Top 23 Intake coordinator Jobs in Troy, Ny

Coordinator of Patient Experience FT Days - Monday - Friday
St. Peter's Health Partners —Albany, NY
- $27.15 - $34.79 an hour
- Full-time
- Microsoft Outlook
- Hospital
- Mid-level
Front Desk Coordinator
EAST HUDSON ORAL AND MAXILLOFACIAL SURGERY —Latham, NY
- $22 - $24 an hour
- Part-time
- Dental office
- Surgery
- Administrative experience
Patient Care Associate: Hematology/Oncology - D4E 40 hrs/week Day Shift
Albany Medical Center —Albany, NY
- $41,923 - $54,500 a year
- Full-time
- Acute care
- Vital signs
- Hospital
Patient Care Associate - Ambulatory Surgery 40hrs/ week Evenings
Albany Medical Center —Albany, NY
- $41,923 - $54,500 a year
- Full-time
- Acute care
- Vital signs
- Surgery
Family Nurse Practitioner
Acacia Network —Albany, NY
- $134,916.53 a year
- Full-time
- Spanish
- Nursing
- RN License
- Paid holidays
- Health insurance
Quick Apply
Part Time Peer Navigator III
Albany Damien Center —Albany, NY
- $23 an hour
- Part-time
- Background check
- Microsoft Outlook
- Mid-level
Quick Apply
Intake Specialist
VNA of Albany —Albany, NY
- $18 - $20 an hour
- Full-time
- Background check
- Computer literacy
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
LPN
Acacia Network —Albany, NY
- $29.33 - $31.62 an hour
- Full-time
- Addiction Medicine
- BLS Certification
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Intake Coordinator
RISE Housing and Support Services —Ballston Spa, NY
- $20 - $25 an hour
- Overtime
- Background check
- Office
- Driver's License
- 403(b) matching
- Disability insurance
Quick Apply
Patient Care Associate: Cardio Pulmonary Surgery & Vascular ICU- 12 hours/week- Tuesday day shift
Albany Medical Center —Albany, NY
- $41,923 - $54,500 a year
- Part-time
- Vital signs
- Surgery
- HIPAA
6d
Patient Care Coordinator
Demant —Albany, NY
- $17 - $21 an hour
- Inventory management
- HIPAA
- Administrative experience
- Health savings account
- Paid holidays
Children’s Services Coordinator - Domestic Violence Shelter
Equinox Inc —Albany, NY
- $21 an hour
- Full-time
- Addiction Medicine
- Research
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Admissions Intake
Acacia Network —Albany, NY
- $23.45 an hour
- Full-time
- Mid-level
- 3 years
- Older adults
- Paid holidays
- Health insurance
Quick Apply
Case Manager - Domestic Violence Shelter
Equinox Inc —Albany, NY
- $21 an hour
- Weekends as needed
- Addiction Medicine
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Senior Care Coordinator - Community Prevention and Treatment Services (Req 101094)
Whitney M Young Jr Health Center —Albany, NY
- $24 - $26 an hour
- Spanish
- Nursing
- Public speaking
Quick Apply
Residential Clinician
Vanderheyden Hall Inc —Wynantskill, NY
- $62,400 a year
- Full-time
- Licensed Clinical Social Worker
- Mid-level
- Residential
Quick Apply
Clinical Case Manager
Northern Rivers Family of Services —Schenectady, NY
- $21 an hour
- Full-time
- Hybrid work
- Mid-level
- Children
- Psychology
- Continuing education credits
- Paid holidays
Quick Apply
Patient Care Coordinator (NY, Ballston Spa)
Northland Hearing Centers, Inc. —Ballston Spa, NY
- $17.03 - $20.44 an hour
- Monday to Friday
- Computer literacy
- HIPAA
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Registration Coordinator
Public Partnerships LLC —Latham, NY
- $20 - $22 an hour
- Full-time
- Experience working with individuals with disabilities
- Mid-level
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply

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Coordinator of Patient Experience FT Days - Monday - Friday
St. Peter's Health Partners —Albany, NY
Build and maintain effective working relationships with patients, physicians, employees, and visitors; in-person or on the telephone, thus promoting a positive…
$27.15 - $34.79 an hour

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As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.
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Coordinator of Patient Experience FT Days - Monday - Friday

St. Peter's Health Partners -
Albany, NY

Apply Now

Job Details

Full-time
$27.15 - $34.79 an hour

Qualifications

Employee relationship building
Working with families
Client interaction via phone calls

Full Job Description

Employment Type:
Full time

Shift:
Day Shift

Description:
Coordinator of Patient Experience - FT Days - Monday - Friday

Hours: 7:30am - 4:00pm
Location: On-site at St. Peter's Hospital Campus

Position Summary: In accordance with the Mission, Vision and Values of St. Peter’s Heath Partners, the Coordinator of Patient Experience contributes to the day-to-day functions related to the Office of Patient Experience. The primary goal is to hear the voice of patients and families related to both positive and negative experiences within St. Peter’s Health. The coordinator acts as a liaison with clinical leadership, service areas, risk management, quality and others, to manage all aspects of complaint management and support the organization in efforts be “the most trusted health partner.” In addition, the coordinator participates in moderate to high complexity projects including analytics, improvement support, training, and patient experience data analysis.

Position Highlights:

Quality of Life: Where career opportunities and quality of life converge.
Advancement: Strong orientation program, generous tuition allowance and career development
Work/Life: Positions and shifts to accommodate all schedules
We offer great Benefits including: Competitive Pay, Paid Leave. Shift Differentials, just to name a few.

Essential Functions:
The following description of the job responsibilities and standards are intended to reflect the significant responsibilities and duties of the job, but is not intended to describe duties and/or other responsibilities as may be assigned from time to time.

Initial intake of positive and negative patient and family feedback related to experience of care
Follow formal grievance and complaint process in accordance with SPHP policies and procedures and as outlined in CMS, DOH, JCAHO regulatory requirements.
Conduct case reviews as necessary to bring patient and family concerns to resolution.
Build and maintain effective working relationships with patients, physicians, employees, and visitors; in-person or on the telephone, thus promoting a positive service image.
Compose follow up letters in accordance with policies and procedures and regulatory requirements.
Assist patients and families by guiding them to appropriate resources.
Provides analytic support of patient experience data, based on organizational goals.
Provides training and support to hospital leadership for survey tools, including data analysis, and report interpretation.
Manages the utilization of tools such as patient surveys, rounding data collection tools, etc.
Provides on-going education related to patient experience.
Provides training using evidence-based best practices in the field of Patient Experience

Education, Training, Experience, Certification and Licensure:

Bachelor’s Degree
Preferred - Minimum of 2 years’ experience within the St. Peter’s Health Partners network or another health care network.
Experience with patients and families, either in person or over the telephone

Skills

Working knowledge of the EPIC EMR preferred.
Demonstrated high clinical competence and ability to work in a team situation with other professionals and carry out responsibilities with minimal supervision
Proficiency of computers, keyboarding, and various programs (Excel (advanced knowledge preferred), Word, PowerPoint, Outlook, etc.)

Supervised By:

Regional Manager of Patient Experience.

Pay Range: $27.15 - $34.79
Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Please be aware for the safety and security of our colleagues and patients all new employees are required to undergo and pass all applicable state and federally mandated pre-employment screening requirements

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Apply Now

Refine Your Search

intake coordinator jobs in troy, ny

Coordinator of Patient Experience FT Days - Monday - Friday

Front Desk Coordinator

Patient Care Associate: Hematology/Oncology - D4E 40 hrs/week Day Shift

Patient Care Associate - Ambulatory Surgery 40hrs/ week Evenings

Family Nurse Practitioner

Part Time Peer Navigator III

Intake Specialist

LPN

Intake Coordinator

Patient Care Associate: Cardio Pulmonary Surgery & Vascular ICU- 12 hours/week- Tuesday day shift

Patient Care Coordinator

Children’s Services Coordinator - Domestic Violence Shelter

Admissions Intake

Case Manager - Domestic Violence Shelter

Senior Care Coordinator - Community Prevention and Treatment Services (Req 101094)

Residential Clinician

Clinical Case Manager

Patient Care Coordinator (NY, Ballston Spa)

Registration Coordinator

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