Top 547 Liaison Jobs in Troy, Ny

Customer Service Representative
Astro Chemical Company, Inc. —Ballston Lake, NY
- $48,000 - $58,000 a year
- Full-time
- CRM software
- Background check
- Microsoft Excel
- Health insurance
- 401(k)
Quick Apply
Community Liaison
Visiting Nurses of Albany —Saratoga Springs, NY
- $25 - $30 an hour
- Full-time
- Mid-level
- Driver's License
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
Grant Coordinator, Pre-Award - 2 Positions Available
The Research Foundation For SUNY —Albany, NY
- $62,000 - $65,000 a year
- Multiple hires
- Hybrid work
- Mid-level
- Bachelor's degree
- Data entry
Project Manager - EIC - Harriman Campus Office Albany
The LiRo Group —Albany, NY
- $110,000 - $130,000 a year
- Full-time
- Engineering
- Office
- US work authorization
- Health insurance
- Dental insurance
Resident Care Director
Peregrine Senior Living at Clifton Park —Clifton Park, NY
- $70,000 - $75,000 a year
- Full-time
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Training Event Planner (R26-34)
Research Foundation for SUNY —Albany, NY
- $60,000 - $64,000 a year
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Disability insurance
- Dental insurance
3d
Event Coordinator/Event Liaison
State of New York - Senate, NYS —Albany, NY
- $45,000 - $55,000 a year
- Email
- Background check
- Office
- High school diploma or GED
- Wellness program
- Health insurance
Chronic Practice Liaison
Option Care Health —Albany, NY
- $55,769.70 - $92,949.50 a year
- Full-time
- Microsoft Excel
- Mid-level
- Windows
- Health savings account
- Health insurance
Delivery Station Customer Service Associate, Delivery Station Liaison
Amazon.com Services LLC —Cohoes, NY
- $18 - $25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Merchandising
- Employee assistance program
- 401(k) matching
Chronic Practice Liaison
Option Care Enterprises, Inc. —Albany, NY
- $55,769.70 - $92,949.50 a year
- Full-time
- Microsoft Excel
- Mid-level
- Windows
- Health savings account
- Health insurance
Quick Apply
5d
HOMELESS SUPPORT COORDINATOR
Albany County, NY —Albany, NY
- $73,587 a year
- Management
- Mid-level
- Office
- Dental insurance
- Tuition reimbursement
12d
Administrative Liaison
St. Peter's Health Partners —Troy, NY
- $20.20 - $26.50 an hour
- Full-time
- Hospital
- 5 years
- Word processing
4d
Clinician Liaison
LifeStance Health —Albany, NY
- $70,000 - $80,000 a year
- Full-time
- Clean driving record
- Marketing
- Mid-level
- Paid parental leave
- AD&D insurance
Quick Apply
Benefits Coordinator
Troy City School District —Troy, NY
- $76,000 - $81,000 a year
- Full-time
- HIPAA
- Mid-level
- Office
- Dental insurance
- Vision insurance
5d
Training Program Coordinator (R26-36)
Research Foundation for SUNY —Albany, NY
- $82,000 - $845,000 a year
- Microsoft Word
- Management
- Mid-level
- Disability insurance
- Dental insurance
Clinical Training Specialist (Clinical Science Liaison – CSL) Albany/Rochester, NY
Siemens Healthineers —Albany, NY
- $117,770 - $161,931 a year
- Full-time
- Remote
- Inventory control
- Surgery
- Current TB test
- Disability insurance
- Health insurance
11d
FOIA Analyst
Contact Government Services, LLC —Albany, NY
- $75,000 - $125,000 a year
- Full-time
- Remote
- 6 years
- English
- Senior level
- Health insurance
- Dental insurance
Quick Apply
State Relations Disaster Liaison
American Red Cross —Albany, NY
- $60,200 - $64,000 a year
- Weekends as needed
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Manager Client Service - NY
Highmark Inc. —Latham, NY
- $72,000 - $108,000 a year
- Full-time
- Hybrid work
- 3 years
- Ability to lift 50 pounds
- Bachelor's degree
Admissions Assistant
The State University of New York (SUNY) —Albany, NY
- $50,000 - $52,000 a year
- Extended hours
- Spanish
- Driver's License
- Bachelor's degree
- Paid holidays
- Health insurance

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liaison jobs near troy, ny

Customer Service Representative

Astro Chemical Company, Inc.
Ballston Lake, NY

Quick Apply

Job Details

Full-time
$48,000 - $58,000 a year

Benefits

Health insurance
401(k)
Paid time off

Qualifications

CRM software
Managing customer accounts
Sage
Maintaining an organized workspace
Account maintenance
Customer service
Customer order taking
Sales order data entry
English
Microsoft Office
Administrative experience
Managing clients in a customer support role
Driver's License
Attention to detail
Customer engagement
Logistics order management
Phone etiquette
Account management
Order entry
Technical Proficiency
Stakeholder relationship building
Cross-functional communication
Customer data entry

Full Job Description

POSITION DESCRIPTION:
The Customer Service position serves as the primary point of contact for customers, managing the full order-fulfillment process from initial inquiry through delivery. This role requires strong customer focus, clear and effective communication, and close collaboration with internal departments. We’re seeking candidates who excel in day-to-day responsibilities while proactively identifying ways to improve the customer experience. The environment is variable-paced, with frequent urgency and short turnarounds, so candidates must be comfortable shifting gears, managing changing priorities, and responding decisively to time-sensitive demands. Adaptability and responsiveness are essential for success in this role.

APPLICATION INSTRUCTIONS:
To apply, please submit a resume and cover letter. Applications missing any of these components will not be considered. References will be required at a later stage.

RESPONSIBILITIES (Include, but are not limited to):

Customer Engagement: Act as the main liaison with customers, handling inquiries related to product information, order status, returns, shipping damage, and customer feedback.
Order Management: Process and manage customer orders, ensuring accuracy, efficiency, and timely fulfillment while maintaining clear communication with relevant departments.
Problem Resolution: Collaborate with internal departments to resolve issues related to order fulfillment, product quality, and complex orders.
Customer Account Management: Update customer accounts with relevant information, track open order status to proactively report changes, and cooperate with business development to share new products and market opportunities.
Documentation & Reporting: Maintain accurate records of customer interactions, complaints, and service-related issues.
Opportunity for professional growth through expanded customer-focused initiatives: Support of marketing campaigns, expanded use of CRM system, and trade show coordination and administration, among other responsibilities.

REQUIRED QUALIFICATIONS:

Experience: Minimum 3 years in a customer service role, including order entry and customer account management, preferably in a variable-paced product manufacturing environment.
Technical Proficiency: Demonstrated ability to understand and use software systems. Preferred experience with ERP (e.g., Sage), CRM (e.g., Sugar), and Microsoft Office 365 tools (e.g., Outlook, Excel, Teams) in a collaborative work environment.
Communication & Collaboration: Strong verbal and written communication skills, with the ability to build positive relationships with internal and external stakeholders.
Detail-Oriented & Organized: Exceptional attention to detail, with strong organizational and multitasking abilities.
Problem-Solving Mindset: Ability to troubleshoot and resolve issues promptly and effectively.
Work Ethic & Professionalism: Reliable, punctual, and committed to maintaining a neat and professional workspace.

WORK ENVIRONMENT: This is an in-office role, as we believe the Customer Service team performs most effectively in a collaborative office environment. Most communication is via email, with regular phone interactions.

COMPANY OVERVIEW:
Founded in 1959, Astro Chemical is a small, established manufacturer with a long track record and a global customer base. Our specialized products include coatings, adhesives, and potting/encapsulation systems used in electrical, composite, and general industrial applications. While proud of our legacy, we are passionate about expanding our reach and innovating for the future. Join a company that’s both rooted in tradition and looking toward growth.

BENEFITS:

Individual medical insurance (100% employer funded)
Retirement plan (5% employer contribution)
Medical expense reimbursement ($1,000/year out-of-pocket expenses)
Paid time off

Astro Chemical Company, Inc. is an Equal Opportunity Employer. Astro Chemical Company, Inc. does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin, or any other basis prohibited by applicable law.

Job Type: Full-time

Pay: $48,000.00 - $58,000.00 per year

Benefits:

401(k)
Health insurance
Paid time off

Application Question(s):

Are you comfortable working in an onsite setting?

Experience:

Customer Service: 3 years (Required)
CRM software: 3 years (Preferred)

Ability to Commute:

Ballston Lake, NY 12019 (Required)

Work Location: In person

Quick Apply

Refine Your Search

liaison jobs in troy, ny

Customer Service Representative

Community Liaison

Grant Coordinator, Pre-Award - 2 Positions Available

Project Manager - EIC - Harriman Campus Office Albany

Resident Care Director

Training Event Planner (R26-34)

Event Coordinator/Event Liaison

Chronic Practice Liaison

Delivery Station Customer Service Associate, Delivery Station Liaison

Chronic Practice Liaison

HOMELESS SUPPORT COORDINATOR

Administrative Liaison

Clinician Liaison

Benefits Coordinator

Training Program Coordinator (R26-36)

Clinical Training Specialist (Clinical Science Liaison – CSL) Albany/Rochester, NY

FOIA Analyst

State Relations Disaster Liaison

Manager Client Service - NY

Admissions Assistant

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