quick Apply
12d
Front Desk Agent
Schulte Hospitality Group —Albany, NY
- $17 an hour
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
Senior Front Desk Associate - OBGYN
St. Peter's Health Partners —Albany, NY
- $18.50 - $23.90 an hour
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
Senior Front Desk Associate- Urology
St. Peter's Health Partners —Albany, NY
- $18.50 - $23.90 an hour
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
Front Office Supervisor
Towneplace Suites —Albany, NY
- $22 - $24 an hour
- Weekends as needed
- Microsoft Word
- Mid-level
- Hotel
- Free parking
- Paid holidays
Hotel Front Desk Agent
Hilton Garden Inn Albany Airport —Loudonville, NY
- From $17 an hour
- Part-time
- Background check
- Hospitality
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
13d
Patient Experience Specialist
Alpha Aesthetics Partners —Latham, NY
- $22 - $24 an hour
- 8 hour shift
- Microsoft Excel
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Senior Front Desk Associate - Outreach Lab
St. Peter's Health Partners —Troy, NY
- $18.50 - $23.90 an hour
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
1d
Front Desk Supervisor
Staybridge Suites —Albany, NY
- $17.50 - $18.50 an hour
- Weekends as needed
- Microsoft Excel
- English
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Assistant General Manager (AGM)
Holiday Inn Express & Suites Wolf Rd —Albany, NY
- $62,000 - $65,000 a year
- Weekends as needed
- Sales
- Mid-level
- Hotel
- Paid time off
- Employee discount
Quick Apply
1d
Front Desk Registration - Senior - Saratoga Cardiology - PD
St. Peter's Health Partners —Saratoga Springs, NY
- $18.50 - $23.90 an hour
- Part-time
- HIPAA
- Mid-level
- High school diploma or GED
PT Customer Service Leader
Hannaford —Latham, NY
- $17.60 - $26.20 an hour
- Part-time
- 18 years or older
- Management
- Communication skills
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Front Office Manager

DRIFTWOOD HOSPITALITY MANAGEMENT -
Albany, NY

Quick Apply

Job Details

Full-time
$70,000 - $80,000 a year

Benefits

Disability insurance
Health insurance
401(k)
Paid time off
Employee assistance program
Life insurance

Qualifications

Microsoft Excel
English
Cash register operations
Productivity software

Full Job Description

Albany Marriott’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. We are renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

JOB SUMMARY

The Front Office Manager is fully responsible for all aspects of the Front Desk, coordinates the Front Office activities of the Hotel and resolves problems arising from guest complaints, reservation and room assignment activities, and unusual requests and inquiries by performing the following duties personally or through subordinate supervisors.

ESSENTIAL JOB FUNCTIONS

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

Works with the hotel General Manager to achieve and exceed guest satisfaction scores in all areas of the hotel.
Responsible for satisfaction scores for the front desk operations. Addresses any deficiencies in the area immediately.
Works with the corporate training department to develop action plans as necessary to achieve expected guest satisfaction scores.
Effectively trains guest service agents on proper front desk procedures.
Recruits, interviews, and selects, in conjunction with the General Manager, the most qualified candidates for front desk positions.
May prepare weekly schedules for front office staff.
Address performance deficiencies of front office staff through coaching and disciplinary actions.
Complete performance evaluations for front office staff timely.
May be responsible for posting weekly guest satisfaction scores for hotel associates to see and review.
Oversee and manage the Front Office to ensure efficient operations and impeccable guest care, helping to achieve profit goals. Attend to guest and group special needs and solve tricky problems with confident graciousness.
Keep a pulse on daily revenue and expenses to minimize loss, manage expense and maximize profit.
Skillfully manage the Front Office staff by creating an environment where motivated people want to join, learn, do their best, and advance. Lead a diverse team by modeling the way, by empowering, and coaching throughout the employment lifecycle.
Ensures guest service agents are in compliance with clean, neat uniforms and name badges.
Required reports are timely and of a quality that can be shared with corporate.
Rates are accurate and monitored daily.
Is proficient at managing inventory in the property management system.
Frequently meets with and reviews work generated by the night auditor.
Maintains regular attendance and is consistently on time.
Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
Performs any other duties as requested by supervisor.
Act as Manager on Duty when duty calls.

KNOWLEDGE, SKILLS & ABILITIES

A four-year college degree or equivalent education or experience is required, with two to three years in a related hotel company position.
Discipline-specific hospitality industry and general hotel department knowledge and supervisory experience is expected.
Excellent verbal and written English communication skills are required.
Must be able to handle cash or credit transactions and have Microsoft Office and Excel proficiency.
General office equipment and cash register operation knowledge is expected.

PHYSICAL DEMANDS

Ability to stand and move throughout hotel function areas and continuously performs essential job functions.
Lifting up to 25 pounds
Occasional twisting, bending, stooping, reaching, standing, walking.
Frequent talking, hearing, seeing and smiling.

Benefits

401(k)
Disability insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Room Discounts
Employee Food and Beverage Discounts

EEO: We are committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Quick Apply

Refine Your Search

front desk manager jobs in troy, ny

Front Office Manager

Scheduling and Patient Services Lead

Senior Front Desk Registration - Latham

Front Desk Registration - Latham

Guest Service Agent

Scheduling and Patient Services Lead - Pediatrics

Front Desk Agent Guest Services

Front Desk Associate

Front Office Manager

Front Desk Agent

Senior Front Desk Associate - OBGYN

Senior Front Desk Associate- Urology

Front Office Supervisor

Hotel Front Desk Agent

Patient Experience Specialist

Senior Front Desk Associate - Outreach Lab

Front Desk Supervisor

Assistant General Manager (AGM)

Front Desk Registration - Senior - Saratoga Cardiology - PD

PT Customer Service Leader

I want to receive the latest job alert for front desk manager in troy, ny

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