What to Expect
The Staff Claims Examiner is responsible for managing high-exposure, complex, and litigated claims, including catastrophic injuries, excess limit exposures, and high-profile cases. The ideal candidate will have a strong background in handling auto insurance claims (and or commercial/homeowner lines), a solid understanding of litigation processes, and a proven ability to negotiate settlements. This role plays a critical part in ensuring the timely and fair resolution of complex claims while adhering to legal standards and best practices, with a strong focus on customer service and protecting the interests of both insureds and the company. High prior individual settlement authority is highly sought after.
What You'll Do-
Manage and direct claim resolution with Defense Counsel, our Insureds, and keep the management team apprised of significant updates
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Manage complex coverage issues, excess limit exposures, catastrophic injuries, high-profile cases, and litigated claims, with a focus on customer service
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Communicate with policyholders, adjusters, leadership, legal counsel, and other relevant stakeholders to resolve claims
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Maintain accurate records of claims and ensure compliance with state/federal regulations
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Attend mediations and/or trials, representing the company’s interests and ensuring alignment with legal strategies
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Assess the cost of defense versus indemnity, analyzing financial and legal implications to support strategic decision-making while protecting the insureds and/or the company’s interests
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Provide strategic direction to defense counsel, negotiate timely and fair settlements, oversee loss adjustment expenses, and offer actionable recommendations to the claims management team on settlement or defense strategies
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10+ years of auto, homeowner, or commerical liability claims experience requried, 2+ years of insurance defense work prefered
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Degree or equivalent experience, law degree preferred
- Licensed to practice law in the state of California prefered
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Extensive experience with high exposure bodily injury, commercial liability, or homeowners’ litigation
- Prior high settlement authority
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Prior experience mentoring junior examiners/adjusters or providing technical guidance on complex files
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Excellent negotiation, communication, problem-solving, and organizational skills, with the ability to multi-task, prioritize, and manage a demanding workload while maintaining accuracy and attention to detail
Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Medical plans > plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D
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Short-term and long-term disability insurance (90 day waiting period)
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
