Top 65 Guest service agent Jobs in Tualatin, Or

Front Desk Agent
DoubleTree by Hilton Portland —Portland, OR
- From $20 an hour
- Part-time
- Background check
- Writing skills
- English
- Free parking
- Paid training
Quick Apply
Part Time Reservations Agent
Marriott International, Inc —Portland, OR
- Part-time
- Sales
- Office
- Hotel
- Employee discount
Front Desk Agent
Hilton Garden Inn Lake Oswego —Lake Oswego, OR
- $17 an hour
- Part-time
- Microsoft Outlook
- Hotel
- High school diploma or GED
- Disability insurance
- Dental insurance
Quick Apply
Bilingual Floating Leasing Agent
Wonder Dog Management —Portland, OR
- From $28 an hour
- Weekends as needed
- Bilingual
- Office
- Ability to climb stairs
1d
Front Desk Supervisor
Oxford Hotels and Resorts —Portland, OR
- $22 an hour
- Overtime
- Hospitality
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Leasing Consultant
Cushman & Wakefield —Vancouver, WA
- $24 an hour
- Full-time
- Ability to walk for extended periods
- Computer literacy
- Office
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Hyatt House Beaverton —Beaverton, OR
- Ability to walk for extended periods
- Hotel
- High school diploma or GED
Quick Apply
1d
Front Desk Agent, Part-Time | Residence Inn, Lake Oswego
CSM Lodging Services Incorporated —Lake Oswego, OR
- $18 an hour
- Part-time
- Residential
- Hotel
- High school diploma or GED
Quick Apply
Night Auditor – Relief
The Grand Hotel at Bridgeport —Tigard, OR
- Part-time
- 18 years or older
- Computer literacy
- English
- Health insurance
- Dental insurance
Front Desk Agent - Full Time
Sage Hospitality —Portland, OR
- $22.50 an hour
- Full-time
- No experience needed
- English
- Hotel
- Paid holidays
- Health insurance
2d
Front Desk Agent
Hyatt House Portland Downtown —Portland, OR
- Weekends as needed
- Computer literacy
- Hotel
- Typing
- Disability insurance
- Health insurance
Front Desk Agent | Courtyard, Portland Convention Center
ourtyard, Portland Convention Center —Portland, OR
- $17 an hour
- Part-time
- Hotel
- High school diploma or GED
- Front desk
- Disability insurance
- Health insurance
Quick Apply
Leasing Agent - 5542
Guardian Real Estate Services LLC —Hillsboro, OR
- $24 an hour
- Full-time
- OSHA
- Sales
- Computer literacy
- AD&D insurance
- Paid holidays
Quick Apply
Front Desk Agent
SnoozInn Motel —Wilsonville, OR
- $16.80 - $17.00 an hour
- Part-time
- Sales
- Customer service
- Computer literacy
- On-the-job training
- Flexible schedule
Quick Apply
6d
Front Desk Agent - Part Time
Sage Hospitality —Portland, OR
- $22.50 an hour
- Part-time
- No experience needed
- English
- Hotel
- Referral program
- Paid sick time
2d
Front Desk Agent
Homewood Suites Hillsboro Beaverton —Beaverton, OR
- Weekends as needed
- Computer literacy
- Hotel
- Typing
- Disability insurance
- Health insurance
Guest Service Agent
Aloft Hillsboro-Beaverton —Hillsboro, OR
- Part-time
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
1d
Front Desk Agent
Comfort Inn & Suites - Beaverton, Portland West —Beaverton, OR
- $17 an hour
- Part-time
- Basic math
- Hotel
- High school diploma or GED
- Store discount
- Health insurance
Quick Apply
Guest Service Associate I (Front Desk Agent)
Hi-Lo Hotel —Portland, OR
- $19 - $21 an hour
- Full-time
- Hotel
- Cash register
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Entrances Desk Agent
Multnomah Athletic Club —Portland, OR
- $18.50 an hour
- Weekends as needed
- Computer literacy
- Ability to sit for extended periods
- Computer skills
- Free parking
- Health insurance
Quick Apply

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guest service agent jobs near tualatin, or

Front Desk Agent

DoubleTree by Hilton Portland -
Portland, OR

Quick Apply

Job Details

Part-time | Full-time
From $20 an hour

Benefits

Free parking
Paid training
Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Opportunities for advancement
Flexible schedule
Life insurance
Referral program
Retirement plan

Qualifications

Visitor query response
Computer operation
Hotel and accommodations payment processing
Cash amount verification
Customer relationship building
Fire safety
Hotel policy compliance
Phone communication
Writing skills
Greeting customers
Client inquiry handling
Answering guest questions
English
De-escalation techniques
Conflict de-escalation
Personal protective equipment (PPE) adherence
Compliance with security regulations
Credit card payment processing
Financial issue resolution
High school diploma or GED
Hotel room assignment management
Making change
Math
Customer engagement
Hotel emergency procedures
Customer issue escalation
Safety equipment
Typing
Hotel and accommodations guest complaints handling
Clean workspace maintenance

Full Job Description

JOB SUMMARY

Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel’s high standards of quality.

ESSENTIAL JOB FUNCTIONS

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash: make change and balance as assigned house bank. Accept and record vouchers, travelers’ checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.
Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
Close guest accounts at the time of check out and ensure guest’s satisfaction. In the event of dissatisfaction, research and attempt to resolve problem within established guidelines, may include turning problem over to a supervisor.
Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air-conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times.
Adheres to all company policies and procedures.
Follows safety and security procedures and rules.
Knows department fire prevention and emergency procedures.
Utilizes protective equipment.
Reports unsafe conditions to supervisor/manager.
Reports accidents, injuries, near-misses, property damage or loss to supervisor.
Provides for a safe work environment by following all safety and security procedures and rules.
All team members must maintain a neat, clean and well-groomed appearance. (Specific standards outlined in team member handbook).
Assists other Front Desk Personnel when need.
Perform any related duties as requested by supervisor/manager.

KNOWLEDGE, SKILLS & ABILITIES

The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable

Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.
Prior hospitality experience preferred, but not required.
Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts.
Ability to read, listens, and communicates effectively in English, both verbally and in writing.
Ability to access and accurately input information using a moderately complex computer system.
Hearing and visual ability to observe and detect signs of emergency situations.

Why Join Us:

Free Onsite parking
Free TriMet/MAX Pass
Free Daily Meal (Chef-inspired in our Sunny Day Cafe)
Competitive pay and full benefits package
A clear path for Career Growth Opportunities
Leadership who listens to your needs and accepts feedback
An onsite HR team that is dedicated to your success
Hilton Team Member Travel Program – discounted stays globally
Leadership development and career advancement through Westmont Hospitality Group
Join a dedicated team in a landmark property with a legacy of excellence
Medical, dental and vision insurance
401(k)
Full-time or part-time
Paid training

Pay: From $20.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in tualatin, or

Front Desk Agent

Part Time Reservations Agent

Front Desk Agent

Bilingual Floating Leasing Agent

Front Desk Supervisor

Leasing Consultant

Front Desk Agent

Front Desk Agent, Part-Time | Residence Inn, Lake Oswego

Night Auditor – Relief

Front Desk Agent - Full Time

Front Desk Agent

Front Desk Agent | Courtyard, Portland Convention Center

Leasing Agent - 5542

Front Desk Agent

Front Desk Agent - Part Time

Front Desk Agent

Guest Service Agent

Front Desk Agent

Guest Service Associate I (Front Desk Agent)

Entrances Desk Agent

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