Top 99 Training specialist Jobs in Troy Mi

Patient Access Training Specialist - Full-Time - Days
Henry Ford Health —Troy, MI
- Full-time
- Classroom
- Customer service
- Research
- Health insurance
- Dental insurance
Training Coordinator
Adient —Warren, MI
- Full-time
- Microsoft Excel
- Mid-level
- 1 year
Training and Development Specialist
Piston Automotive —Auburn Hills, MI
- Full-time
- Basic math
- Mid-level
- 3 years
- Health savings account
- Paid holidays
Director of Training & Development
Alliance Mobile Inc —Troy, MI
- $75,000 - $85,000 a year
- Databases
- Mentoring
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Program Manager/Training Lead
Contact Government Services, LLC —Detroit, MI
- $180,000 - $200,000 a year
- Full-time
- 5 years
- Mid-level
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Senior Training & Development Specialist
Toyoda Gosei North America Corporation —Troy, MI
- Hybrid work
- Office
- Analysis skills
- Bachelor's degree
Quick Apply
Training Specialist - Full Time
Genisys Credit Union —Auburn Hills, MI
- 8 hour shift
- Basic math
- Mid-level
- Office
- Paid holidays
- Disability insurance
Training and Development Manager
Lee Contracting, Inc —Pontiac, MI
- Bilingual
- Mid-level
- 3 years
- Paid training
- Health savings account
Quick Apply
6d
INSTRUCTIONAL DESIGNERS
GRACE DESIGN AND CONSULTING —Fraser, MI
- Classroom experience
- IT
- 1 year
Training Coordinator
Venues —Detroit, MI
- $30 - $35 an hour
- Full-time
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Instructional Designer
EPIC Health System LLC —Southfield, MI
- Full-time
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
5d
Crisis Training Specialist
DETROIT WAYNE Integrated HEALTH Network —Detroit, MI
- Full-time
- Classroom
- Nursing
- BLS Certification
Quick Apply
5d
Training & Development Specialist
AAA Life Insurance Company —Livonia, MI
- Full-time
- 3 years
- Continuous improvement
- Senior level
- Life insurance
Training & Operations Support Specialist
FRIEDMAN MANAGEMENT COMPANY —Farmington Hills, MI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick Apply
9d
Senior Instructional Designer
Oakland University —Rochester, MI
- $75,393 a year
- Full-time
- Mid-level
- 3 years
- Master's degree
- Health insurance
- Dental insurance
12d
Learning & Development Trainer
AD Mortgage —Troy, MI
- Full-time
- Mid-level
- Office
- Microsoft Office
- Paid training
- Health insurance
Quick Apply
SIS Training and Development Specialist
Stellantis —Auburn Hills, MI
- Classroom
- Mid-level
Engagement Specialist
Stellantis —Auburn Hills, MI
- Mid-level
- Office
- Continuous improvement
9d
Multifamily Training Specialist
FRIEDMAN MANAGEMENT COMPANY —Farmington Hills, MI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- 401(k)
Quick Apply
Trainer
SpotOn —Royal Oak, MI
- $59,000 - $75,000 a year
- Full-time
- Hybrid work
- Mid-level
- Analysis skills
- Education
- Paid holidays
- Health insurance
Quick Apply
3d

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Patient Access Training Specialist - Full-Time - Days

Henry Ford Health -
Troy, MI

Apply Now

Job Details

Full-time

Benefits

Health insurance
Dental insurance
Tuition reimbursement

Qualifications

Customer service
Coaching
Research
High school diploma or GED

Full Job Description

Department: Patient Access Training

Schedule: 40 Hours/Week

Shift: Day Shift 9:00 AM – 5:30 PM

General Summary:

Work collaboratively with department leadership to identify training needs and develop comprehensive training programs for new and existing employees. This role is responsible for designing, developing, coordinating, and facilitating training curriculum and instructional materials for the Customer Service/CBO Insurance Recovery Department.

The Training Specialist partners with Customer Service and Insurance Recovery leadership, serving as Subject Matter Experts (SMEs), to ensure training materials and procedures remain accurate, effective, and aligned with operational goals. This position also evaluates training effectiveness, supports continuous improvement initiatives, and helps foster employee development through engaging and impactful learning experiences.

Principal Duties and Responsibilities:

Plan, organize, facilitate, and evaluate New Hire Training programs; monitor and assess employee progress throughout training.
Develop and deliver training classes on specialized and general topics related to job-specific curriculum, systems navigation, and customer service improvement initiatives.
Prepare training environments and materials, including classroom setup, equipment checks, system access validation, ordering supplies, and assembling instructional materials.
Collaborate with department leadership to identify training needs and implement effective learning solutions.
Analyze and evaluate training programs to ensure they meet organizational and departmental objectives while incorporating current and emerging training trends.
Establish and support departmental Super Users by conducting Train-the-Trainer sessions and providing ongoing guidance to Subject Matter Experts (SMEs).
Develop and distribute job aids, educational resources, and staff development materials to support ongoing learning and performance improvement.
Participate in continuous improvement initiatives, departmental meetings, and quality assurance activities.
Collaborate with departments and divisions across the organization to ensure consistent interpretation and application of policies and procedures.
Partner with cross-functional teams to identify service gaps or training opportunities and develop programs to address organizational needs.
Perform additional duties as assigned.

Education/Experience Required:

High School Diploma
Bachelor’s Degree in Education, Business Administration, or related field preferred.
Five (5) years of experience in the training field
One (1) year of curriculum development
Two (2) years of experience in a customer service environment with demonstrated leadership responsibilities
Prior experience in healthcare revenue cycle position preferred
EPIC experience preferred
Excellent documentation skills
Excellent verbal and written communication skills
Self-directed and self-motivated
Strong interpersonal skills and discretion
Organizational and time management skills
Problem solving and decision-making ability
Demonstrated ability to research, analyze, design, plan, organize, coordinate, implement, and perform necessary follow-up as related to documentation and support materials
Coaching and counseling
Organization and planning
Leadership and management
Quality improvement

Additional Information

Organization: Corporate Services
Department: Patient Access Training
Shift: Day Job
Union Code: Not Applicable

Additional Details

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.

Overview

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers.

Benefits

The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.

Equal Employment Opportunity/Affirmative Action Employer

Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is

committed to the hiring, advancement and fair treatment of all individuals without regard to

race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

weight, marital status, family status, gender identity, sexual orientation, and genetic information,

or any other protected status in accordance with applicable federal and state laws.

Apply Now

Refine Your Search

training specialist jobs in troy mi

Patient Access Training Specialist - Full-Time - Days

Training Coordinator

Training and Development Specialist

Director of Training & Development

Program Manager/Training Lead

Senior Training & Development Specialist

Training Specialist - Full Time

Training and Development Manager

INSTRUCTIONAL DESIGNERS

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Crisis Training Specialist

Training & Development Specialist

Training & Operations Support Specialist

Senior Instructional Designer

Learning & Development Trainer

SIS Training and Development Specialist

Engagement Specialist

Multifamily Training Specialist

Trainer

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