Top 15 Lead teller Jobs in Troy, Ny

Lead Teller
KeyBank National Association —Troy, NY
- $18.75 - $25.00 an hour
- 8 hour shift
- Mid-level
- Office
- Windows
3d
Lead Teller
KeyBank National Association —Valatie, NY
- $18.75 - $25.00 an hour
- 8 hour shift
- Computer literacy
- Mid-level
- Office
1d
Banking Associate (Central Ave.)
TD Bank —Albany, NY
- $23.75 - $31.00 an hour
- Weekends as needed
- Military
- Basic math
- High school diploma or GED
- Health insurance
- Paid time off
Branch Manager I, II
Chemung Canal Trust Com —Albany, NY
- $62,354 - $92,020 a year
- Full-time
- Computer literacy
- Writing skills
- Mid-level
- Profit sharing
- Dental insurance
Quick Apply
Head Teller - Milton, NY
Trustco Bank —Ballston Spa, NY
- $19 - $21 an hour
- Full-time
- Management
- English
- Mid-level
- Paid training
- Health savings account
2d
Assistant Branch Manager - Rensselaer County
Trustco Bank —Troy, NY
- $40,000 - $55,000 a year
- Weekends as needed
- English
- Mid-level
- Office
- Paid training
- Health savings account
2d
Assistant Branch Manager - Clifton Country Road, NY
Trustco Bank —Clifton Park, NY
- $45,000 - $57,500 a year
- Weekends as needed
- English
- Mid-level
- Office
- Paid training
- Health savings account
9d
Relationship Banking Associate
NBT Bank —Schenectady, NY
- $18.50 - $20.81 an hour
- Full-time
- Computer literacy
- Office
- High school diploma or GED
- Health savings account
- Disability insurance
10d
Assistant Branch Manager - Route 2 (Latham, NY)
Trustco Bank —Latham, NY
- $40,000 - $55,000 a year
- Weekends as needed
- English
- Mid-level
- Office
- Paid training
- Health savings account
2d
Assistant Branch Manager - Crestwood Plaza Branch (Albany, NY)
Trustco Bank —Albany, NY
- $50,000 - $57,500 a year
- Weekends as needed
- English
- Mid-level
- Office
- Paid training
- Health savings account
9d
Assistant Branch Manager - Colonie, NY
Trustco Bank —Colonie, NY
- $45,000 - $58,000 a year
- Weekends as needed
- English
- Mid-level
- Office
- Paid training
- Health savings account
9d
Assistant Branch Manager - Saratoga County
Trustco Bank —Saratoga Springs, NY
- $40,000 - $55,000 a year
- Weekends as needed
- English
- Mid-level
- Office
- Paid training
- Health savings account
2d
Assistant Branch Manager - Scotia, NY
Trustco Bank —Scotia, NY
- $40,000 - $55,000 a year
- Weekends as needed
- English
- Mid-level
- Office
- Paid training
- Health savings account
Personal Banker
KeyBank National Association —Albany, NY
- $20.67 - $31.25 an hour
- 8 hour shift
- Word processing
- Mid-level
- Office
2d

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High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate required.
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Lead Teller
KeyBank National Association —Troy, NY
Ability to occasionally operate a motor vehicle with a valid driver's license. Accurately and securely processing of cash transactions, including deposits,…
$18.75 - $25.00 an hour
3d

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Utilize appropriate tools for all referrals sent to personal bankers and business partners for tracking purposes. Work involves extensive cash handling.
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Lead Teller
PNC Financial Services Group —Columbus, OH
Educates customers on options for managing financial transactions by leveraging technology, tools and resources. Processes a variety of customer interactions.
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Lead Teller

KeyBank National Association -
Troy, NY

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Job Details

Full-time
$18.75 - $25.00 an hour
3 days ago

Qualifications

Computer operation
Staff supervision
Customer relationship building
Financial transaction processing
Phone communication
Team leadership
Windows
Driver's License
Desktop applications
Computer skills
Client interaction via phone calls

Full Job Description

Location:

73 Vandenburgh Ave - Troy, New York 12180

Job Summary
Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. As a Lead Teller, you act as a resource in identifying and resolving client servicing issues, serve as the primary troubleshooter for complex problems and client service needs, and enhance client relationships with Key by providing distinctive quality service in branch. Lead Tellers ask questions and listen to clients to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation. Lead Tellers help observe and provide coaching to Tellers to enhance the client experience and operational effectiveness and are responsible for day-to-day Teller scheduling, staffing issues, and branch compliance with regulatory, security, and internal audit controls. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them.

Essential Functions

Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially.
Assumes responsibility for the efficient, effective, and accurate performance of teller functions while coaching other tellers to do so as well in an in-person branch setting.
Acts as a resource to identify and resolve more complex client servicing issues.
Listens for clues for financial wellness opportunities during client conversations, and then appropriately transitions the clients to a Banker.
Assists clients in achieving their financial goals and objectives through the use of financial wellness tools.
Attends and participates in in-person morning huddles and end-of-day debriefs.
Follows compliance, audit, and security procedures, balances cash drawer within balancing guidelines.
Manages day-to-day duties for the branch teller line, including scheduling of tellers, observing, and providing coaching to tellers to enhance effectiveness, and overseeing branch operational standards; provides direction and guidance for branch staff on operational/regulatory procedures.
Reviews and maintains knowledge of product guides, fees, and policies to stay current on offerings.
Supports the Branch Manager in onboarding and training new Tellers to the team.
Work on Saturdays as directed by management
Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.

Education

High School Diploma , GED, or equivalent business experience (required)

Work Experience

Minimum of 3 years of demonstrated superior client relationship skills (required)
Minimum of 3 years of experienced in cash handling (required)
Working knowledge of PC with Windows based applications and calculator (required)
Demonstrated ability to lead, motivate, and foster teamwork (required)
Demonstrated organizational skills while managing multiple tasks (required)

Licenses and Certifications

Notary License (preferred)

Skills

Knowledgeable about the client’s accounts and business with the bank and uses sound judgment with clients and transactions.
Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (e.g., ATM, Online and Telephone Banking).
Strong work ethic and high level of integrity; ability to exercise sound judgment to make reasonable decisions in the absence of direction.
Excellent time management skills.
Managing the daily activities of the teller line, ensuring efficient and accurate processing of transactions, maintaining compliance with banking regulations, and providing exceptional client service
Accurately and securely processing of cash transactions, including deposits, withdrawals, and balancing cash drawers at the end of each shift
Promoting the bank's products and services to clients, identifying sales opportunities, and achieving sales targets.
Helping clients achieve their financial goals through education and the use of financial tools

Core Competencies

All KeyBank employees are expected to demonstrate Key’s Values and abide by Key’s Code of Conduct.

Physical Demands

Consumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 – 10 lbs., occasional lifting of up to 30 lbs.

Driving Requirements

Ability to occasionally operate a motor vehicle with a valid driver's license.

Work Location Category

Branch

#INDTEL

COMPENSATION AND BENEFITS

This position is eligible to earn a base hourly rate in the range of $18.75 - $25.00 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives.

Please click here for a list of benefits for which this position is eligible.

Job Posting Expiration Date: 10/23/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing [email protected].

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Refine Your Search

lead teller jobs in troy, ny

Lead Teller

Lead Teller

Banking Associate (Central Ave.)

Branch Manager I, II

Head Teller - Milton, NY

Assistant Branch Manager - Rensselaer County

Assistant Branch Manager - Clifton Country Road, NY

Relationship Banking Associate

Assistant Branch Manager - Route 2 (Latham, NY)

Assistant Branch Manager - Crestwood Plaza Branch (Albany, NY)

Assistant Branch Manager - Colonie, NY

Assistant Branch Manager - Saratoga County

Assistant Branch Manager - Scotia, NY

Personal Banker

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