Top 284 Customer experience analyst Jobs in Troy Mi

Customer Experience Analyst I
United States Steel Corporation —Troy, MI
- Oracle
- Computer literacy
- Mid-level
Senior FX Ops Payment Analyst
Mphasis Limited —Troy, MI
- $28 - $32 an hour
- Overtime
- Mid-level
- Office
- Finance
- Paid parental leave
- Health savings account
Quick Apply
Senior Payment Analyst - Wire Operation
Mphasis Limited —Troy, MI
- $25 - $30 an hour
- Overtime
- Mid-level
- Office
- High school diploma or GED
- Paid parental leave
- Health savings account
Quick Apply
Netsuite System Administrator - Financial Data Analyst
Futuramic Tool & Engineering —Warren, MI
- Overtime
- Computer literacy
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
11d
Supply Chain Analyst
The Chemico Group —Southfield, MI
- Computer literacy
- Research
- Mid-level
Quick Apply
Warranty Prior Approval Analyst
Advantage Technical —Allen Park, MI
- Up to $25 an hour
- Temporary
- ASE Certification
- Research
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
2d
Procurement/Inventory Analyst
US Tool Group —Dearborn, MI
- Microsoft Excel
- ERP systems
- Mid-level
- Paid holidays
- Dental insurance
Land Analyst
Robertson Brothers Homes —Bloomfield Hills, MI
- $70,000 - $80,000 a year
- Full-time
- Finance
- Analysis skills
- Bachelor's degree
- Health insurance
- Paid time off
Quick Apply
Engineering Tech Analyst 4
Technology Resource Group —Warren, MI
- Contract
- Office
- Residential
- Analysis skills
Quick Apply
Senior Cyber Security Analyst
RHP Properties —Farmington Hills, MI
- Azure
- 5 years
- Analysis skills
- Paid holidays
- Disability insurance
Quick Apply
Sr. Financial Analyst
UHY LLP —Rochester Hills, MI
- $100,000 - $120,000 a year
- Full-time
- 5 years
- Research
- Office
Quick Apply
Material / Inventory Analyst
Slate Auto —Troy, MI
- $85,431 - $128,146 a year
- Full-time
- Ability to walk for extended periods
- ERP systems
- Mid-level
- Disability insurance
- Health insurance
Order and Delivery Operations Analyst
Slate Auto —Troy, MI
- $85,431 - $128,146 a year
- Full-time
- Ability to walk for extended periods
- Mid-level
- 3 years
- Disability insurance
- Health insurance
Inventory Analyst
Ideal Tridon —Auburn Hills, MI
- $60,000 - $70,000 a year
- Full-time
- Bachelor of Science
- ERP systems
- Mid-level
Technical Support Analyst
BUTZEL LONG —Troy, MI
- Mid-level
- Office
- Windows
Sourcing Analyst
Cummins Inc. —Troy, MI
- $58,400 - $87,600 a year
- Full-time
- Bachelor of Science
- Mid-level
- Office
7d
Customer Care Reporting & Analytics Analyst
Stellantis —Auburn Hills, MI
- Mid-level
- Office
Market Intelligence Analyst
Stellantis —Auburn Hills, MI
- Mid-level
- Analysis skills
- Bachelor's degree
Check Fraud Detection Analyst
Flagstar Bank —Troy, MI
- $19.34 - $31.22 an hour
- Full-time
- Mid-level
- Office
- 3 years
- Disability insurance
- Health insurance
Purchasing Analyst
Valeo —Auburn Hills, MI
- Full-time
- Office
- Finance
- Bachelor's degree

I want to receive the latest job alert for customer experience analyst in troy mi

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience analyst jobs near troy mi

Customer Experience Analyst I

United States Steel Corporation -
Troy, MI

Apply Now

Job Details

Qualifications

Computer operation
Customer communication
Computer literacy
Spreadsheets
Productivity software
Cross-functional communication

Full Job Description

The Customer Experience Analyst is exposed to various aspects of U.S. Steel’s overall business and will manage a specific group of customer accounts to achieve major business objectives. The interaction with the customer and multiple cross functional groups within the Corporation will provide a well-rounded basic knowledge of the order-to-cash process from beginning to end. This is a remote commuter position, and you will have the ability to work remote while also being able to commute to our Automotive Center in Troy, MI for training, development, and collaboration, as needed. In addition, up to 25% travel can be expected.

Responsibilities:

Manages orders through the Oracle EBS order entry system while ensuring order specifications, sizes, pricing, and any other production or shipment information is compared to and validated against the customer purchase orders.
Maintains customer forecasts and is measured on accuracy
Communicates regularly with customers, producing facilities, technical personnel, and Marketing on various issues including order entry, production, pricing, etc.
Follows the production of orders to ensure on-time delivery to the customer.
Releases material and ensures delivery based on requirements from the customer.
Manages inventories, and specifically aged inventories, as well as shipments to meet customer supply requirements.
Collaborates with the Regional Sales Manager to maintain favorable customer relationships and obtain specific market information for business forecasting.
Performs root cause analysis for inventory variance to ensure all exception issues are being addressed with corrective action.
Participates in projects to deliver initiatives with a focus on efficiency improvements.
Provides outstanding service experience for the customer.

Requirements:

Bachelor’s degree in business administration, communications, supply chain management, or a closely related field OR an equivalent combination of education and experience
A minimum of two years of related experience in customer experience or closely related function
Excellent communications and interpersonal skills
Excellent planning and organization skills
Excellent attention to detail while working in a fast-paced environment
Proficient in Microsoft Office, particularly Excel
Able to adapt to and master web-based support applications
Demonstrated ability to work collaboratively in a matrix environment
Related experience in steel, metals, or closely related industry preferred

Preferred Skills:

Ability to use problem solving techniques to identify and enhance customer value drivers
Demonstrates effective project management skills and the ability to manage multiple tasks
Identifies and develops opportunities for projects across multiple supply chain disciplines.
Work Environment/Physical Requirements:
Commuter remote structure.
Ability to travel 25% of the time.
Capability to constantly operate a computer.
Must be able to remain stationary 50% of the time.

Apply Now

Refine Your Search

customer experience analyst jobs in troy mi

Customer Experience Analyst I

Senior FX Ops Payment Analyst

Senior Payment Analyst - Wire Operation

Netsuite System Administrator - Financial Data Analyst

Supply Chain Analyst

Warranty Prior Approval Analyst

Procurement/Inventory Analyst

Land Analyst

Engineering Tech Analyst 4

Senior Cyber Security Analyst

Sr. Financial Analyst

Material / Inventory Analyst

Order and Delivery Operations Analyst

Inventory Analyst

Technical Support Analyst

Sourcing Analyst

Customer Care Reporting & Analytics Analyst

Market Intelligence Analyst

Check Fraud Detection Analyst

Purchasing Analyst

I want to receive the latest job alert for customer experience analyst in troy mi

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected