Top 140 Call center team lead Jobs in Tucson, Az

Collector
Vantage West Credit Union —Tucson, AZ
- $19.21 - $25.22 an hour
- Full-time
- Hybrid work
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Paid holidays
Epic Lumens Analyst - IT Applications
HonorHealth —Arizona
- Full-time
- Computer science
- Computer Science
- Mid-level
- Free parking
- Health insurance
Assoc Mgr,Practice Mgt
Oak Street Health —Tucson, AZ
- $46,988 - $91,800 a year
- Full-time
- Spanish
- Clinic experience
- Mid-level
- Health insurance
- Dental insurance
2h
Police Communications Dispatcher - Tuc
Arizona Department of Public Safety —Tucson, AZ
- $52,839.04 - $69,614.13 a year
- Weekends as needed
- Writing skills
- Basic math
- English
Customer Solutions Representative I
Edmund Optics —Tucson, AZ
- $18 - $20 an hour
- Full-time
- Hospitality
- Office
- Administrative experience
- Paid parental leave
- AD&D insurance
4d
Lead Scribe - Carondelet St. Joseph's Hospital
Vituity —Tucson, AZ
- Per diem
- Writing skills
- Mid-level
- Windows
- Employee assistance program
14d
Senior Living Advisor - Remote
Brookdale Senior Living Inc. —Tucson, AZ
- Nights as needed
- Remote
- Bachelor of Science
- Writing skills
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
4d
Manager, Medical Practice Office
US Heart & Vascular —Tucson, AZ
- Full-time
- 5 years
- Research
- Clinic
Lead Outreach Coordinator, Native American Language Center (COE)
University of Arizona —Tucson, AZ
- $53,039 - $66,299 a year
- Full-time
- 5 years
- Writing skills
- University
- Paid holidays
- Health insurance
11d
Security Guard - La Posada at Pusch Ridge - Per Diem
La Posada Pusch Ridge —Oro Valley, AZ
- Part-time
- Writing skills
- Entry level
- 401(k) matching
- Flexible schedule
Quick Apply
Security Guard - La Posada at Pusch Ridge - Part Time
La Posada Pusch Ridge —Oro Valley, AZ
- Part-time
- Maintenance
- Outdoor work
- Entry level
- 401(k) matching
- Flexible schedule
Quick Apply
General Surgery Residency Program Manager
Banner Health —Tucson, AZ
- Full-time
- Surgery
- Research
- 3 years
Chaplain Per Diem - Outpatient Hospice
Tucson Medical Center —Tucson, AZ
- Day shift
- BLS Certification
- Mid-level
- Outpatient experience
Specialty Representative
AbbVie —Tucson, AZ
- $78,500 - $192,500 a year
- Full-time
- Remote
- Pass drug screening
- English
- High school diploma or GED
- Paid holidays
- Health insurance
Plastic Surgery and Podiatry Residency Program Manager
Banner Health —Tucson, AZ
- Full-time
- Surgery
- Research
- Mid-level
Guest Services Manager
Gospel Rescue Mission Inc —Tucson, AZ
- From $40,000 a year
- Full-time
- Background check
- Spanish
- Clean driving record
Director of Development (non-lead)
UNIVERSITY OF AZ FOUNDATION —Tucson, AZ
- $96,500 - $99,000 a year
- Weekends as needed
- Microsoft Office
- 8 years
- University
Quick Apply
STINGRAI Combined Air Operations Center (CAOC) Liaison Officer (LNO)
HII —Tucson, AZ
- $112,583 - $140,000 a year
- Email
- Mid-level
- 3 years
- Master's degree
- Paid holidays
- Health insurance
Case Manager RN
Optum —Tucson, AZ
- $60,200 - $107,400 a year
- Full-time
- Remote
- Spanish
- Nursing
- Microsoft Excel
7d
Business Development Center Representative
ORielly Chevrolet Inc —Tucson, AZ
- Full-time
- Bilingual
- Background check
- Dealership
- Paid training
- Disability insurance

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call center team lead jobs near tucson, az

Collector

Vantage West Credit Union -
Tucson, AZ

Apply Now

Job Details

Full-time
$19.21 - $25.22 an hour

Benefits

Paid parental leave
Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Military leave
Paid time off
Paid military leave
Parental leave
Employee assistance program
Vision insurance
Life insurance
Pet insurance

Qualifications

Customer communication
Microsoft Excel
Microsoft Outlook
Basic math
High school diploma or GED

Full Job Description

GENERAL SUMMARY:
Manages delinquent member accounts through outbound and inbound collection efforts. Responsible for meeting delinquency, loss rate, and productivity goals as set by management and is charged with protecting the credit union from loss through prompt and efficient collection procedures.

This role is eligible for a language stipend of $200/monthly after 90 days of employment.

Salary range is $19.21 - $25.22/hour. Job Grade, NE-9. Final salary is dependent on candidate's experience and qualifications.

QUALIFICATIONS:
Minimum Education & Experience Requirements:

High School diploma or equivalent is required
2 years of experience in the collections, customer service of client accounts in a call center environment, or in Sales in a structured sales environment
Ability to work at Corporate office in Tucson and remotely
Availability: Monday-Friday, 8:00am-6:15pm, and rotating Saturdays from 9:00am-1:15pm
Spanish speaking skills are a plus but not required

Minimum Knowledge and Skill Requirements:

Requires professional, clear and effective written and verbal communication skills
Must be proficient in Microsoft Office (Word, Excel, Outlook)
Under minimal supervision, able to utilize critical thinking and problem solving skills, and demonstrate effective time management skills
Must be able to perform basic math functions

COMPETENCIES:

Negotiating
Customer Focus
Listening
Written Communication
Technical Learning
Action Oriented
Ethics & Values

WORKING CONDITIONS/ENVIRONMENT:
This job requires the employee sit at a desk or workstation for extended periods of time. No heavy lifting required.

OTHER REQUIREMENTS:
Must comply with all aspects of the Bank Secrecy Act.

MAJOR ACCOUNTABILITIES AND TASKS:
1. Places outbound calls to and accepts incoming calls from members with delinquent loans or accounts.

2. Identifies opportunity for and negotiates payment arrangements to bring account current.

3. Provides excellent quality service to all Members at all times.

4. Documents all member contacts in the collection system and conducts applicable loan maintenance.

5. Meets productivity and performance goals established by management.

6. Locates the member through skip tracing methods, internet research, references and employment.

7. Reviews and recommends repossession, foreclosure, referral to a collection agency, account closure or assignment for lawsuit, as needed.

8. Acts as liaison between the Credit Union and its attorneys, collection agencies and other vendors.

9. Resolves disputes and complaints from members seeking a solution that restores goodwill without placing the credit union at risk.

10. Performs other duties as assigned.

About Us:

At Vantage West, we pride ourselves on fostering a vibrant learning environment where curiosity and growth are at the heart of everything we do. Together, we are not just building a successful company; we are cultivating a community where everyone can thrive.

Benefits And Perks:

Health Coverage – We offer medical, dental and vision coverage for you and your dependents. Other benefits include: life insurance, flexible spending accounts, pet insurance, Team Member Assistance Program (EAP), and Corporate Care Solutions (Backup Child and Adult Care Services).

Paid Time Off and Holidays – Work-life balance is a focus with generous paid time off, with additional time given for sick days, paid holidays, and 16 hours of paid time to participate in our community volunteer program. We also offer enhanced paid military leave and paid maternity/paternity leave.

Retirement Savings – Generous 401k Plan.

Development Activities – We focus on continuous growth by encouraging Job Shadowing and Personal Development Plans, which leads to a 40+% annual internal promotion rate.

Tuition Reimbursement – We have partnered with the University of Arizona Global Campus to offer eligible full-time employees 100% tuition coverage towards an online Bachelor’s or Master’s Degree.

Equal Opportunity Employer Veterans Disabled

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Apply Now

Refine Your Search

call center team lead jobs in tucson, az

Collector

Epic Lumens Analyst - IT Applications

Assoc Mgr,Practice Mgt

Police Communications Dispatcher - Tuc

Customer Solutions Representative I

Lead Scribe - Carondelet St. Joseph's Hospital

Senior Living Advisor - Remote

Manager, Medical Practice Office

Lead Outreach Coordinator, Native American Language Center (COE)

Security Guard - La Posada at Pusch Ridge - Per Diem

Security Guard - La Posada at Pusch Ridge - Part Time

General Surgery Residency Program Manager

Chaplain Per Diem - Outpatient Hospice

Specialty Representative

Plastic Surgery and Podiatry Residency Program Manager

Guest Services Manager

Director of Development (non-lead)

STINGRAI Combined Air Operations Center (CAOC) Liaison Officer (LNO)

Case Manager RN

Business Development Center Representative

I want to receive the latest job alert for call center team lead in tucson, az

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