Top 43 Desktop support Jobs in Tucson, Az

IT Support Specialist I/II
Nodes Up IT Solutions —Tucson, AZ
- $25 - $30 an hour
- 8 hour shift
- Hybrid work
- Background check
- Software troubleshooting
- Customer service
- Health insurance
- Dental insurance
Quick Apply
MSP IT Support Technician
Technology Solutions —Tucson, AZ
- $45,000 - $65,000 a year
- Full-time
- No experience needed
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
12d
IT Support Helpdesk Analyst I
University of Arizona —Tucson, AZ
- $22.77 - $28.46 an hour
- Full-time
- Office
- Windows
- Residential
- Paid holidays
- Health insurance
8d
Entry Level IT Support Technician
PRECISION SHOOTING EQUIPMENT, INC —Tucson, AZ
- From $20 an hour
- Weekends as needed
- Computer literacy
- English
- Office
- Health savings account
- Health insurance
Quick Apply
3d
IT Support Engineer I, OTS
Amazon.com Services LLC —Tucson, AZ
- $25 - $41 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Information Technology Support Technician
Buffalo Exchange —Tucson, AZ
- From $17.50 an hour
- Full-time
- Office
- Windows
- Microsoft Office
- Health savings account
- Health insurance
Quick Apply
5h
Information Technology Support Technician – Tucson (HQ)
Buffalo Exchange —Tucson, AZ
- Full-time
- Computer literacy
- Office
- Windows
- Dental insurance
- Paid time off
Desktop Support Analyst II
Amerilife Group, LLC —Tucson, AZ
- Full-time
- Background check
- Mid-level
- Continuous improvement
- Disability insurance
- Health insurance
13d
IT Technician
Town of Oro Valley, AZ —Oro Valley, AZ
- $46,133 - $51,899 a year
- Overtime
- Hybrid work
- Background check
- Mid-level
- High school diploma or GED
5d
Desktop PC Imaging Technician in Tucson, AZ
Virtual Service Operations —Tucson, AZ
- $17 - $25 an hour
- Temporary
- Ability to walk for extended periods
- Writing skills
- Office
- Health insurance
IT Service Technician
Govcio LLC —Tucson, AZ
- $53,040 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
Help Desk Technician
Winsor Consulting Group LLC —Tucson, AZ
- Full-time
- Computer science
- Computer Science
- 11+ years
Quick Apply
SITEC - PC Technician - Davis-Monthan AFB, AZ
Peraton —Davis-Monthan AFB, AZ
- $66,000 - $106,000 a year
- Bachelor of Science
- Mid-level
- Windows
- Health savings account
- Paid holidays
14d
Help Desk Administrator
Winsor Consulting Group LLC —Tucson, AZ
- Full-time
- Mid-level
- Windows
- Mentoring
Quick Apply
SITEC - PC Technician - Davis Monthan AFB, AZ
Peraton —Davis-Monthan AFB, AZ
- $51,000 - $82,000 a year
- Inventory management
- Customer service
- Bachelor of Science
- Health savings account
- Paid holidays
14d
Tier II Service Desk Engineer
Unio Digital —Tucson, AZ
- Full-time
- Mid-level
- 4 years
- Communication skills
- Paid time off
- 401(k) 4% Match
Quick Apply
IT Field Support Technician
Asarco LLC —Sahuarita, AZ
- Computer science
- Computer Science
- Mid-level
Quick Apply
Computer Lab Technician
Vail Unified School District —Vail, AZ
- From $16.92 an hour
- Full-time
- Word processing
- Basic math
- Research
Quick Apply
Product Support Specialist - Fitness
Garmin International, Inc. —Tucson, AZ
- Full-time
- Computer literacy
- High school diploma or GED
- Communication skills
Health IT Application Support Technician
Pascua Yaqui Tribe —Tucson, AZ
- Weekends as needed
- Microsoft Outlook
- HIPAA
- Research
- Profit sharing
- Paid holidays

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desktop support jobs near tucson, az

IT Support Specialist I/II

Nodes Up IT Solutions
Tucson, AZ

Quick Apply

Job Details

Full-time
$25 - $30 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Software troubleshooting
Customer service
Maintenance
Windows
Driver's License
Computer networking
IT
Active Directory
CompTIA A+

Full Job Description

About Nodes Up I.T. Solutions

Nodes Up offers our clients a full suite of professional services and products, including Managed IT Services, Network Infrastructure, and Cloud Solutions. Nodes Up maintains a true customer-focused, personal touch that exists nowhere else. Our goal is simple: to exceed our customers’ expectations.

About the Position

Nodes Up is seeking an IT Support Specialist I/II to join our team. This position primarily focuses on providing exceptional remote helpdesk support to our clients while also assisting with on-site service visits throughout Southern Arizona.

Approximately 75% of your time will be dedicated to helpdesk operations, including remote support, ticket management, and client communications. The remaining 25% of your time will be spent working on-site at client locations, assisting with deployments, installations, troubleshooting, and project work.

This position serves as a key member of our service delivery team, working closely with other technicians and engineers to ensure exceptional client support and timely issue resolution.

This is a hybrid work environment, with time spent between our Tucson office, home office, and client locations.

Primary Responsibilities

Provide technical assistance and support for incoming issues related to computers, software, Microsoft 365, printers, peripherals, and network-connected devices via phone, remote support, and onsite visits.
Monitor and manage assigned helpdesk tickets to ensure timely responses and resolutions that meet company service standards.
Serve as a primary point of contact for client support requests and communicate clearly with users regarding issue status and resolution.
Escalate advanced technical issues to senior engineers when appropriate while maintaining ownership of client communications.
Install, configure, and support desktop computers, laptops, mobile devices, printers, scanners, and other end-user technology.
Configure, troubleshoot, and support Microsoft 365 environments, including Exchange Online, Teams, Entra ID, and OneDrive.
Utilize RMM, PSA, remote access, and monitoring tools to diagnose and resolve client issues.
Maintain accurate documentation of client environments, support activities, and technical procedures.
Assist with workstation deployments, hardware replacements, and new user setups.
Participate in proactive maintenance activities and monitoring response efforts.

Onsite & Field Support Responsibilities (Approximately 25%)

Travel to client locations within Tucson and surrounding areas to provide onsite troubleshooting and support.
Assist with hardware installations, workstation deployments, network equipment replacements, and office moves.
Support other engineers with project-related tasks and field service requests.
Perform onsite assessments and assist with documenting client environments.
Provide hands-on support during network, server, and technology upgrade projects.

Additional Responsibilities

Under supervision and guidance, additional responsibilities may include:

Respond to monitoring alerts and proactively address potential issues before they impact clients.
Assist with firewall, switch, and wireless access point configuration and troubleshooting.
Deploy Microsoft updates and security patches utilizing RMM and management tools.
Participate in technical training and professional development activities.

Ideal Candidate

Strong customer service and communication skills.
Experience supporting Microsoft Windows 10/11 environments in a business setting.
Working knowledge of Microsoft 365 administration, including Exchange Online, Teams, Entra ID, and OneDrive.
Basic understanding of networking concepts including TCP/IP, DNS, DHCP, VPN, and wireless networking.
Ability to prioritize and manage multiple support requests in a fast-paced environment.
Self-motivated and organized with strong attention to detail.
Comfortable working independently and as part of a team.
Valid driver's license and reliable transportation for client visits.
Detail-oriented with solid written and verbal communication skills.

Why Work at Nodes Up?

At Nodes Up, you're more than just another technician—you'll be a valued member of a close-knit team that takes pride in delivering exceptional service to local businesses. We believe in investing in our team members and creating opportunities for long-term growth and success.

What We Offer

Small team environment where your contributions have a direct impact.
Exposure to a wide variety of technologies, industries, and client environments.
Opportunities for professional growth, training, and advancement.
Supportive leadership team focused on mentoring and employee development.
A collaborative culture where teamwork and customer service come first.
Hybrid work environment with a mix of remote work, office time, and onsite client interaction.
The opportunity to build meaningful relationships with local businesses throughout Southern Arizona.

What Success Looks Like

At Nodes Up, success is measured by more than just closing tickets. We are looking for team members who take ownership, deliver outstanding customer service, and continuously improve their technical skills.

Successful team members:

Maintain high levels of client satisfaction through professional and responsive support.
Consistently meet ticket response and resolution objectives.
Take ownership of issues and follow through until resolution.
Keep client documentation accurate, organized, and up to date.
Communicate clearly and professionally with clients and team members.
Demonstrate accountability, reliability, and attention to detail.
Contribute positively to team culture and collaboration.
Continuously develop technical knowledge and pursue learning opportunities.
Support company processes, standards, and best practices.
Help clients achieve their technology goals through proactive support and recommendations.

Schedule

Full-Time
8-Hour Shift | 8:00 AM – 5:00 PM

Certifications

Certifications are not required but preferred

Industry certifications (Microsoft, Cisco, CompeTIA.)

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

License/Certification:

Driver's License (Required)

Ability to Commute:

Tucson, AZ 85716 (Required)

Work Location: Hybrid remote in Tucson, AZ 85716

Quick Apply

Refine Your Search

desktop support jobs in tucson, az

IT Support Specialist I/II

MSP IT Support Technician

IT Support Helpdesk Analyst I

Entry Level IT Support Technician

IT Support Engineer I, OTS

Information Technology Support Technician

Information Technology Support Technician – Tucson (HQ)

Desktop Support Analyst II

IT Technician

Desktop PC Imaging Technician in Tucson, AZ

IT Service Technician

Help Desk Technician

SITEC - PC Technician - Davis-Monthan AFB, AZ

Help Desk Administrator

SITEC - PC Technician - Davis Monthan AFB, AZ

Tier II Service Desk Engineer

IT Field Support Technician

Computer Lab Technician

Product Support Specialist - Fitness

Health IT Application Support Technician

I want to receive the latest job alert for desktop support in tucson, az

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