At Atlantis Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Reno, Nevada; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.
Executive Administrative Assistant – General Manager's Office
About the Role
At Atlantis Casino Resort Spa, we are more than a premier gaming and hospitality destination—we are dedicated to delivering exceptional guest experiences through luxury accommodations, award-winning dining, world-class entertainment, and outstanding service. As a family-owned organization, we value integrity, innovation, collaboration, and a commitment to excellence in everything we do.
We are seeking a highly organized, analytical, and business-minded Executive Administrative Assistant to provide strategic administrative support to the General Manager. This is far more than a traditional administrative role. The ideal candidate will serve as a trusted business partner, helping manage daily operations, coordinating executive priorities, analyzing operational data, and supporting initiatives that drive business performance and guest satisfaction.
The successful candidate thrives in a fast-paced hospitality environment, exercises exceptional judgment, maintains absolute confidentiality, and possesses the professionalism to interact with executives, department leaders, business partners, government officials, and guests.
Key Responsibilities
Executive & Administrative Support
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Provide high-level administrative support to the General Manager, ensuring priorities are managed efficiently and effectively.
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Manage complex calendars, meetings, appointments, and executive travel arrangements.
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Coordinate executive meetings, prepare agendas, presentations, meeting materials, and record action items.
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Draft, edit, and finalize professional correspondence, reports, presentations, and executive communications.
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Screen incoming calls, emails, and visitors while exercising sound judgment and discretion.
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Maintain confidential corporate, financial, personnel, and legal information.
Business Operations & Analytics
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Prepare and analyze operational reports, dashboards, and key performance metrics for executive review.
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Compile and interpret data related to hotel occupancy, gaming performance, food and beverage operations, guest satisfaction, labor, and other business initiatives.
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Assist with budgeting, expense tracking, invoice approvals, and corporate credit card reconciliations.
Project & Operational Coordination
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Monitor project timelines, follow up on deliverables, and ensure initiatives remain on schedule.
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Assist in planning executive meetings, property events, community relations activities, and corporate functions.
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Maintain organized electronic and physical records while ensuring document accuracy and compliance.
Hospitality & Leadership Support
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Represent the Office of the General Manager with professionalism and exceptional customer service.
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Build productive relationships with department leaders, corporate executives, vendors, community partners, and guests.
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Welcome VIP guests, dignitaries, and visitors while coordinating meeting logistics and hospitality arrangements.
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Provide backup support to executive administrative staff as needed.
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Perform additional responsibilities and special projects as assigned.
Qualifications
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Minimum of 5 years of executive administrative experience supporting senior executives, preferably within hospitality, gaming, resort, hotel, or corporate environments.
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Strong analytical skills with the ability to interpret data, prepare reports, identify trends, and present meaningful business insights.
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Advanced proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, and Teams.
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Outstanding organizational and project management skills with exceptional attention to detail.
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Excellent written and verbal communication skills.
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Ability to manage multiple priorities while meeting deadlines in a fast-paced environment.
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Demonstrated ability to maintain the highest level of confidentiality and professionalism.
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Strong interpersonal skills with the ability to build relationships across all levels of the organization.
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Self-motivated with the ability to anticipate needs, solve problems, and work independently with minimal supervision.
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Experience in hospitality, gaming, resort, or luxury service industries is strongly preferred.
What We Offer
Atlantis Casino Resort Spa is committed to creating an exceptional workplace where team members are recognized, supported, and provided opportunities for professional growth.
Our benefits include:
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Comprehensive medical, dental, vision, and supplemental insurance
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401(k) retirement savings plan with discretionary company match
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Tuition reimbursement
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Paid vacation and holidays
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Career development and leadership training
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Complimentary daily meal
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Fitness and recreation discounts
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Weekly team member recognition programs and resort prizes
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Opportunities for internal advancement
At Atlantis Casino Resort Spa, you'll have the opportunity to work alongside exceptional leaders while contributing to the continued success of one of Northern Nevada's premier hospitality destinations. If you are a polished professional with outstanding executive support, business operations, and analytical skills, we encourage you to apply and become part of our award-winning team.
We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.
