Top 37 call center representative Jobs in troy oh

Customer Service Representative ll
Clopay Corporation —Troy, OH
- $19.50 an hour
- Full-time
- Residential
- High school diploma or GED
- 1 year
14d
Customer Support Representative - THD
Clopay Corporation —Troy, OH
- $18 an hour
- Full-time
- Microsoft Excel
- Residential
- High school diploma or GED
2d
Customer Service Representative ll
Clopay —Troy, OH
- $19.50 an hour
- Full-time
- Residential
- High school diploma or GED
- 1 year
Quick Apply
Customer Service Representative
Troy CARSTAR —Troy, OH
- Mid-level
- Office
- High school diploma or GED
Customer Support Representative - THD
Clopay —Troy, OH
- $18 an hour
- Full-time
- Microsoft Excel
- Residential
- High school diploma or GED
Quick Apply
2d
Representative, Support Center (Bilingual Spanish)
Molina Healthcare —Dayton, OH
- $16.50 - $28.82 an hour
- Overtime
- Spanish
- Sales
- Computer literacy
- Health insurance
Call Center Agent
SVG Motors - Beavercreek —Beavercreek, OH
- $25 an hour
- Full-time
- In-person
- Entry level
Quick Apply
Call Center Agent
Five Rivers Health Centers —Dayton, OH
- From $18 an hour
- Full-time
- Background check
- Customer service
- Windows
- Paid training
- Health savings account
Quick Apply
2d
Call Center Agent
Morris Furniture Co.,INC. —Fairborn, OH
- $16 - $18 an hour
- 12 hour shift
- High school diploma or GED
- Ability to lift 50 pounds
- In-person
- Paid training
- Health insurance
Quick Apply
Inbound Sales Representative (Remote/Eastern Time)
A Place for Mom —Dayton, OH
- $45,760 a year
- Weekends as needed
- Remote
- Microsoft Word
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Call Center/Customer Service Rep
Automated Health Systems —Dayton, OH
- $15 - $18 an hour
- Bilingual
- Mid-level
- High school diploma or GED
- Wellness program
- Health insurance
Quick Apply
Senior Customer Service Representative
TruGreen Limited Partnership —Vandalia, OH
- $31,819 - $58,865 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Health insurance
- Dental insurance
Quick Apply
Corporate Customer Service Representative (Full-Time)
Dayton Freight —Dayton, OH
- Full-time
- Office
- Organizational skills
- Typing
- AD&D insurance
- Paid holidays
Crisis Triage/Call Center Support Specialist
TCN BEHAVIORAL HEALTH SERVICES INC —Fairborn, OH
- $19 an hour
- CPR Certification
- Computer literacy
- Writing skills
Quick Apply
988 Crisis Triage/Call Center Support Specialist
TCN BEHAVIORAL HEALTH SERVICES INC —Fairborn, OH
- $19 an hour
- Weekends as needed
- CPR Certification
- LPC
- High school diploma or GED
- Paid holidays
- Dental insurance
Quick Apply
In-Office - Call Center Agent - Dayton - Full-Time - Monday - Friday 8:30am to 5:00pm
Versiti, Inc. —Dayton, OH
- $16 an hour
- Full-time
- High school diploma or GED
- In-person
- Communication skills
- Paid training
- Paid holidays
JFS Aide - Child Support Enforcement
Montgomery County, OH —Dayton, OH
- $35,755.20 - $45,676.80 a year
- Full-time
- Clean driving record
- Office
- High school diploma or GED
- Wellness program
- Health savings account
Call Center Support Specialist
TCN BEHAVIORAL HEALTH SERVICES INC —Fairborn, OH
- Overtime
- CPR Certification
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Call Center Agent
Dermatologists of Central States —Kettering, OH
- 1 year
- Medical terminology
- Entry level
- Health insurance
- Dental insurance
Quick Apply
JFS Aide - Child Support Enforcement
Montgomery County —Dayton, OH
- $17.19 - $21.96 an hour
- Full-time
- Clean driving record
- Office
- Driver's License

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Customer Service Representative ll

Clopay Corporation -
Troy, OH

Apply Now

Job Details

Full-time
$19.50 an hour
14 days ago

Qualifications

Clerical experience
Productivity software

Full Job Description

Open the Door to Your Future with Clopay Corporation & CornellCookson

At Clopay Corporation , we are more than just North America’s largest residential and commercial garage door manufacturer—we are a powerhouse of innovation, safety, and design. Through our premier brands, we lead the industry in providing groundbreaking high-performance closure solutions for both the places people call home and the spaces where the world does business.

Headquartered in Mason, Ohio , and operating state-of-the-art manufacturing facilities in Troy, Ohio , Mountaintop, Pennsylvania, and Goodyear, Arizona , we are a proud American-owned company and a wholly-owned subsidiary of Griffon Corporation. Our reach extends across 55+ distribution centers and thousands of retail locations in the U.S. and Canada ensuring that we deliver the right door for every opening – from homes to businesses and beyond.

By joining our team, you become part of a legacy that blends the residential elegance of Clopay, known as "America’s Favorite Garage Doors," with the industrial strength and 180-year heritage of our rolling brands, Cornell and Cookson. Together, we secure everything from family garages to the world's most iconic stadiums and skyscrapers.

We currently have an opening for a Customer Service Representative Il in our Troy location.

In this position, the successful candidate will perform the following job responsibilities:

Answers inbound and places outbound calls in a call center environment with the goal of increasing business, customer satisfaction and customer retention.
Takes care of somewhat complex customer inquiries and problems and non-routine matters than those handled by Customer Support Representative I.
Performs all order entry and invoicing functions under established automation system controls and process.
Position is logged into ACD system at all times to insure a 94% call answer rate.
Secure customer payments and order changes.
Monitor the timeliness of all orders and open job reports.
Follow-up on complaints which may require replacements, factory servicing or other adjustments to ensure customer’s satisfaction within established policies.
Monitor cycle times and VOC scores to meet desired goals.
Follow-up weekly with accounts on completed jobs and upcoming installations.
Monitor installation quality and return of completed job information.
Communicate with Sales for issue resolution affecting performance metrics.
Communicate with CSRs and installing dealers to maintain established install requirements.
Communicate openly with DCs pertaining to install orders and installer assignments.

Education: High school diploma and 18 months of related experience and/or training; or equivalent combination of education and experience.

Experience: Prior customer service experience, prior clerical or office experience, and Microsoft Office experience.

Why Choose a Career With Us?

We don't just manufacture doors; we engineer the "front door" of the American dream and the security of global commerce. At Clopay, we believe our strength lies in our people. From our design engineers to our manufacturing associates and delivery drivers, every member of the team plays a vital role in our success.

Our team members thrive because we prioritize:

Unrivaled Scale: Work for a market leader with a massive manufacturing footprint and a reputation for excellence that spans nearly two centuries.
A Culture of "What’s Next": We invest heavily in automation, sustainable materials, and smart-home integration to stay ahead of the curve.
Commitment to People: As a Griffon Corporation company, we provide the stability of a large organization with the tight-knit, collaborative feel of a specialized craft team.
A Legacy of Expertise: Join our "Pioneer Club"—a group of over 440 employees who have been with us for 20 years or more. We offer the stability of a market leader and a place where you can truly grow a lifelong career.
Commitment to Innovation: We aren’t just keeping up with industry trends; we’re setting them. Whether it’s our exclusive WINDCODE® technology or our award-winning designs, we provide the tools for you to do your best work.
Community Focused: Our success is linked to the well-being of our neighbors and communities. Through our partnership with Habitat for Humanity , Clopay employees help provide homes and security to families in the communities where we live and work.

Equal Opportunity Employer

Apply Now

Refine Your Search

call center representative jobs in troy oh

Customer Service Representative ll

Customer Support Representative - THD

Customer Service Representative ll

Customer Service Representative

Customer Support Representative - THD

Representative, Support Center (Bilingual Spanish)

Call Center Agent

Call Center Agent

Call Center Agent

Inbound Sales Representative (Remote/Eastern Time)

Call Center/Customer Service Rep

Senior Customer Service Representative

Corporate Customer Service Representative (Full-Time)

Crisis Triage/Call Center Support Specialist

988 Crisis Triage/Call Center Support Specialist

In-Office - Call Center Agent - Dayton - Full-Time - Monday - Friday 8:30am to 5:00pm

JFS Aide - Child Support Enforcement

Call Center Support Specialist

Call Center Agent

JFS Aide - Child Support Enforcement

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