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Administrative Assistant 1

State of Arizona -
Tucson, AZ

Apply Now

Job Details

Full-time
$15.45 an hour
3 days ago

Benefits

Paid parental leave
Paid holidays
Disability insurance
Health insurance
Dental insurance
Parental leave

Qualifications

Mail stamping
Correspondence management
Mail metering
Email customer support
Phone communication
Inventory management
Writing skills
In-person customer service
Mail distribution
Scanning
Task prioritization
Calendar management
Mail management
Mail processing
Productivity software
1 year
Data accuracy checks
Faxing
Associate's degree
Communication skills
Entry level
Office phone management
Customer data entry

Full Job Description

542055

TUCSON

DEPT OF CHILD SAFETY

Full-time

Closing at: Jul 11 2026 - 23:55 MST

DEPARTMENT OF CHILD SAFETY

The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support.

Administrative Assistant 1

Job Location:

POST-PERMANENCY SUPPORT OFFICE
4201 S Santa Rita Ave Tucson, AZ

Posting Details:

Salary: $15.4500 HRLY/$32,136.00 Salary

Grade: 13

Closing Date: July 11, 2026

Job Summary:

This position is the only secretarial position to support a unit consisting of: 1 supervisor - HSUS, 7 case managers (Human Services Specialist III, and one Claims Specialist. This is a very busy, high caseload volume unit, which services Pima, Pinal, as well as 5 other Southern counties for the Post-Permanency Supports Program, formerly known as Adoption & Guardianship Subsidy. This receptionist/clerical position provides a public-facing assistant to the calls received and the walk-in clients as well. There are data entry tasks expected as well as monitoring and contact with field case managers regarding guardianship subsidy applications. This person receives and distributes the US mail, scanning items and uploading when appropriate.

Job Duties:

Receiving and inputting into the data base new applications for guardianship and adoption subsidy for the Tucson Subsidy office. Assuring that contact information is correct and contact applicants if needed to verify information. For Guardianship Subsidy, mails introductory letter to guardians.
Receives annual reviews, checks contact information for changes, informs case managers when family is licensed foster parent, processes changes in Guardian system, inputs changes and received date into database. Scans Annual Reviews to case managers. Assists Case Mangers who are teleworking with items needed to be printed and mailed.
Stamps outgoing mail with postage, collects incoming mail and dates stamps it before scanning to case managers. Assists case managers in bulk mailing of letters to families as well as sending “Welcome Packets” to new families. Monitors postage funds.
Answers incoming calls, faxes, emails and walk-in customers, makes referrals to subsidy specialists, or assists with receipt of documents or provides forms to clients as needed, allowing Subsidy Specialists to focus on other tasks. Notates in Guardian System when providing forms to families.
Monitors two lists from Guardian system in an effort to ensure that wayward Guardianship Subsidy applications are located and successfully submitted. This entails having knowledge of requirements for an acceptable application and how to navigate Guardian to ascertain where the application got side-tracked. Constructs detailed emails to field specialists containing instructions on needed actions to remedy off-track applications. For applications coming from third party (non-DCS) agencies, creates the guardianship subsidy application in the Guardian system, attaching needed artifacts and communicating to supervisor needed assignment.
Monitors Subsidy Email In Box distributing emails to management and subsidy specialists from the Governor's Ombudsman's Office and others. Updates calendars in the office including large In Day calendar. Monitors supply inventory, needed forms and provides support to supervisor with office management duties. Processes incoming and outgoing transfer cases for internal and external transfers.
Other duties as assigned as related to the position.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:

Department and guardianship and adoption subsidy program and eligibility parameters
Formatting business letters and e-mail correspondence to the public and internal professionals

Skills in:

Oral and written communication
Customer service
Computer skills including Adobe, Microsoft Office
Typing
Workload management
Answering multiple phone lines

Ability to:

Prioritize tasks.
Handle multiple important assignments at once
Seek assistance when needed
Follow through without direct supervision
Interact with the internal and external customers

Selective Preference(s):

Responsible experience in a position requiring skill in oral and written communication, initiative, judgment and independence in the performance of duties; or an Associate of Arts degree from an accredited college or university and one year of the required experience; or a Bachelor's degree from an accredited college or university.

Pre-Employment Requirements:

The ability to secure and maintain clearance from the DCS Central Registry.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

The State of Arizona provides an excellent comprehensive benefits package including:

Affordable medical, dental, life, and short-term disability insurance plans
Top-ranked retirement and long-term disability plans
10 paid holidays per year
Vacation time accrued at 4:00 hours bi-weekly for the first 3 years
Sick time accrued at 3:42 hours bi-weekly
Deferred compensation plan
Wellness plans

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-3141 or by email at [email protected]. Requests should be made as early as possible to allow time to arrange the accommodation. Should you have any further questions regarding the interview process you can reach out to a member of our recruitment team at 602-255-2903 or by email at [email protected]. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

Apply Now

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dcs program manager jobs in tucson, az

Administrative Assistant 1

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ESSM Japan Principal Cost Control Analyst

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I want to receive the latest job alert for dcs program manager in tucson, az

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DEPARTMENT OF CHILD SAFETY

Administrative Assistant 1

POST-PERMANENCY SUPPORT OFFICE
4201 S Santa Rita Ave Tucson, AZ

Salary: $15.4500 HRLY/$32,136.00 Salary

Grade: 13

Closing Date: July 11, 2026

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dcs program manager jobs in tucson, az

ASSISTANT CASE MANAGER-CASE AIDE

ESSM Japan Principal Cost Control Analyst

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I want to receive the latest job alert for dcs program manager in tucson, az

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DEPARTMENT OF CHILD SAFETY

Administrative Assistant 1

POST-PERMANENCY SUPPORT OFFICE 4201 S Santa Rita Ave Tucson, AZ

Salary: $15.4500 HRLY/$32,136.00 Salary

Grade: 13

Closing Date: July 11, 2026

POST-PERMANENCY SUPPORT OFFICE
4201 S Santa Rita Ave Tucson, AZ