Top 499 Area support manager (customer services) Jobs in Tucson, Az

Area Support Manager (Customer Services)
Strada Services LLC —Tucson, AZ
- Microsoft Outlook
- Mid-level
- Office
- AD&D insurance
- Dental insurance
Community Manager
Kiln —Tucson, AZ
- $60,000 - $70,000 a year
- Full-time
- Hybrid work
- Mid-level
- Recruiting
- Communication skills
Quick Apply
Asset Protection Operations Coach Trainee
Walmart —Tucson, AZ
- $31.25 - $38.46 an hour
- High school
- Bachelor of Science
- Merchandising
- Paid jury duty
- Disability insurance
Merchandise and Stocking Associate
Sam's Club —Tucson, AZ
- $18 - $26 an hour
- High school
- Sales
- Merchandising
- Paid jury duty
- Disability insurance
UH-60- Simulator Instructor Operator
Leidos —Marana, AZ
- $65,650 - $118,675 a year
- Full-time
- Military
- 3 years
- High school diploma or GED
Senior Mission Planning Engineer/ Senior Systems Engineer (Onsite)
Raytheon —Tucson, AZ
- $86,800 - $165,200 a year
- Full-time
- 5 years
- System design
- Java
- Paid holidays
- Disability insurance
Senior Test Systems Engineer (onsite Tucson, AZ)
Raytheon —Tucson, AZ
- $86,800 - $165,200 a year
- Full-time
- 3 years
- Mentoring
- Experience equivalent to degree accepted
- Paid holidays
- Disability insurance
Area Director of Group Sales
Sentral —Arizona
- $70,000 - $80,000 a year
- 8 hour shift
- Residential
- Bachelor's degree
- Fair chance
Quick Apply
Senior Engineer – Electrical Fuze & Initiation Systems
Raytheon —Tucson, AZ
- $86,800 - $165,200 a year
- Full-time
- 3 years
- Assembly
- Contracts
- Paid holidays
- Disability insurance
Pharmacy Operations Manager- Infusion Pharmacy
Amerita —Tucson, AZ
- Full-time
- Nursing
- Marketing
- Driver's License
- Disability insurance
- Health insurance
12d
Operations Supervisor
MHI RJ Aviation —Tucson, AZ
- 12 hour shift
- Background check
- Microsoft Outlook
- Customer service
- Wellness program
- Health savings account
Quick Apply
AMRAAM Software Integrated Product Team Lead (IPTL)
Raytheon —Tucson, AZ
- $107,500 - $204,500 a year
- Full-time
- 8 years
- C++
- Mentoring
- Paid holidays
- Disability insurance
13d
In-Home Caregiver
Sevita —Tucson, AZ
- $15.45 an hour
- Overtime
- 18 years or older
- Clean driving record
- Computer literacy
Home Health Caregiver
Sevita —Tucson, AZ
- From $15.45 an hour
- Overtime
- 18 years or older
- Clean driving record
- Computer literacy
Test System Engineer II (Onsite Tucson, AZ)
Raytheon —Tucson, AZ
- $68,900 - $131,100 a year
- Full-time
- Mid-level
- Master's degree
- Experience equivalent to degree accepted
- Paid holidays
- Disability insurance
Principal Engineer – Fuze & Initiation Systems
Raytheon —Tucson, AZ
- $107,500 - $204,500 a year
- Full-time
- 3 years
- Assembly
- Contracts
- Paid holidays
- Disability insurance
Principal Electrical Engineer-FPGA Design- Onsite Tucson, AZ
Raytheon —Tucson, AZ
- $107,500 - $204,500 a year
- Full-time
- 8 years
- In-person
- Senior level
- Paid holidays
- Disability insurance
Assistant Community Manager
FirstService Residential —Tucson, AZ
- $24 - $27 an hour
- Full-time
- Background check
- Mid-level
- Office
- Mileage reimbursement
- Health savings account
Quick Apply
Reservation Manager
U-Haul —Tucson, AZ
- Part-time
- Mid-level
- High school diploma or GED
- Time management
- Paid holidays
- Health insurance
13d
Flow Inventory Associate
CarMax Auto Superstores, Inc. —Tucson, AZ
- $18.50 - $25.80 an hour
- 8 hour shift
- Dealership
- Ability to walk for extended periods
- Merchandising
- Paid jury duty
- Paid holidays
3d

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area support manager (customer services) jobs near tucson, az

Area Support Manager (Customer Services)

Strada Services LLC -
Tucson, AZ

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Job Details

Benefits

AD&D insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Opportunities for advancement
Life insurance

Qualifications

Customer communication
Coaching
Client inquiry handling
Mentoring
Construction experience
General management

Full Job Description

Job Summary:

The Area Support Manager will oversee and assist customer service Coordinators in the performance of their job duties such as responding to customer inquiries and resolving issues or complaints.

Supervisory Responsibilities:

Hires entry-level customer service employees.

Trains new employees in the company’s customer service policies, procedures, and best practices.

Organizes and oversees the schedules and work of assigned staff.

Conducts performance evaluations that are timely and constructive.

Handles discipline and termination of employees as needed and in accordance with company policy.

Duties/Responsibilities:

Manages a team of assigned customer service representatives and ensures they comply with company guidelines particularly related to quality of service.

Monitor Coordinator productivity and provide constructive feedback and coaching

Provide direct support to the coordinators; ensure that employees understand their duties or delegated tasks.

Assist with the on-boarding and training of new employees

Coordinate completion of Employee performance reviews along with Direct Report

Review and post Timesheets in Bolt

Ensure adherence to company policies and procedures and recommend training, correction, or disciplinary actions to Direct Report

Ensure departmental performance goals and deadlines comply with the company’s plans and vision and communicate them to Coordinators.

Facilitate communication from upper management to employees and vice versa.

Ensure Area Schedule inboxes are well maintained, and protocol followed; verify builder scheduling emails are being received, processed and responded to in an efficient manner and that proper notations are made in Bolt.

Travel regularly to all Area locations to monitor locations and provide support; identify areas in need of improvement.

Monitor and assist field payroll activities; facilitate communication between Payroll dept and Area Coordinators.

Ensure documentation and printing standards are adhered to and provide training and correction where necessary.

Report any issues/errors with daily systems (Outlook inboxes, websites, printers, Bolt, DOPS).

Maintain consistency between systems; update information as needed and notify required departments (Bolt, DOPS).

Verify all employees have arrived for daily shifts and are working on designated tasks; report any late/missing Coordinators.

In the event of Coordinator absence, assure all tasks are covered and productivity is maintained.

Required Skills/Abilities:

Excellent management and supervisory skills.

Excellent verbal and written communication skills.

Extensive knowledge of customer service procedures and principles.

Organized with attention to detail.

Ability to resolve customer complaints and issues while maintaining a professional and calm demeanor.

Ability to coach and mentor customer service representatives.

Proficient in Microsoft Office Suite or related software.

Education and Experience:

Bachelor’s degree preferred.

3 years’ experience in a construction environment.

Previous experience in a supervisory role preferred.

Physical Requirements:

Prolonged periods sitting at a desk and working on a computer.

Must be able to lift up to 15 pounds at times.

Benefits:

Competitive Pay Rates, paid EVERY Friday
Opportunities for Advancement
Paid Time Off (PTO) – Start accruing on Day 1!
Comprehensive Benefits Package available 1st of the month after 30 days, including: Health, Dental, and Vision Insurance
Employee Assistance Program (EAP)
Life Insurance and AD&D
Company-Paid Basic Life Insurance for ALL Employees
Educational Assistance
401(k) Program

Strada Services is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

area support manager (customer services) jobs in tucson, az

Area Support Manager (Customer Services)

Community Manager

Asset Protection Operations Coach Trainee

Merchandise and Stocking Associate

UH-60- Simulator Instructor Operator

Senior Mission Planning Engineer/ Senior Systems Engineer (Onsite)

Senior Test Systems Engineer (onsite Tucson, AZ)

Area Director of Group Sales

Senior Engineer – Electrical Fuze & Initiation Systems

Pharmacy Operations Manager- Infusion Pharmacy

Operations Supervisor

AMRAAM Software Integrated Product Team Lead (IPTL)

In-Home Caregiver

Home Health Caregiver

Test System Engineer II (Onsite Tucson, AZ)

Principal Engineer – Fuze & Initiation Systems

Principal Electrical Engineer-FPGA Design- Onsite Tucson, AZ

Assistant Community Manager

Reservation Manager

Flow Inventory Associate

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