Top 10 Hotel manager Jobs in Tucson, Az

Rooms Operations Manager
Marriott International, Inc —Marana, AZ
- $60,000 - $73,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Continuous improvement
General Manager
My Place Hotels —Tucson, AZ
- $65,000 - $90,000 a year
- Full-time
- Sales
- Computer literacy
- Hotel
- Disability insurance
- Health insurance
Quick Apply
General Manager
Hyatt —Tucson, AZ
- Weekends as needed
- Hotel
- Driver's License
- Bachelor's degree
Quick Apply
11d
Front Office Supervisor
Westin La Paloma Resort and Spa —Tucson, AZ
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
7d
Sales Manager
Westin La Paloma Resort and Spa —Tucson, AZ
- Full-time
- Background check
- Marketing
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Sales Manager - Hilton Tucson El Conquistador
Hilton —Oro Valley, AZ
- Weekends as needed
- Mid-level
- Hotel
- Driver's License
Quick Apply
Housekeeping Supervisor - Tucson Hilton El Conquistador
Hilton —Oro Valley, AZ
- Weekends as needed
- Spanish
- English
- Mid-level
Quick Apply
FT Housekeeping Supervisor
Hilton —Tucson, AZ
- $17 - $18 an hour
- Weekends as needed
- Spanish
- English
- Mid-level
Quick Apply
10d

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Rooms Operations Manager

Marriott International, Inc -
Marana, AZ

Apply Now

Job Details

Full-time
$60,000 - $73,000 a year

Qualifications

Hotel cost control
Cost management
Employee onboarding
Financial operations
Hotel housekeeping management
Team supervision
Managing teams in a customer support role
Employee grievance management
Standard Operating Procedures (SOPs) implementation
Hotel strategy implementation
Staff scheduling
Hotel quality control
Customer satisfaction tracking
Employee engagement strategy
Associate's degree in Business Administration
Team scheduling
Managing hospitality teams
Hotel quality assurance
Mid-level
Cost control
Performance management
Quality control audit
High school diploma or GED
Disciplinary action management
Team development
Hiring
Compliance monitoring
Internal employee customer service
Financial report interpretation
Continuous improvement

Full Job Description

Additional Information
Job Number26089847
Job CategoryRooms & Guest Services Operations
Location15000 N Secret Springs Dr, Marana, Arizona, United States, 85658
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $60,000 - $73,000 Annually
Bonus Eligible: Y

JOB SUMMARY

Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Leading Room Operations Team

Verifies that goals are being translated to the team as they relate to guest tracking and productivity.

Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.

Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths.

Verifies that the team has the capabilities to meet expectations.

Leads by example demonstrating self-confidence, energy and enthusiasm.

Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

Managing Property Rooms Operations Function(s)

Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping).

Follows property specific second effort and recovery plan.

Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.

Takes proactive approaches when dealing with employee concerns.

Extends professionalism and courtesy to employees at all times.

Communicates/updates all goals and results with employees.

Meets semiannually with staff on a one-to-one basis.

Assists/teaches the team scheduling against guest and hours/occupied room goals.

Performs hourly job functions as needed.

Performs other duties, as assigned, to meet business needs.

Managing and Monitoring Activities that Affect the Guest Experience

Understands the brand's service culture.

Provides excellent customer service by being readily available/approachable for all guests.

Strives to continually improve guest and employee satisfaction.

Takes proactive approaches when dealing with guest concerns.

Extends professionalism and courtesy to guests at all times.

Responds timely to customer service department request.

Verifies that all team members meet or exceed all hospitality requirements.

Managing Profitability

Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD).

Verifies that a viable key control program is in place.

Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Strives to maximize the financial performance of the department.

Conducting Human Resources Activities

Interviews and assists in making hiring decisions.

Receives hiring recommendations from team supervisors.

Verifies that orientations for new team members are thorough and completed in a timely fashion.

Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.

Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.

Celebrates successes and publicly recognizes the contributions of team members.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

hotel manager jobs in tucson, az

Rooms Operations Manager

General Manager

General Manager

Front Office Supervisor

Sales Manager

Sales Manager - Hilton Tucson El Conquistador

Housekeeping Supervisor - Tucson Hilton El Conquistador

FT Housekeeping Supervisor

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