Top 56 Help desk specialist Jobs in Troy Mi

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Information Technology Support Specialist
Lit Financial —Troy, MI
- From $60,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Customer service
- Paid holidays
- Dental insurance
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14d
IT Specialist
Energy Sciences —Berkley, MI
- $34.62 - $43.27 an hour
- Part-time
- Hybrid work
- Mid-level
- Office
- US work authorization
- Profit sharing
- Paid holidays
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IT Specialist/Desktop Support
Connection —Detroit, MI
- $39 an hour
- Full-time
- Microsoft Outlook
- HIPAA
- Mid-level
5d
Senior Specialist, Help Desk Support
Raymond James Financial, Inc. —Southfield, MI
- Full-time
- Hybrid work
- Mid-level
- High school diploma or GED
- Travel
- Paid holidays
- Health insurance
IT Support Specialist
Oakland University —Rochester, MI
- $66,512 a year
- Full-time
- Classroom
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
14d
Tech Support Specialist: Fast Growth, Real Impact, A-Players Only (Remote)
EZ-AD TV —Troy, MI
- Remote
- Mid-level
- Databases
- Product management
- Flexible schedule
3d
IT Support Specialist (Help Desk)
Weldaloy Specialty Forgings —Warren, MI
- $20 - $22 an hour
- Weekends as needed
- Microsoft Outlook
- ERP systems
- Mid-level
- Work from home
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Desktop Support Specialist
Oakland Community College —Royal Oak, MI
- Full-time
- Research
- Mid-level
- Windows
- Health savings account
- Health insurance
8d
Software Support Specialist
Tyler Technologies —Troy, MI
- $55,000 - $65,000 a year
- Hybrid work
- Mid-level
- Windows
- 3 years
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IT Support Specialist - Contract - Troy, MI - Onsite
INFO ORIGIN INC —Pontiac, MI
- $40 - $50 an hour
- Contract
- Mid-level
- Windows
- SharePoint
Quick Apply
5d
IT Support Specialist/Asset Management
Oakland University —Rochester, MI
- $25 an hour
- Temporary
- Mid-level
- University
- 1 year
Site IT Support Specialist
PPG —Troy, MI
- Full-time
- Computer science
- Computer Science
- English
Quick Apply
IT Specialist
AirBoss of America Corp. —Auburn Hills, MI
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Customer Care Specialist (Full-Time)
Lucid Motors —Southfield, MI
- $21 - $25 an hour
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Disability insurance
7d
Information Technology Specialist
VETERINARY UNITED —Clinton Township, MI
- Weekends as needed
- Computer literacy
- Windows
- Data entry
Quick Apply
IT Specialist
Avancez Assembly —Auburn Hills, MI
- Full-time
- Customer service
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
System Support Specialist II
Toshiba America Business Solutions, Inc. —Oak Park, MI
- $21 - $24 an hour
- Mid-level
- Windows
- 3 years
- Paid holidays
- Health insurance
Quick Apply
IT Fulfillment Specialist
TridentCare —Southfield, MI
- Mid-level
- Windows
- Associate's degree
IT Support Specialist L2
Milestone Technologies, Inc. —Detroit, MI
- Weekends as needed
- Mid-level
- Office
- Windows
IT Support Specialist
Beckman Coulter Diagnostics —Southfield, MI
- Full-time
- Bachelor of Science
- Mid-level
- Office
- Paid time off

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help desk specialist jobs near troy mi

Information Technology Support Specialist

Lit Financial
Troy, MI

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Job Details

Full-time
From $60,000 a year
14 days ago

Benefits

Paid holidays
Dental insurance
401(k)
Paid time off
Vision insurance
Opportunities for advancement

Qualifications

SSO
Cloud identity and access management (IAM)
Mobile device support
Wireless network configuration
Remote access management
Azure AD
MFA
Access control management
Desktop administration
Automation tools
PowerShell

Full Job Description

LitFinancial is on a mission to be the most client focused mortgage company in the industry. As of 2026, LitFinancial has earned a perfect 5-star review with the Better Business Bureau and a 4.9 rating with over a thousand reviews from Google by delivering a world class experience. LitFinancial is a dynamic organization built with go-getters who are passionate, hardworking and honest, which fuels an incredible environment.

Position Summary

Lit Financial is seeking a self-directed IT Support & Security Specialist to keep our people productive and our Windows fleet secure, patched, and compliant. This role owns Windows endpoints, Microsoft 365, and networking. Our engineering team handles application infrastructure on AWS, so this isn’t a cloud or DevOps role. It’s a hands-on individual-contributor role — you’ll take full ownership of the systems and tasks in your scope, but you won’t manage people. You’ll take direction from technology leadership on architecture and policy, and we’ll rely on you to bring feedback and recommendations on how we implement IT and security.

The IT Support Specialist plays a key role in onboarding new employees by provisioning laptops, configuring user accounts, and ensuring all technology is ready for a seamless first-day experience. This position also helps maintain secure, compliant, and efficient technology operations across the organization.

Essential Duties & Responsibilities

Manage the Windows laptop fleet in Microsoft Intune — enrollment, compliance policies, app deployment, patch/update compliance, BitLocker encryption, and remote wipe.
Monitor and triage endpoint security alerts (Microsoft Defender / EDR), maintain security baselines, and respond to phishing reports.
Administer Microsoft 365 and Entra ID — users, groups, licensing, MFA, and SaaS access via single sign-on; operate Conditional Access and device-compliance policies under direction.
Own onboarding and offboarding end to end — provision and deprovision accounts, licenses, and devices; ship and configure laptops for remote hires.
Provide Tier 1 support — hardware, software, printer, network, connectivity, and password/account issues.
Administer the Ubiquiti/UniFi office network (Wi-Fi, VLANs, guest access) and keep office IT running.
Maintain asset inventory and documentation and promote cybersecurity awareness across the team.

Qualifications

3+ years in IT support, help desk, or systems administration.
Hands-on Microsoft 365 and Entra ID administration — users, groups, licensing, MFA, and SSO — including Conditional Access and Zero Trust concepts.
Windows endpoint management with Microsoft Intune (or comparable MDM) and device deployment.
Solid networking fundamentals (TCP/IP, DNS, DHCP, VPNs, wireless) and hands-on Ubiquiti/UniFi administration.
Scripting and automation with PowerShell.
Experience supporting remote/hybrid users and with endpoint protection / EDR tooling.
Strong troubleshooting, clear communication, and the ability to work independently in a fast-paced environment.
Degree in IT, Computer Science, or equivalent experience (preferred).

Skills & Competencies

Technical troubleshooting
Microsoft 365 administration
Device deployment and lifecycle management
Endpoint security
Network monitoring
Customer service
Time management
Documentation
Problem-solving
Collaboration and communication

Work Environment

Remote, hybrid, or onsite in our Troy, Michigan office.
Standard business hours with occasional after-hours support for system maintenance or critical issues.

What We Offer:

Competitive salary plus performance bonuses
Health, dental, and vision insurance
401(k)
Paid time off and holidays
Supportive and collaborative team environment
Opportunities for career advancement

Compensation: Starting at $60,000 annually, based on experience and qualifications.

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Refine Your Search

help desk specialist jobs in troy mi

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