Top 156 It support specialist Jobs in Troy Mi

Diagnostic Support Specialist
Technology Resource Group —Auburn Hills, MI
- Contract
- Microsoft Excel
- Microsoft Outlook
- 5 years
Quick Apply
4d
Virtual Automotive Diagnostic Software Support Specialist
HCL Technologies —Farmington Hills, MI
- $20 an hour
- Email
- Writing skills
- Mid-level
- Office
- Health savings account
- AD&D insurance
Quick Apply
12d
IT Support Technician
Detroit Defense —Troy, MI
- $54,000 - $62,000 a year
- Full-time
- Mid-level
- Windows
- Military encouraged
- Health savings account
- AD&D insurance
Quick Apply
12d
IT Support Technician
WOW! —Madison Heights, MI
- $45,000 - $55,000 a year
- Weekends as needed
- Computer science
- Computer Science
- Computer literacy
- Paid holidays
- Health insurance
12d
Technical Support Specialist
Bizflex IT LLC —Troy, MI
- $22 - $27 an hour
- Full-time
- Windows
- Communication skills
- Editing
- Health insurance
- Dental insurance
Quick Apply
ONSITE IT SUPPORT TECHNICIAN
QUANTUM SERVICES GROUP LLC —Auburn Hills, MI
- $50,000 - $55,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
9d
IT Specialist
Energy Sciences —Berkley, MI
- $34.62 - $43.27 an hour
- Part-time
- Hybrid work
- Mid-level
- Office
- Profit sharing
- Paid holidays
Quick Apply
IT Help Desk Technician
PRIORITY WASTE RESOURCES LLC —Clinton Township, MI
- Microsoft Outlook
- Office
- Windows
Quick Apply
IT Helpdesk Specialist (Contract)
LG Energy Solution Michigan, Inc. —Troy, MI
- Contract
- Writing skills
- Mid-level
- High school diploma or GED
Quick Apply
Site IT Support Specialist
PPG —Troy, MI
- Full-time
- Computer science
- Computer Science
- English
Quick Apply
5d
Help Desk Technician
Mercantile Bank —Troy, MI
- Full-time
- Office
- Windows
- Travel
- Health savings account
- Employee stock purchase plan
Quick Apply
IT Service Desk Coordinator (Troy, MI)
BeneSys, Inc. —Troy, MI
- $22 - $24 an hour
- Full-time
- Computer literacy
- Office
- Ability to lift 50 pounds
- AD&D insurance
- Paid holidays
Quick Apply
11d
IT Systems Analyst
Mersino Dewatering Inc —Auburn Hills, MI
- $75,000 - $95,000 a year
- Full-time
- Azure
- Research
- Mid-level
Quick Apply
Desktop Support Engineer
AspiringIT —Troy, MI
- $22 - $27 an hour
- Full-time
- Mid-level
- US work authorization
Quick Apply
Tier 1 IT Support Specialist - Southfield MI
Applied Innovation —Southfield, MI
- Full-time
- Computer science
- Computer Science
- Office
- Paid holidays
- Disability insurance
Quick Apply
IT Analyst
Piston Automotive —Auburn Hills, MI
- Full-time
- Mid-level
- Office
- 3 years
- Health savings account
- Paid holidays
3d
IT Specialist
AirBoss of America Corp. —Auburn Hills, MI
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
IT Support Technician
Metro Vein Centers —West Bloomfield Township, MI
- $55,000 - $65,000 a year
- Full-time
- Google Workspace
- Medical office experience
- HIPAA
- Paid holidays
- Disability insurance
Quick Apply
IT Help Desk Technician
CNS Healthcare —Pontiac, MI
- $17.43 - $20.50 an hour
- On call
- HIPAA
- High school diploma or GED
- Assembly
- Paid parental leave
- Paid holidays
Quick Apply
IT Operations Specialist
Leoni —Troy, MI
- Hybrid work
- English
- Mid-level
- Bachelor's degree

I want to receive the latest job alert for it support specialist in troy mi

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support specialist jobs near troy mi

Diagnostic Support Specialist

Technology Resource Group -
Auburn Hills, MI

Quick Apply

Job Details

Contract
4 days ago

Qualifications

Software issue identification
Computer operation
EPA
Controller area network (CAN) bus
Microsoft Excel
Microsoft Outlook
Automotive diagnostic scan tool usage
Equipment repair
Computer literacy
Experience working in the automotive repair industry
Automotive electrical faults troubleshooting
Technical writing
Presentation creation
OEM
Dealership experience

Full Job Description

This position is responsible for providing diagnostic feedback support to dealerships, conducting vehicle diagnostic software validation both pre- and post-launch, and validating and releasing Pass-Thru software. Additionally, the role involves communicating with diagnostic authors to collaborate on corrective actions.

RESPONSIBILITIES

Validate/ pre/post-release diagnostic software on NAR vehicles.
Manage New vehicle launch processes - Software release testing and validation schedule
Manage test vehicle procurement processes
Manage and investigate dealership feedback and field reports regarding diagnostic software and tool concerns.
Conduct thorough root cause analysis to identify and resolve diagnostic test plan issues.
Reproduce diagnostic tool issues on vehicle or on bench and document condition, cause and correction of each issue investigated
Use internal systems to gather data for issues analysis and prioritization
Track progress of specific assigned issues using database tracking system
Coordinate with partners to develop Hotfixes to better address in-service vehicle issues
Interface with diagnostic authors in Germany, Mexico, and Brazil to track implementation of issue resolutions
Assist in any product or diagnostic tool investigations requested by internal customers
Act as technical lead while achieving timing requirements, perform tasks, and delegate tasks as required
Work with dealer partners to gather all needed information necessary to evaluate feedback requests
Maintain technical issues list with assignments delegated and closure dates defined
Inform management of all problems/roadblocks internal and external
Coordinate support for Independent Repair Facilities with internal team leader
Install Hotfixes directly into dealership diagnostic testers

REQUIREMENTS

Associates or Bachelors Degree in Automotive technology or equivalent experience
5+ years hands on diagnosis and repair
5+ years experience developing, using, validating vehicle diagnostic applications
Experience evaluating or developing vehicle drivability or electrical diagnostic procedures for dealership use - PREFERRED
Knowledge of OEM diagnostic systems, and diagnostic tool platforms
Understanding of vehicle communications protocols (CAN FD, DOIP etc.)
OEM technical familiarity and dealership experience
ASE certified or willingness to become and maintain ASE Master Certification in categories A1-A8
Expert written and verbal communication skills, i.e. ability to clearly discuss and document technical details
Basic computer knowledge. Ability to utilize Microsoft Word, Excel, Outlook and PowerPoint
Analytical and conceptual thinking - using logic and reason, creative and strategic
Communication skills - interpersonal, presentation and written
Influencing and negotiation skills
Problem solving
Diagnostic software protocol /interpretation knowledge
Diagnostic failure code analysis experience
High level of Service information knowledge
Knowledge of vehicle diagnostic processes
Knowledge of EPA related Pass-thru diagnostic processes and diagnostic equipment
Individual sub-system theory and operation (electrical, engine, suspension, brakes, etc.).
OEM technical familiarity and dealership experience.
ASE Certifications or equivalent experience
German language skills - PREFERRED

IND1

Quick Apply

Refine Your Search

it support specialist jobs in troy mi

Diagnostic Support Specialist

Virtual Automotive Diagnostic Software Support Specialist

IT Support Technician

IT Support Technician

Technical Support Specialist

ONSITE IT SUPPORT TECHNICIAN

IT Specialist

IT Help Desk Technician

IT Helpdesk Specialist (Contract)

Site IT Support Specialist

Help Desk Technician

IT Service Desk Coordinator (Troy, MI)

IT Systems Analyst

Desktop Support Engineer

Tier 1 IT Support Specialist - Southfield MI

IT Analyst

IT Specialist

IT Support Technician

IT Help Desk Technician

IT Operations Specialist

I want to receive the latest job alert for it support specialist in troy mi

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected