Top 40 Community liaison Jobs in Troy Ny

Patient Referral Liaison
Albany Medical Center —Albany, NY
- $46,947 - $65,726 a year
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
Community Liaison - Prevention Education and Community Engagement Program - Per Diem
St. Peter's Health Partners —Troy, NY
- $22.25 - $29.35 an hour
- Part-time
- Hospital
- Public speaking
- Mid-level
Housing Liaison DV
Unity House of Troy —Troy, NY
- $19.77 - $20.84 an hour
- Weekends as needed
- Bilingual
- Mid-level
- 3 years
- Mileage reimbursement
- Health savings account
Quick Apply
Pharmacy Liaison - Pharmacy Technician - Latham, NY
Shields Health Solutions —Albany, NY
- $62,353.20 - $64,000.00 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Hospital
Quick Apply
HIV/AIDS Social Determinants Of Health Liaison
Unity House of Troy —Troy, NY
- $20.17 - $21.25 an hour
- Full-time
- Hybrid work
- Clean driving record
- High school diploma or GED
- Driver's License
- Mileage reimbursement
- Health savings account
Quick Apply
Human Trafficking Liaison
Unity House of Troy —Troy, NY
- $20.17 - $21.25 an hour
- Full-time
- Management
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
11d
Weekend Track RN Liaison IV Educator - Eddy Visiting Nurse and Rehab Association
St. Peter's Health Partners —Troy, NY
- $38.00 - $57.90 an hour
- 12 hour shift
- RN License
- Hospital
- Mid-level
Quick Apply
Lead Program Manager - Emergency Management Liaison
National Grid —Albany, NY
- $125,000 - $177,000 a year
- Hybrid work
- Clean driving record
- 5 years
- Office
- Opportunities for advancement
14d
Program Liaison
St. Peter's Health Partners —Albany, NY
- $19.20 - $25.58 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Marketing
3d
Municipal & Community Relations Manager
Avangrid —Clifton Park, NY
- $120,000 - $132,500 a year
- Customer service
- Public speaking
- Office
- Dental insurance
- Tuition reimbursement
Community Relations Liaison - Youth Vaping Prevention
St. Peter's Health Partners —Troy, NY
- $25.85 - $37.50 an hour
- Part-time
- School experience
- Public speaking
- Mid-level
1d
Event Coordinator/Event Liaison
State of New York - Senate, NYS —Albany, NY
- $45,000 - $55,000 a year
- Email
- Background check
- Office
- High school diploma or GED
- Wellness program
- Health insurance
Delivery Station Customer Service Associate, Delivery Station Liaison
Amazon.com Services LLC —Cohoes, NY
- $18.65 - $25.96 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Merchandising
- Employee assistance program
- 401(k) matching
Parent Liaison
Schenectady City School District —Schenectady, NY
- $18.36 - $20.34 an hour
- Bilingual
- High school diploma or GED
- Communication skills
Administrative Liaison
St. Peter's Health Partners —Troy, NY
- $20.20 - $26.50 an hour
- Full-time
- Hospital
- 5 years
- Word processing
Provider Relations Specialist - Community Services Eddy VNRA - PT Days
St. Peter's Health Partners —Troy, NY
- $27.50 - $36.85 an hour
- Part-time
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
Community Health Worker
GOD S LOVE WE DELIVER —Albany, NY
- $24 - $28 an hour
- Remote
- Spanish
- Microsoft Excel
- English
Quick Apply
Customer Relations Liaison
Apria Healthcare LLC —Albany, NY
- $24 - $27 an hour
- Full-time
- Microsoft Word
- Computer literacy
- Basic math
- Paid parental leave
- Disability insurance
Quick Apply
3d
Administrative Liaison - Albany Memorial Hospital - Outpatient Wound Care - FT Days
St. Peter's Health Partners —Albany, NY
- $20.20 - $30.30 an hour
- Full-time
- Hospital
- 5 years
- Word processing
ADMINISTRATIVE LIAISON - Cardiology Office
St. Peter's Health Partners —Albany, NY
- $20.20 - $26.50 an hour
- Full-time
- 5 years
- Word processing
- Mid-level

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community liaison jobs near troy ny

Patient Referral Liaison

Albany Medical Center -
Albany, NY

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Job Details

Full-time
$46,947 - $65,726 a year

Qualifications

Customer communication
In-person customer service
High school diploma or GED

Full Job Description

Department/Unit:

Practice Administration

Work Shift:

Day (United States of America)

Salary Range:

$46,947.00 - $65,726.00

Serves as a liaison for referring community organizations referring into Albany Med with a focus on excellent patient relations and customer service.
Facilitates patient referral appointments into and within the Albany Medical Center Health System by working with both practices (Community and Albany Med).
Maintains an awareness of services and capabilities of Albany Medical Center facilities in support of the outreach efforts of the Faculty Practice.
Assists in problem solving potential issues related to the processing of referrals, serving as a liaison for the assigned community practice.
Prioritizes referrals by their urgency and addresses them expeditiously and accurately.
Works in conjunction with community office (manager or designee) to obtain required clinical documentation.
Acts as a service ambassador, confidently and professionally representing Albany Medical Center Health System when communicating with all parties, including providers, patients, clinical care team, front desk staff, and insurance companies.
The liaison will be responsible for managing patient referrals and prior authorizations, including tracking, coordination, and communication.
Will be responsible for providing updates to external providers on closing the loop.
Registers referred patients, updates insurance information, schedules visits, and other duties as assigned to coordinate referred patient appointment scheduling.
Utilizes the electronic medical record to maintain and update patient records, insurance information, and appointment schedule.
Interacts with external providers/practices
Requires strict adherence to Albany Medical Center Confidentiality policy and HIPPA regulations.
Knowledgeable of state and government agencies' policies to provide proper consents for patients who are wards of the state; work with facilities to obtain proper consents from patient proxies.
Knowledgeable of and adheres to payer requirements for referrals and authorization within the scope of the specialty they are assigned.

Essential Duties and Responsibilities

Maintains accurate logs of patient interactions, outreach activities, and appointment data.
Ensures an optimal patient experience.
Responsible for updating the system with registration, scheduling, and insurance information for referral appointments.
Responsible for discussing financial obligations and explaining regulatory forms and answering any questions with the patient.
Verifies insurance (commercial, private, and government) and eligibility along with obtaining authorizations when necessary.
Works in multiple systems during patient facing interactions and telephone call receipts to complete accurate registration and to support the clinical workflow.
Understands the practice strategic plan.
Supports plans, policy and procedures, and initiatives within scope of their department’s expectations and role.
Represents AMC and supports the ideals and principles of their department, the Practice, and the Center.
Understands and promotes patient and employee safety and promptly reports issues.
Understands patient safety goals.

Qualifications

High School Diploma/G.E.D. - required
2-3 years of customer service experience; preferably in a medical field. - required
Excellent customer service skills (written and verbal) demonstrating the ability to work effectively and efficiently with a diverse population.
Ability to engage patients/customers in a calm, respectful manner, regardless of tone or attitude of patient/customer in person or via telephone.
Working knowledge of computer-based applications and strong PC/ keyboard skills.
Strong attention to detail and demonstrated ability to use sound judgment in decision making to escalate issues as needed.
High degree of concentration and information retention.
Ability to multi-task in a high patient volume unit.
Excellent organizational skills with demonstrated time management skills.
Ability to handle high workload volume with many variables, demonstrating flexibility and adaptability.
Ability to work well independently as well as within a team unit.
Previous EPIC experience preferred.

Equivalent combination of relevant education and experience may be substituted as appropriate.

Physical Demands

Standing - Occasionally
Walking - Occasionally
Sitting - Constantly
Lifting - Rarely
Carrying - Rarely
Pushing - Rarely
Pulling - Rarely
Climbing - Rarely
Balancing - Rarely
Stooping - Rarely
Kneeling - Rarely
Crouching - Rarely
Crawling - Rarely
Reaching - Rarely
Handling - Occasionally
Grasping - Occasionally
Feeling - Rarely
Talking - Constantly
Hearing - Constantly
Repetitive Motions - Frequently
Eye/Hand/Foot Coordination - Frequently

Working Conditions

Extreme cold - Rarely
Extreme heat - Rarely
Humidity - Rarely
Wet - Rarely
Noise - Occasionally
Hazards - Rarely
Temperature Change - Rarely
Atmospheric Conditions - Rarely
Vibration - Rarely

Thank you for your interest in Albany Medical Center!

Thank you for your interest in Albany Med Health System!

Albany Med Health System is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Health System policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Apply Now

Refine Your Search

community liaison jobs in troy ny

Patient Referral Liaison

Community Liaison - Prevention Education and Community Engagement Program - Per Diem

Housing Liaison DV

Pharmacy Liaison - Pharmacy Technician - Latham, NY

HIV/AIDS Social Determinants Of Health Liaison

Human Trafficking Liaison

Weekend Track RN Liaison IV Educator - Eddy Visiting Nurse and Rehab Association

Lead Program Manager - Emergency Management Liaison

Program Liaison

Municipal & Community Relations Manager

Community Relations Liaison - Youth Vaping Prevention

Event Coordinator/Event Liaison

Delivery Station Customer Service Associate, Delivery Station Liaison

Parent Liaison

Administrative Liaison

Provider Relations Specialist - Community Services Eddy VNRA - PT Days

Community Health Worker

Customer Relations Liaison

Administrative Liaison - Albany Memorial Hospital - Outpatient Wound Care - FT Days

ADMINISTRATIVE LIAISON - Cardiology Office

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