Top 54 Helpdesk technician Jobs in Troy Mi

IT Help Desk Technician
PRIORITY WASTE RESOURCES LLC —Clinton Township, MI
- Microsoft Outlook
- Office
- Windows
Quick Apply
Entry Level MSP Technician (Help Desk)
Grid4 Communications —Troy, MI
- $40,000 - $57,850 a year
- Full-time
- Computer Science
- Windows
- Associate's degree
- Paid jury duty
- Paid holidays
Quick Apply
IT Level 1 Support Technician
MobileIT LLC —Huntington Woods, MI
- $40,000 - $50,000 an hour
- Full-time
- Hybrid work
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
14d
ONSITE IT SUPPORT TECHNICIAN
QUANTUM SERVICES GROUP LLC —Auburn Hills, MI
- $50,000 - $55,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Service Desk Technician Level 2
Auxiom LLC —Rochester, MI
- $55,000 - $70,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Help Desk Support Technician (Edustaff)
Utica Community School District —Sterling Heights, MI
- $17.25 an hour
- Weekends as needed
- English
- Mid-level
- Office
Service Desk Technician
Detroit IT —Birmingham, MI
- Full-time
- Google Workspace
- Mid-level
- Windows
Quick Apply
IT Support Technician (Southfield, MI | 23.00/hr)
Playtech —Southfield, MI
- $23 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- Windows
- Health savings account
- Health insurance
Quick Apply
2d
Network Technician I
Grid4 Communications —Troy, MI
- $40,000 - $55,000 a year
- Full-time
- Analysis skills
- 1 year
- Associate's degree
- Paid jury duty
- Paid holidays
Quick Apply
Help Desk Analyst
Motor City Electric —Detroit, MI
- Microsoft Outlook
- Construction site
- Mid-level
Jr. Service Desk Technician
Detroit IT —Birmingham, MI
- Full-time
- Windows
- Communication skills
- Entry level
Quick Apply
Printer Hardware Helpdesk Technician - Southfield MI
Applied Innovation —Southfield, MI
- Full-time
- Mid-level
- High school diploma or GED
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
14d
IT Support Specialist L2
Milestone Technologies, Inc. —Detroit, MI
- Weekends as needed
- Mid-level
- Office
- Windows
Service Delivery Coordinator/Dispatch (Non Technical Role)
TAZ Networks —Clinton Township, MI
- Email
- Hybrid work
- Mid-level
- Office
- Leadership
- Work from home
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Allen Park, MI
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Dearborn, MI
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
IT Help Desk Technician
GENERAL RV CENTER —Wixom, MI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
1d
MAINTENANCE TECHNICIAN
Merlin Entertainments —Auburn Hills, MI
- $18.50 an hour
- Full-time
- Cleaning
- Warehouse experience
- Entry level
- Dental insurance
- Tuition reimbursement
Maintenance Technician
REVERE PLASTICS SYSTEMS —Fraser, MI
- $75,000 a year
- Overtime
- Mid-level
- Forklift
- 3 years
- Health savings account
- Paid holidays
Quick Apply
Field Service Technician
Galco Industrial Electronics —Madison Heights, MI
- Full-time
- Mid-level
- Trade school
- Associate's degree
2d

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helpdesk technician jobs near troy mi

IT Help Desk Technician

PRIORITY WASTE RESOURCES LLC -
Clinton Township, MI

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Job Details

Qualifications

High school diploma or GED
Driver's License

Full Job Description

Company Summary

Priority, headquartered in Clinton Township, MI, is a pioneering technology company transforming the logistics industry with our innovative solutions & commitment to exceptional customer service. We are seeking Team Players who excel in a collaborative environment, embrace change, & understand the impact their quality of work has on others. Our company has experienced rapid growth since its founding in 2018. This growth has allowed us to continually expand our workforce. Priority operates out of several facilities across 3 states. Priority maintains a diversified business model providing service to both municipal solid-waste, construction & demolition customers. Our biggest priority is providing outstanding customer service & revolutionizing the industry through the use of the latest technology.

Job Purpose

Priority Waste is seeking a reliable, customer-focused Help Desk Technician I to provide first-line technical support to our employees across our Detroit-area operations. This is an on-site, entry-level role ideal for someone who enjoys solving everyday technology problems, communicating clearly, and delivering great service. You'll work alongside our senior IT staff in a Microsoft 365 / Windows environment and grow your skills supporting a busy, multi-site workforce.

Duties and Responsibilities

Serve as the first point of contact for support requests via the ticketing system, email, and phone.
Triage, diagnose, and resolve common hardware, software, and connectivity issues.
Image, configure, and deploy desktops, laptops, and peripherals.
Perform user-account tasks under guidance — password resets, account setup/removal, group membership (Microsoft 365 / Entra ID and Active Directory).
Assist with new-hire onboarding and offboarding setup.
Document all requests, steps, and resolutions thoroughly in the ticketing system.
Escalate issues beyond Tier 1 scope to senior technical staff.
Provide clear, patient guidance and basic training to non-technical users.

The successful candidate profile includes

High school diploma or equivalent; associate degree or IT certification a plus.
0–2 years in a help desk, customer service, or technical support role — or equivalent hands-on experience.
Working familiarity with Windows 10/11 and Microsoft 365 (Outlook, Teams, OneDrive).
Basic understanding of networking concepts (IP, DNS, Wi-Fi, VPN).
Strong problem-solving and communication skills, with patience and a customer-service mindset.
Ability to work independently and as part of a team, and to follow tickets through to resolution.
Able to lift and move equipment up to ~50 lbs and perform desk-side support. Valid driver's license required [if travel between sites is expected].

Preferred Qualifications

Certifications such as CompTIA A+, Network+, or Google IT Support.
Exposure to ticketing systems and remote support / RMM tools (e.g., NinjaOne).
Familiarity with Active Directory / Entra ID user administration.
Experience supporting a multi-site or field-based workforce.

At Priority Waste, there are fundamental qualities that we look for in all our employees

People who excel in a collaborative environment (team players)
A willingness to do whatever the situation calls for
An excitement to be part of a growing organization
A genuine understanding that the quality of your work has a direct impact on the company’s success

Quick Apply

Refine Your Search

helpdesk technician jobs in troy mi

IT Help Desk Technician

Entry Level MSP Technician (Help Desk)

IT Level 1 Support Technician

ONSITE IT SUPPORT TECHNICIAN

Service Desk Technician Level 2

Help Desk Support Technician (Edustaff)

Service Desk Technician

IT Support Technician (Southfield, MI | 23.00/hr)

Network Technician I

Help Desk Analyst

Jr. Service Desk Technician

Printer Hardware Helpdesk Technician - Southfield MI

IT Support Specialist L2

Service Delivery Coordinator/Dispatch (Non Technical Role)

Now Hiring IT and Telecom Field Technicians

Now Hiring IT and Telecom Field Technicians

IT Help Desk Technician

MAINTENANCE TECHNICIAN

Maintenance Technician

Field Service Technician

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