Top 1305 Member services representative Jobs in Tualatin, Or

Contact Center Representative
NW Priority Credit Union —Beaverton, OR
- $21 - $28 an hour
- Overtime
- Analysis skills
- Travel
- Ability to sit for extended periods
Exhibitor Services Representative
Fern Expo —Portland, OR
- $23 an hour
- Overtime
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
2d
Member Service Specialist
CONSOLIDATED COMMUNITY CREDIT UNION —Portland, OR
- $20.00 - $26.31 an hour
- Part-time
- Background check
- Travel
- 1 year
Quick Apply
Community Manager - 5509
Guardian Real Estate Services LLC —Portland, OR
- $28 - $30 an hour
- Full-time
- Computer literacy
- Writing skills
- English
- AD&D insurance
- Paid holidays
Quick Apply
Patient Service Representative I
NEIGHBORHOOD HEALTH CENTER —Portland, OR
- $21.07 - $27.41 an hour
- Full-time
- Writing skills
- Pass drug screening
- HIPAA
- Paid holidays
- Disability insurance
Quick Apply
7d
Admitting Representative - Per Diem
Hillsboro Medical Center —Hillsboro, OR
- $23.61 - $32.83 an hour
- Rotating weekends
- Bilingual
- High school diploma or GED
- Pediatrics
7d
Guest Services Representative
Oregon Museum of Science and Industry (OMSI) —Portland, OR
- $20.66 an hour
- Part-time
- 1 year
- Communication skills
- Entry level
Quick Apply
12d
Host / Support
Bamboo Sushi - Lake Oswego —Lake Oswego, OR
- $16.80 - $25.00 an hour
- Part-time
- Office
- Ability to climb stairs
- Guest services
- Health insurance
- Employee discount
Quick Apply
6d
Claims Examiner/Member Services Representative
United Employers Association and its Affiliates —Portland, OR
- $25 - $26 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
5d
Customer Relations Representative - State Farm Agent Team Member
Russel Williams - State Farm Agent —West Linn, OR
- $60,000 - $80,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Member Service Representative I (Beaverton, OR)
RIVERMARK COMMUNITY CREDIT UNION —Beaverton, OR
- $22.88 - $31.00 an hour
- Call employer
- Spanish
- Research
- High school diploma or GED
Customer Service Representative - State Farm Agent Team Member
Casey Hill - State Farm Agent —Sherwood, OR
- $50,000 - $60,000 a year
- Full-time
- 11+ years
- Office
- Leadership
- Health insurance
- 401(k)
Quick Apply
Host
Claim Jumper —Portland, OR
- $18 an hour
- Part-time
- Restaurant
- Communication skills
- Ability to lift 25 pounds
- Health insurance
- Dental insurance
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Derek D Spears - State Farm Agent —Hillsboro, OR
- $45,000 - $65,000 a year
- Full-time
- 11+ years
- Office
- Communication skills
- Health insurance
- 401(k)
Quick Apply
Receptionist PT Weekend - SpringRidge
SpringRidge —Wilsonville, OR
- $18 - $19 an hour
- Part-time
- Office
- High school diploma or GED
- Typing
- Paid training
- Paid time off
Quick Apply
14d
Customer Service Representative - State Farm Agent Team Member
Kristin Staropoli - State Farm Agent —Tigard, OR
- $45,000 - $55,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Assistant Manager - 5515
Guardian Real Estate Services LLC —Tualatin, OR
- $23 - $25 an hour
- Full-time
- OSHA
- Computer literacy
- Writing skills
- AD&D insurance
- Paid holidays
Quick Apply
(Part-Time) Cashier
ZUPAN Enterprises oregon —Lake Oswego, OR
- Part-time
- Background check
- Cleaning
- Grocery store experience
Quick Apply
Communications Specialist
Oregon Nurses Association —Tualatin, OR
- $84,355 - $131,019 a year
- Full-time
- Microsoft Word
- Computer literacy
- Mid-level
(INSTORE) Member Service Representative/Relationship Officer - E Gresham
OnPoint Community Credit Union —Gresham, OR
- From $25 an hour
- Full-time
- Bilingual
- High school diploma or GED
- Computer skills
8d

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Contact Center Representative

NW Priority Credit Union -
Beaverton, OR

Apply Now

Job Details

Full-time
$21 - $28 an hour

Qualifications

Confidential information handling
Email customer support
Technical support via phone
Account maintenance
Financial transaction processing
Phone communication
Account troubleshooting
Client inquiry handling
Promoting bank products
Answering guest questions
Scanning
Incident Escalation
Post-sales issue resolution
Customer engagement
Data entry
Document imaging
Assisting with digital banking services
Productivity software
Handling account queries
Technical support via email
Balancing end-of-day transactions
Promoting bank services
Account opening
Client interaction via phone calls
Banking regulatory compliance

Full Job Description

Description:

NW Priority Credit Union is excited to offer a new position to join our team at our Beaverton branch. An entry-level contact center employee services as the primary point of contact for members, handling various types of inbound calls and communication. Their responsibilities include answering member inquiries, resolving issues, providing product or service information, and ensuring a positive member experience. This position is best suited for someone with financial experience, who has strong communication skills, problem-solving abilities, and the ability to work efficiently in a fast-paced environment are essential for this role while upholding the credit union philosophy of people helping people.

Core Job Requirements

Respond to member questions and concerns via phone and email ensuring accurate and timely responses.
Identify and troubleshoot member issues, offering solutions within company guidelines or escalating to higher-level support when necessary.
Provide exceptional member service by assisting with members digital inquiries (mobile and online banking) and engaging with the Contact Center Supervisor when needed.
Recognizes members’ needs to proactively open, maintain and update personal accounts and refer members to other services such as loan services and investment services.
Offer detailed and accurate information regarding company products, services, and policies to assist members. Regularly update knowledge on new products, services, or company policies to provide accurate and current information to members.
Ensure that members’ unresolved concerns are tracked and followed up promptly to guarantee resolution.
Provides routine information on credit union services, policies, membership eligibility, type of credit union accounts, inquiries regarding account balance, status and history. Performs all types of non-monetary transactions within established limits to prevent fraud and losses.
Entering stop payments for checks and check reorders. Completes appropriate documents and refers them to Accounting/Electronic Services for assistance when necessary.
Assist members with online banking password resets and enrollments. Ensuring successful login attempt while on the phone with member. Enroll members in mobile deposit as requested and approved.
Process convenience pay requests by members.
Process lost debit and credit cards by completing forms and issue replacement.
Scan paper documents into Laserfiche.
Work with colleagues and supervisors to share knowledge, improve processes, and enhance team performance.
Completes job assignments delegated by Contact Center Supervisor.
Responsible for complying with all laws, statutes, rules, and regulations which govern the credit union, including but not limited to all components of the Bank Secrecy Act provisions of the US Patriot Act.
Participate in required meetings and training.
Performs other duties as assigned by management.

Requirements:

Job Experience: Minimum of one year in a banking or credit union environment required. Knowledge of advanced cross servicing techniques to cross service members competently.

Software Skills: Excellent computer skills with knowledge of Microsoft Office software.

Physical Demands: Required to sit for extended periods and occasional walking to provide member services. Noise level moderate to high in immediate area and normal range of hearing necessary to communicate by telephone and in person with staff and members.

Work Conditions: Regular workday with occasional overtime. Ability to travel to branch locations. Exposed to potentially hazardous conditions (robbery).

Other Skills: Strong organizational and analytical skills required to resolve member/staff questions or problems. Must maintain a high degree of accuracy in handling cash, balancing a cash drawer, and entering member transactions into the computer. Must demonstrate excellent written and oral communication skills. Strong interpersonal skills to represent the Credit Union professionally and positively to members and to interact daily with staff and management. Ability to exercise judgment and maintain confidentiality in dealing with membership and staff. Ability to complete or resume tasks despite interruptions.

Apply Now

Refine Your Search

member services representative jobs in tualatin, or

Contact Center Representative

Exhibitor Services Representative

Member Service Specialist

Community Manager - 5509

Patient Service Representative I

Admitting Representative - Per Diem

Guest Services Representative

Host / Support

Claims Examiner/Member Services Representative

Customer Relations Representative - State Farm Agent Team Member

Member Service Representative I (Beaverton, OR)

Customer Service Representative - State Farm Agent Team Member

Host

Customer Relations Representative - State Farm Agent Team Member

Receptionist PT Weekend - SpringRidge

Customer Service Representative - State Farm Agent Team Member

Assistant Manager - 5515

(Part-Time) Cashier

Communications Specialist

(INSTORE) Member Service Representative/Relationship Officer - E Gresham

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