The Litigation AR Specialist is responsible for managing outstanding provider accounts receivables that are in pre-litigation, active litigation, and post-settlement collection efforts for Auto (No-Fault/PIP) and Workers' Compensation claims. This position works closely with attorneys, insurance carriers, and internal departments to maximize reimbursement, ensure timely legal action, and maintain accurate account status throughout the litigation lifecycle.
The ideal candidate is highly organized, detail-oriented, and experienced in medical billing, litigation support, and accounts receivable management.
Essential Duties & Responsibilities
Litigation Account Management
- Manage assigned litigation accounts from pre-suit through settlement and post-settlement collection
- Analyze account status and determine appropriate collection or legal follow-up
- Monitor timely filing deadlines and coordinate with attorneys to ensure lawsuits are filed when appropriate
- Review accounts to determine when provider litigation should be initiated
- Obtain and document current case status from attorneys
- Ensure attorneys have the most current billing, statements, and supporting documentation
- Maintain accurate fee schedule calculations and reimbursement estimates
- Review settlement offers and communicate settlement details
- Post settlement payments and reconcile account balances
- Track outstanding settlements and follow up on delayed payments
Attorney & Client Communication
- Serve as the primary point of contact for attorney phone calls and email correspondence
- Respond promptly to legal inquiries and requests for documentation
- Provide updated billing, statements, HCFA-1500 forms, liens, and account information as requested
- Maintain professional relationships with all law firms
- Coordinate with internal departments regarding litigation strategy and account resolution
Reporting & Account Monitoring
- Maintain and work litigation AR reports according to established schedules
- Track aging accounts and ensure appropriate follow-up intervals are maintained
- Document account activity accurately within the billing system
Daily Workflow Expectations
- Process attorney and internal email correspondence throughout the day with a goal of maintaining no emails older than 48 hours
- Review settlement activity and post payments daily
- Complete assigned recurring litigation reports
- Prioritize work based on urgency, legal deadlines, and aging accounts
- Assist team members during high-volume periods to ensure timely responses to attorney requests
Required Qualifications
- High school diploma or equivalent (Associate's degree preferred)
- Minimum of 2 years of experience in medical billing, accounts receivable, or litigation collections
- Experience with Auto (No-Fault/PIP), Workers' Compensation, or litigation-related medical accounts
- Strong understanding of medical billing, insurance reimbursement, fee schedules, and collections
- Experience communicating with attorneys, insurance carriers, TPAs, and employer-based claims
- Proficiency in Microsoft Office (Excel, Outlook, Word) and medical billing software
- Excellent organizational, analytical, and problem-solving skills
- Strong written and verbal communication abilities
- Ability to prioritize multiple deadlines in a fast-paced environment
Preferred Qualifications
- Experience working with litigation attorneys and legal case management
- Knowledge of Workers' Compensation& No Fault billing regulations and fee schedules
- Experience reviewing settlements and posting legal recoveries
- Familiarity with state-specific Workers' Compensation and Auto No-Fault systems
- Experience interpreting EOBs, EORs, liens, and reimbursement methodologies
Core Competencies
- Exceptional attention to detail
- Strong analytical and critical thinking skills
- Excellent time management and organizational abilities
- Persistence and effective follow-up skills
- Professional communication and customer service
- Ability to work independently and collaboratively
- Accuracy in documentation and financial reconciliation
Work Environment
- Hybrid (Office/Remote)
- Full-time
- Monday–Friday
- 8-hour shift
- No weekends
Medical Specialties Supported
- Orthopedics
- Pain Management
- Podiatry
- Chiropractic
- Physical Therapy
- Sports Medicine
Pay: $18.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: Hybrid remote in Troy, MI 48083
