Top 68 Customer relations representative Jobs in Tucson, Az

Community & Member Outreach Assistant
Banner Health —Tucson, AZ
- Weekends as needed
- Hybrid work
- Spanish
- Clean driving record
- English
1d
Intake Coordinator
Sacred Heart Home Health —Tucson, AZ
- Full-time
- Nursing
- No education required
- Customer service
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Tom Deberry - State Farm Agent —Tucson, AZ
- $45,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Pt Access Scheduler I - Wound Clinic
Tucson Medical Center —Tucson, AZ
- Full-time
- Hospital
- Computer literacy
- High school diploma or GED
8d
Surgery Scheduling Representative
Atlas Healthcare Partners —Tucson, AZ
- $19.23 - $28.85 an hour
- Full-time
- Surgery
- Word processing
- Medical office experience
- Health insurance
- Dental insurance
Quick Apply
9d
Medication Prior Authorization Specialist - Manning - Quality
El Rio Community Health Center —Tucson, AZ
- $19.33 - $26.57 an hour
- Full-time
- Spanish
- English
- Mid-level
Quick Apply
Account Representative - State Farm Agent Team Member
Peter Dumas - State Farm Agent —Tucson, AZ
- $40,000 - $80,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Health insurance
- Dental insurance
Quick Apply
Banner Alzheimers Institute Patient Financial Services Representative Neurology Clinic
Banner Health —Tucson, AZ
- Part-time
- 3 years
- Finance
- Clinic
- Wellness program
- Employee assistance program
2d
Leasing Consultant
HSL Asset Management —Tucson, AZ
- Weekends as needed
- Background check
- Spanish
- Sales
- Disability insurance
- Health insurance
Quick Apply
2d
Front Office Patient Financial Representative Ophthalmology Per DIem Tucson
Banner Health —Tucson, AZ
- Part-time
- Background check
- Pass drug screening
- 3 years
- Wellness program
- Employee assistance program
Customer Relations Representative - State Farm Agent Team Member
Merrie Mccain-Connon - State Farm Agent —Tucson, AZ
- $40,000 - $50,000 a year
- Full-time
- Communication skills
- Marketing
- Entry level
- Health insurance
- Paid time off
Quick Apply
Parts Operations Leadperson
Empire Cat —Tucson, AZ
- $27.58 - $32.74 an hour
- Overtime
- Computer literacy
- Merchandising
- English
Quick Apply
2d
Admissions Counselor
The Catholic University of America —Tucson, AZ
- $41,000 - $45,000 a year
- Full-time
- School experience
- Spanish
- High school
Account Representative - State Farm Agent Team Member
Brett Overstreet - State Farm Agent —Tucson, AZ
- $45,000 - $55,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
LS - Line Service Manager
Atlantic Aviation —Tucson, AZ
- $68,000 - $70,000 a year
- Overtime
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
Quick Apply
8d
Principal Electrical Engineer-FPGA Design- Onsite Tucson, AZ
Raytheon —Tucson, AZ
- $107,500 - $204,500 a year
- Full-time
- 8 years
- In-person
- Senior level
- Paid holidays
- Disability insurance
Senior Principal Electrical Engineer-FPGA Design - Onsite Tucson, AZ
Raytheon —Tucson, AZ
- $132,400 - $251,600 a year
- Full-time
- Budgeting
- In-person
- Senior level
- Paid holidays
- Disability insurance
Associate Medical Sales Representative
Paragon 28, Inc. —Tucson, AZ
- Weekends as needed
- Mid-level
- Driver's License
- Bachelor's degree
Business Development Representative
Baker Distributing Company LLC —Tucson, AZ
- Microsoft Excel
- Microsoft Outlook
- High school
Quick Apply
Account Representative - State Farm Agent Team Member
Bob Witt - State Farm Agent —Tucson, AZ
- $35,000 - $45,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Health insurance
- Paid time off
Quick Apply

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Community & Member Outreach Assistant

Banner Health -
Tucson, AZ

Apply Now

Job Details

Full-time
1 day ago

Qualifications

Computer operation
Customer communication
Driver's License
Medicare regulations
Computer skills
Productivity software

Full Job Description

Primary City/State:

Tucson, Arizona

Department Name:

HP Statewide Program Admin

Work Shift:

Day

Job Category:

Marketing and Communications

Banner Plans & Networks (BPN) is a nationally recognized leader in Medicare and private health plans, dedicated to improving member health through innovation and collaboration. We are seeking a personable and relationship-focused Community and Member Outreach Assistant to join our forward-thinking team.

In this role, you will be the face of BPN for our Medicaid members, helping them navigate the complexities of applications and eligibility. We are looking for someone who genuinely enjoys building long-term, trust-based relationships with our members.

Your Impact:

Medicaid Application Assistance: Serve as a trusted resource for Medicaid applicants by assisting individuals with completing and submitting applications through the Health-e-Arizona Plus (HEAplus) system. Guide applicants through eligibility requirements, required documentation, renewals, and benefit-related questions.
Member & Community Engagement: Build positive relationships with applicants and community members by providing excellent customer service and education regarding available programs and resources.
Outreach & Event Support: Conduct outbound calls to promote and support community outreach efforts, including scheduling appointments, event participation, and follow-up activities. Represent the organization at both virtual and in-person community events, engaging directly with attendees and providing information on available services.
Operational Support: Complete administrative and tracking activities to support outreach initiatives, application assistance efforts, and departmental goals.

Position Details:

Schedule: Full-time, Monday–Friday, 8:00 AM – 5:00 PM with some REQUIRED WEEKENDS AND EVENINGS.
Location: Hybrid, combination of working from home and mandatory travel for events, reliable transportation (mostly in the greater Phoenix Metro area) and meetings (generally at the Tucson Corporate Office).
Ideal Candidate: Personable demeanor, customer service experience, basic Excel skills, and a comfort for fast-paced environments. Experience using Health-e-Arizona Plus (HEAplus) and working knowledge of AHCCCS eligibility policies and procedures are required. BILINGUAL IN ENGLISH AND SPANISH HIGHLY PREFERRED. MUST HAVE EXPERIENCE WITH EITHER AHCCCS OR MEDICARE AND MEDCAID. APPLICANT MUST LIVE IN THE TUSCON OR PIMA COUNTY AREA TO BE CONSIDERED.

Banner University Health Plans (BUHP) manage a variety of health plans. Our mission is to advance health and wellness through education, research and patient care. As such, B UHP operates as one component of an integrated health care system that includes Banner ‒ University Medical Center Tucson Campus and South Campus as well as a comprehensive network of Banner Health primary care and specialty care providers. We also have a robust and diversified community provider network across all counties of operation. Our goal is to ensure that our members have access to care nearby and that primary care providers have a good selection of local providers with which to work and refer our members.

POSITION SUMMARY
This position promotes Health Plan benefits and services to current and potential members at community events, sponsorships, charities, health-related events, community partnerships, speaking engagements and outreach programs. This position will participate in all member growth and retention programs and activities as assigned.

CORE FUNCTIONS
1. Coordinates and supports member retention programs and activities as assigned. Tracks results to assist in the development of measurable outcomes.

2. Identifies potential outreach opportunities to inform current and potential members of health plan benefits and services.

3. Maintains a calendar of all outreach events. Coordinates marketing materials, giveaways, and activities for all outreach functions. Assists manager in planning HP sponsored outreach activities.

4. Health Plan representative with community agencies and serves on various community-based committees. Attends and participates in appropriate health fairs and community events.

5. Collaborate with key internal departments and external clients to ensure members receive continued access to care.

6. Works effectively with community-based agencies and practitioners to ensure members understand how to receive proper health care. Establishes and maintains relationships with community partners.

7. Acts as a liaison with state AHCCCS and local county and state agencies. Adhere to AHCCCS, CMS and AZ DOI Marketing Guidelines.

8. Serves as a point of contact for inquiries and requests from community partners and community organizations. Creates and maintains an up-to-date external list of community contacts. Ensures the HP websites have current and accurate information related to Outreach.

9. Internal customers include volunteers, physicians and staff, including management and administrative level employees. External customers include community and business organizations, potential patient referral facilities, patients and families.

MINIMUM QUALIFICATIONS

Skill level typically achieved through a minimum of two years of experience in community relations, marketing, customer service, event support or health care related field. Must have ability to work evenings and weekends required. Must have reliable transportation, valid driver’s license, proof of car insurance and clean driving record.

Must posses excellent oral and written communication, as well as listening skills to effectively interact pleasantly and calmly. Must possess basis computer skills, including familiarity with office suite. Must be able to effectively prioritize and make sound decisions following established department policies, procedures and standards. Ability to multi-task in a fast paced environment with frequent interruptions. Must possess the ability to work cohesively in a team environment.

PREFERRED QUALIFICATIONS

One year experience with AHCCCS, Commercial Insurance and/or Medicare preferred. Bilingual skills (English/Spanish) preferred

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Apply Now

Refine Your Search

customer relations representative jobs in tucson, az

Community & Member Outreach Assistant

Intake Coordinator

Customer Relations Representative - State Farm Agent Team Member

Pt Access Scheduler I - Wound Clinic

Surgery Scheduling Representative

Medication Prior Authorization Specialist - Manning - Quality

Account Representative - State Farm Agent Team Member

Banner Alzheimers Institute Patient Financial Services Representative Neurology Clinic

Leasing Consultant

Front Office Patient Financial Representative Ophthalmology Per DIem Tucson

Customer Relations Representative - State Farm Agent Team Member

Parts Operations Leadperson

Admissions Counselor

Account Representative - State Farm Agent Team Member

LS - Line Service Manager

Principal Electrical Engineer-FPGA Design- Onsite Tucson, AZ

Senior Principal Electrical Engineer-FPGA Design - Onsite Tucson, AZ

Associate Medical Sales Representative

Business Development Representative

Account Representative - State Farm Agent Team Member

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