Top 11 Eligibility worker Jobs in Tucson, Az

Eligibility Screening Services Representative- Onsite
Northwest Medical Center Tucson —Tucson, AZ
- Full-time
- High school diploma or GED
- In-person
- Associate's degree
Quick Apply
Benefits and Eligibility Specialist
Infinite Computing Systems —Tucson, AZ
- $18.61 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Travel
- Paid time off
Quick Apply
Benefit and Eligibility Specialist - Multiple Locations
Terros Health —Tucson, AZ
- Multiple hires
- Current TB test
- Medical office experience
- HIPAA
- Wellness program
- Disability insurance
8d
Operations - Eligibility Enrollment Specialist
Marana Health —Tucson, AZ
- Full-time
- Spanish
- Computer literacy
- Basic math
- Paid jury duty
- Paid holidays
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Medical Insurance Eligibility Specialist
Easter Seals Blake Foundation —Tucson, AZ
- Full-time
- Spanish
- Computer literacy
- Mid-level
- 403(b) matching
- Health savings account
1d
Eligibility Specialist - Stone - Health Insurance and Community Resources
El Rio Community Health Center —Tucson, AZ
- $17.57 - $24.16 an hour
- Full-time
- Spanish
- Public speaking
- HIPAA
- Employee discount
Quick Apply
Eligibility Specialist - Congress - Health Insurance and Community Resources
El Rio Community Health Center —Tucson, AZ
- $17.57 - $24.16 an hour
- Full-time
- Spanish
- Public speaking
- HIPAA
- Employee discount
Quick Apply
Tapestry Eligibility Analyst
Vytwo —United States
- Full-time
- Remote
- 5 years
- HIPAA
- SQL
Quick Apply
Marketing Manager | Equity-Salary
Tribiut —United States
- $85,142 a year
- Part-time
- Remote
- 7 years
- Marketing
- Analysis skills
Quick Apply
3d

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Billing Specialist Medical/Healthcare
Arizona Community Physicians —Tucson, AZ
High school diploma or equivalent required; additional billing or coding certification is a plus. Post insurance and patient payments.
Quick Apply
Benefits and Eligibility Specialist
Infinite Computing Systems —Tucson, AZ
Explain rules and policies to claimants, representatives, employers, doctors, state and federal agencies and solicit information to make qualification…
$18.61 an hour
Quick Apply

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Eligibility Specialist II
Logan County Job and Family Services —Bellefontaine, OH
Excellent customer service and detailed data entry are an requirement of this position. Case Managers also attend meetings, trainings, conferences, workshops,…
$17.77 - $23.02 an hour
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Part-Time Onsite Medicaid Eligibility Representative
Revenue Group —Columbus, OH
Hospital Referral Services on-sites screen and help patient’s bedside to see what assistance programs the uninsured or underinsured may be eligible to receive.
$17.50 an hour
Quick Apply
1d

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Eligibility Screening Services Representative- Onsite

Northwest Medical Center Tucson -
Tucson, AZ

Quick Apply

Job Details

Full-time

Qualifications

Employee relationship building
High school diploma or GED

Full Job Description

Job Summary

The schedule for this position is as follows: Tuesday through Friday 9:00 a.m. - 5:30 p.m. and Saturday 8:00 a.m. - 4:30 p.m.

The Eligibility Screening Services Representative serves as the initial point of contact for customers, addressing inquiries, resolving issues, and delivering high-quality service to ensure a positive customer experience. This entry-level role requires excellent communication skills, attention to detail, and the ability to manage a variety of customer requests through multiple channels, including phone, email, and chat. The Representative works in a performance-driven environment, adhering to established service metrics and standards, while collaborating with other departments to ensure timely and effective resolution of customer concerns.

Essential Functions

Responds to customer inquiries through phone, email, chat, or other communication channels, providing accurate and timely information.
Clarifies and resolves customer issues by identifying their needs, determining root causes, and implementing effective solutions.
Escalates complex or unresolved issues to appropriate team members or departments, ensuring prompt follow-up and resolution.
Provides triage support for common issues related to platforms, applications, and back-office processes.
Documents all interactions accurately and thoroughly in the customer relationship management (CRM) system, ensuring detailed records of inquiries and resolutions.
Adheres to quality standards and key performance indicators (KPIs), including productivity, response times, and customer satisfaction ratings.
Delivers exceptional customer service by maintaining professionalism, patience, and a customer-focused attitude in all interactions.
Contributes to a team-oriented work environment by sharing insights, offering assistance, and collaborating effectively with peers and supervisors.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.

Qualifications

H.S. Diploma or GED required
Associate Degree or some college coursework in a related field preferred
1-2 years of customer service experience required, preferably in a call center or help desk environment required
Familiarity with CRM software and customer service tools preferred

Knowledge, Skills and Abilities

Strong verbal and written communication skills, with the ability to clearly convey information and resolve customer concerns.
Proficient in using computer systems, including Microsoft Office Suite and CRM platforms.
Excellent problem-solving and critical-thinking abilities.
Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
Detail-oriented with a strong focus on accuracy and quality.
Demonstrated ability to work independently and as part of a team.
Strong interpersonal skills and the ability to build rapport with customers and colleagues.

Quick Apply

Refine Your Search

eligibility worker jobs in tucson, az

Eligibility Screening Services Representative- Onsite

Benefits and Eligibility Specialist

Benefit and Eligibility Specialist - Multiple Locations

Operations - Eligibility Enrollment Specialist

Medical Insurance Eligibility Specialist

Eligibility Specialist - Stone - Health Insurance and Community Resources

Eligibility Specialist - Congress - Health Insurance and Community Resources

Tapestry Eligibility Analyst

Marketing Manager | Equity-Salary

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