Top 145 Service manager Jobs in Troy Ny

Service Manager
John Ray and Sons —Troy, NY
- $100,000 a year
- Microsoft Excel
- Mid-level
- Driver's License
Quick Apply
Assistant Manager of Enterprise Architecture - Information Technology Services
University at Albany SUNY —Albany, NY
- $100,000 - $110,000 a year
- Weekends as needed
- Office
- Master's degree
- University
6d
Experienced HVAC Service Technician / Lead Installer
CHOICE HEATING & COOLING —Cohoes, NY
- $35 - $45 an hour
- Overtime
- Customer service
- Mid-level
- Residential
- Paid training
- Health insurance
Quick Apply
11d
Customer Service Supervisor (Hybrid - Albany)
EmblemHealth —Albany, NY
- $55,000 - $60,000 a year
- Full-time
- Microsoft Outlook
- Inventory management
- HIPAA
- Health savings account
- Health insurance
10d
Restaurant Hospitality Manager - BBQ and Casual Dining
Dinosaur Bar-B-Que —Troy, NY
- $68,000 - $72,000 a year
- Microsoft Outlook
- Casual dining restaurant
- Computer literacy
- Health savings account
- Disability insurance
Quick Apply
Relief Branch Manager - Betting and Lottery Services
Capital District Regional Off-Track Betting Corporation —Albany, NY
- $18 an hour
- Weekends as needed
- 18 years or older
- Management
- Mid-level
- Mileage reimbursement
- AD&D insurance
Quick Apply
Relief Branch Manager - Betting and Lottery Services
Capital District Regional Off-Track Betting Corporation —Schenectady, NY
- $18 an hour
- Weekends as needed
- 18 years or older
- Management
- Mid-level
- Mileage reimbursement
- AD&D insurance
Quick Apply
5d
Parts Manager
Confidential —Albany, NY
- $50,000 - $92,149 a year
- Extended hours
- Dealership
- Merchandising
- Mid-level
- Health insurance
- 401(k)
Quick Apply
13d
Survey Services Division Manager
C.T. Male Associates —Latham, NY
- $135,000 - $165,000 a year
- Full-time
- Management
- Engineering
- Driver's License
- Paid holidays
- Health insurance
3d
Dispatch Manager - Commercial Service
Horizon Bradco - A Smart Care Company —Albany, NY
- $51,000 - $77,000 a year
- Weekends as needed
- English
- Mid-level
- 1 year
- Opportunities for advancement
Quick Apply
12d
Customer Success Manager (Services)
Intuit —Albany, NY
- $126,000 - $187,500 a year
- Mid-level
- 3 years
- Presentation skills
General Manager, Service & Solutions
Kone —Albany, NY
- $152,600 - $200,235 a year
- Full-time
- 7 years
- Customer service
- Senior level
- Commuter assistance
- Health savings account
Service Manager
United Construction & Forestry, LLC —Clifton Park, NY
- $85,000 - $90,000 a year
- Weekends as needed
- Construction site
- Dealership
- Mid-level
- Paid holidays
- Health insurance
Facilities Manager (Director of Capital Services)
State of New York - Children & Family Services, Office of —Rensselaer, NY
- $115,283 - $145,682 a year
- Full-time
- Background check
- 6 years
- Administrative experience
12d
Service Manager
Stark Tech —Ballston Spa, NY
- $102,308 - $136,410 a year
- Full-time
- Management
- 3 years
- Supervising experience
- Health insurance
- Paid time off
Assistant Office Services Manager, (NY HELPS) Box PIMS-1168/14060
State of New York - Education Department, State —Albany, NY
- $66,951 - $85,138 a year
- Full-time
- Background check
- Mid-level
- Supervising experience
- Paid parental leave
- Paid holidays
Assistant Office Services Manager, (NY HELPS) Box PIMS-1146/00306
State of New York - Education Department, State —Albany, NY
- $66,951 - $85,138 a year
- Full-time
- Background check
- Mid-level
- Supervising experience
- Paid parental leave
- Paid holidays
Conference Service Manager
Hilton Albany —Albany, NY
- $70,000 - $72,000 a year
- Full-time
- Microsoft Excel
- Basic math
- English
Quick Apply
Project Manager, Service Delivery
Zones —Clifton Park, NY
- $90,000 - $110,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- 5 years
- Disability insurance
- Health insurance
Quick Apply
6d
Service Manager
Texas Roadhouse —Albany, NY
- $65,000 - $75,000 a year
- Full-time
- Sales
- Mid-level
- Team management
- Profit sharing
- Paid parental leave

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service manager jobs near troy ny

Service Manager

John Ray and Sons -
Troy, NY

Quick Apply

Job Details

$100,000 a year

Qualifications

Customer communication
Microsoft Excel
Team supervision
Operations coordination planning
Word embeddings
Team scheduling
Union relations
Driver's License
Productivity software
Workforce management
Managing business operations budgets
Operations planning
Logistics planning
Organizational budget management

Full Job Description

As the Service Manager, you will directly manage Service and Dispatch staff members. This includes but is not limited to include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Your specific duties in this role will include:

Stay abreast of industry technological developments and convey this knowledge to team members
Coordinate team member activities to ensure individual and team goals are consistently achieved; ensure team members are working up to the highest standards in all aspects of their positions; conduct regular meetings with team members to review company policy and procedures, performance, quality and safety statistics
Interface effectively with other departments
Monitor, through various reports, the skills and work performance of each assigned Service Technician
Enforce procedures concerning use and recording of results of testing equipment and/or appropriate manufacturer and Company instructions; enforce use of personal protective equipment (PPE); monitor safety performance of employees and take corrective action as appropriate
Ensure employees provide superior customer service; conducts ride-a-longs with Service Technicians; conduct post-service call audits on a routine basis; review third party surveys with technicians
Provide customer service support, as necessary; respond to customer inquiries and problems in a timely manner; resolve excessive consumption problems
Attend Zone/District safety meetings, promote a safe work environment
Promote and support the Company brand

Requirements:

As a Service Manager, you must be knowledgeable, pleasant and professional. You must possess the ability to function equally well in both a team environment and as a leader. You must also be highly detail-oriented and focused with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication, interpersonal, and active listening skills as well as the ability to interact effectively with both customers and co-workers.

Specific qualifications for the role include:

Minimum of two (2) years management experience and/or assignments that demonstrate leadership ability.
Four (4) year college degree preferred.
Must possess strong technical skills as well as proven customer service skills.
Must have a valid driver's license and meet the company's motor vehicle policy.
Ability & willingness to work a flexible schedule as necessary to meet customer requirements.
Must be able to effectively manage in a unionized workforce.
Understanding and executing of operational concepts including planning, scheduling, and logistics.
Knowledge of how to prepare and manage a budget in order to facilitate operational success.
Demonstrate excellent written and verbal communications skills.
Proficient in Microsoft Office, including Word and Excel.

We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace

Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.

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Refine Your Search

service manager jobs in troy ny

Service Manager

Assistant Manager of Enterprise Architecture - Information Technology Services

Experienced HVAC Service Technician / Lead Installer

Customer Service Supervisor (Hybrid - Albany)

Restaurant Hospitality Manager - BBQ and Casual Dining

Relief Branch Manager - Betting and Lottery Services

Relief Branch Manager - Betting and Lottery Services

Parts Manager

Survey Services Division Manager

Dispatch Manager - Commercial Service

Customer Success Manager (Services)

General Manager, Service & Solutions

Service Manager

Facilities Manager (Director of Capital Services)

Service Manager

Assistant Office Services Manager, (NY HELPS) Box PIMS-1168/14060

Assistant Office Services Manager, (NY HELPS) Box PIMS-1146/00306

Conference Service Manager

Project Manager, Service Delivery

Service Manager

I want to receive the latest job alert for service manager in troy ny

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