Essential Functions and Responsibilities:80% - Administers and manage employee leave(s) of absence programs in compliance with federal, state, collective bargaining agreements and university policies. Serves as primary point of contact for employees requesting leave(s) of absence and ensures accurate documentation, timely communication, and coordination with internal stakeholders.
Counsels employees regarding leave(s) of absence issues and eligibility in compliance with university policy and collective bargaining agreements. Tracks individual leaves(s) of absence and adjusts in applicable software system. Prepares and distributes notifications to employees and supervisors regarding leave(s) of absence. Utilizes appropriate electronic processes to track leave balances and usage. Works with Payroll Department to identify and track employees that are on approved leave(s) of absence.
Enters appropriate transactional information into the HRIS system as needed. Utilizes appropriate electronic processes to accomplish tasks. Develops correspondence, sends and processes appropriate forms/paperwork/correspondence; updates and coordinates required meetings for assigned areas.
Assist and/or administers all aspects of workers' compensation claims and applicable leaves of absences cases. Ensures compliance with state workers’ compensation laws and company policies while supporting injured employees through the claims, leave, and return-to-work process. Serves as the primary liaison between employees, and third-party administrators to ensure timely claim resolution and safe return-to-work outcomes. Collaborates with Payroll Department to support leave (s) of absences.
Assists and/or administers the university’s reasonable accommodation program in compliance with the Americans with Disabilities Act (ADA) and applicable state and local regulations. Supports the interactive process, evaluates accommodation requests, partners with employees and leaders, and ensures timely, compliant, and effective workplace solutions.
Reviews and updates employee leave balances, including vacation and sick leave, by verifying timekeeping records, reconciling discrepancies, and making adjustments as needed in the HRIS system to ensure accuracy and compliance with university policy and collective bargaining agreements.
Verifies eligibility for Faculty Improvement Leave (FIL) and Sabbaticals with chairs. Updates HRIS with leave dates and adjusts salary as needed.
Monitors and approves eligibility of employees for the tuition remission program in accordance with university policy and collective bargaining agreements.
Verifies claimant separation details for unemployment insurance claims and enters information into the unemployment employer portal or when received in the mail. Creates check requests for invoices received from the State of Ohio unemployment office.
Provides input on new program/policy design and/or implementation; maintains databases; aids employees; acts on behalf of supervisor as assigned.
Conducts public relations activities; assists in preparation of procedures manuals; assists in development of forms and instructional materials; reviews procedures and prepares memorandums recommending administrative changes to increase efficiency; assists with preparation of agenda, materials, information, and reports for meetings as assigned; attends meetings.
Serves as liaison, responds to inquiries, and represents the Office of Human Resources to current employees, administration, applicants, external agencies, etc.
Supports the labor relations function as needed.
Enters transactions into the HRIS; makes all changes and/or builds codes as needed; verifies accuracy in a timely manner.
Instructs employees in proper procedures to complete and submit forms and/or other documents; updates employees on new procedures. Prepares and processes various documents of a confidential and/or sensitive nature; proofreads and corrects errors in grammar, punctuation, and spelling. Coordinates special projects and provides information to administration.
20% - For all special projects, activities and programs: meets deadlines, prepares reports, organizes paperwork flow, streamlines where possible, and utilizes appropriate electronic processes to accomplish tasks.
Administers processes for collective bargaining agreements for Emergency Sick Leave (ESL) programs. Updates and develops forms as needed. Reviews materials for completeness and accuracy and records in applicable system. Records hours used or paid back and adjusts individual leave records in database and processes adjustments in applicable software system. Utilizes appropriate electronic processes to accomplish tasks.
Coordinates committees for Distinguished Service Awards for employment groups as needed; compiles list of recipients. Compiles list of employees to receive Years of Service Awards using applicable software system.Updates HRIS system for all award recipients and to prepare a list of all employee awards in preparation of awards dinner/event.
Serves as the Heritage Award Archivist for the annual Heritage Award; independently plans, coordinates and arranges the annual Heritage Award selection process. Prepares letters, agenda, and minutes; initiates annual call for nominations; distributes, collects, and acknowledges receipt of nominations; assembles and electronically distributes meeting booklets. Prepares and sends memo for the president advising him/her of the committee's recommendation with copies of biographies. Orders Heritage Award plaques and provides tech support to the committee chair during meeting. Provides biographies on recipients as well as contact information. Utilizes appropriate electronic processes to accomplish tasks.
Administers the Emeritus process including notifying emeritus recipients with Board of Trustees policy. Utilizes appropriate electronic processes to accomplish tasks.
Redesigns forms used by employees and administrators so they are user-friendly and data enterable. Performs clerical duties such as filing, opening and sorting mail, operating a variety of office equipment, etc.
Acts as liaison between office of human resources and employees in interpretation of policies, contracts, and Federal and State laws, rules, and regulations, as well as administrative procedures.
Conducts public relations activities; assists in preparation of procedures manuals; assists in development of forms and instructional materials; reviews procedures and prepares memorandums recommending administrative changes to increase efficiency; assists with preparation of agenda, materials, information, and reports for meetings as assigned; attends meetings.
Maintains filing system for records associated with personnel actions and employee records processing. Compiles information to complete internal and external forms and reports.
Other Functions and Responsibilities: Assists with training new hires.
Performs any and all other duties assigned and/or required that are within the level of responsibility for this classification at the discretion of the supervisor.
Equipment Operated: Computer and all other standard office equipment.
Work Schedule: Typically, M-T-W-Th-F 8:00 a.m. to 5:00 p.m.
Primary Location: Youngstown
Supervision Exercised: May exercise supervision over student employees.
Reports to: Director, Employee Benefits and Wellness
Required Certifications, Training, and/or Licensures: None
Knowledge, Skills, and Abilities:
Knowledge of: interviewing*; training and development*; technical writing; effective oral communication; human resources processes and procedures; customer service and public relations; employment processing procedures*; HR/Payroll component of the Banner system*; university policies and procedures*; applicable federal and state laws*; collective bargaining agreements*; assigned program area*.
Skill in: operation of a personal computer and common applications and programs; HR software programs and/or systems.
Ability to: define problems, collect data, establish facts and draw valid conclusions; prepare meaningful, concise, and accurate reports; gather, collate, and classify information about data, people, or things; recognize and maintain confidential information; perform basic mathematics; proofread material, recognize errors, and make corrections; check pairs of items that are similar or dissimilar; deal with some abstract variables; research and answer sensitive inquiries from various constituents; understand and interpret insurance contracts; use proper research methods in gathering data; resolve complaints.
(*) Developed after employment.
Minimum Qualifications: High school diploma or GED and at least three years of experience in human resources administration, office management, or a related field. Or completion of at least a bachelor’s degree and two years of experience in human resources administration, office management, or a related field.
Preferred Qualifications: At least a bachelor’s degree in human resources or another related field and at least one year of experience in human resources. Elevated technical skills and demonstrated experience with collective bargaining agreements and/or labor unions.
Physical Requirements: In accordance with the U.S. Department of Labor physical demands strength ratings, this position will perform sedentary work.
Sedentary: work involves exerting up to 10 pounds of force occasionally or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs may be defined as Sedentary when walking and standing are required only occasionally, and all other Sedentary criteria aremet.
