Top 6 It support technician i Jobs in Tucson, Az

IT Support Agent - Tier 1
Precision Toyota of Tucson —Tucson, AZ
- $18.00 - $19.50 an hour
- Full-time
- Computer literacy
- Office
- Windows
- Paid parental leave
- Disability insurance
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IT Support Technician I
U.S. District Court - District of Arizona —Tucson, AZ
- $50,297 - $81,787 a year
- Online Application
- Microsoft Outlook
- Word processing
- Pass drug screening
IT Support Engineer I, OTS
Amazon.com Services LLC —Tucson, AZ
- $25 - $41 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Life Support Operator & Water Quality Tech Level 1 (Zoo Aquatics)
REID PARK ZOOLOGICAL SOCIETY —Tucson, AZ
- $20.75 - $24.38 an hour
- Weekends as needed
- Bilingual
- Background check
- Current TB test
- Paid holidays
- Disability insurance
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3d

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IT Support Analyst
Confidential —Tucson, AZ
Provide front-line technical support to end users, managing and resolving tickets through our IT support ticketing system in a timely, professional manner.
$62,000 - $68,000 a year
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3d
IT Service Support Technician
Precious Metals Refinery LLC —Tucson, AZ
\*\*\* Valid driver's license and reliable transportation required\*\*\*. Low voltage cable installation and troubleshooting – AJ45 / CAT6.
$19 - $28 an hour
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Tier 1 Technical Support Specialist
Kloud9 IT, Inc. —Columbus, OH
As the front line of support, the Tier 1 Specialist is responsible for handling basic technical queries, escalating more complex problems, and ensuring a…
$40,000 - $50,000 a year
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Technical Support Specialist Tier I
Schneider Downs & Co., Inc. —Columbus, OH
Provide Service Desk support including taking and logging calls, working directly with end users to resolve problems in a friendly manner while tracking and…
10d

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IT Support Agent - Tier 1

Precision Toyota of Tucson -
Tucson, AZ

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Job Details

Full-time
$18.00 - $19.50 an hour

Benefits

Paid parental leave
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Computer operation
Equipment troubleshooting
High school diploma or GED
Hardware diagnostics
Technical Proficiency

Full Job Description

Why Join Our Team?

Recognized as one of the nations best Toyota dealerships, we've earned the coveted Presidents Award several consecutive years in a row and twice earned membership in Toyota's exclusive Board of Governors, a select group of the Top 5% of Toyota dealers in the nation. Whats more, were one of only a handful of dealerships nationwide to have received all seven possible Toyota Recognition Awards.

Job Summary:

Are you passionate about technology and helping others? Precision Toyota of Tucson is seeking a motivated and congenial Entry-Level IT Help Desk Agent to join our team. In this on-site role, you will be the first point of contact for our employees experiencing basic technical issues. You'll provide timely and friendly support for common IT tasks, primarily focusing on password resets, basic hardware troubleshooting, software assistance, and escalating more complex problems when necessary. This is a fantastic opportunity to start your IT career in a supportive environment!

Key Responsibilities:

This is an on-site role; it is not remote.
Serve as the initial point of contact for technical support requests received via phone, email, or ticketing system.
Provide prompt and courteous assistance for basic IT issues, including:
- Password resets and account unlocks.
- Troubleshooting common hardware problems (monitors, keyboards, cellphones, desk phones, mice, printers).
- Assisting with basic software questions and website access.
- Setting up new user accounts based on standard procedures.
- Troubleshooting connectivity issues for workstations and peripherals.
Accurately log all help desk interactions, troubleshooting steps, and resolutions in our IT ticketing system.
Identify and escalate more complex technical issues to Tier 2/3 support teams or appropriate personnel.
Follow established procedures and contribute to documentation for common issues and solutions.
Assist with organizing and maintaining inventory of IT equipment and supplies.
Assist with higher level IT tasks under the supervision/guidance of manager(s)
Maintain a high level of professionalism and service in all interactions.

Required Qualifications:

High School Diploma or GED equivalent.
You should be very comfortable with technology. You're the \"computer\" expert in your family or friend group - the one people turn to when they need technical help.
Firm understanding of computer hardware, software, and networking concepts.
Strong verbal and written communication skills.
Excellent service and interpersonal skills – patience, empathy, and a positive attitude are key!
Ability to diagnose and resolve basic technical problems efficiently.
Aptitude for learning new technologies and procedures quickly.
Reliable, punctual, and able to manage time effectively.
Ability to work effectively both independently and as part of a team.

Preferred Qualifications (Nice-to-Haves):

Familiarity with ChromeOS and Windows operating systems settings
Familiarity with Zoom Phone
Previous experience in a customer service role (retail, call center, etc.).
Some college coursework in Information Technology or a related field.
Entry-level IT certifications (e.g., CompTIA IT Fundamentals, CompTIA A+).
Familiarity with IT ticketing systems (we use Freshdesk).

Work Environment:

This position operates in a car dealership environment. In addition to basic IT tasks, you may be trained to assist with dealership-specific hardware, software, and machinery.
Routine use of standard office equipment such as computers, phones, and printers.
May require occasional lifting (e.g., moving monitors or computer towers) of items up to 30 lbs.

Company Benefits:

Vanguard 401(k) with company match
Medical insurance, including Flexible Spending Accounts and Dependent Care Flexible Spending Accounts
Dental insurance
Vision insurance
Ample paid time off
Charitable giving match and charitable paid time off
Equal maternity/paternity leave for tenured team members
Team Member-only \"quiet lounge\" for peaceful work breaks and yoga/stretching
Short-term and long-term disability insurance
Life insurance
And more

Precision Toyota of Tucson is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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it support technician i jobs in tucson, az

IT Support Agent - Tier 1

IT Support Technician I

IT Support Engineer I, OTS

Life Support Operator & Water Quality Tech Level 1 (Zoo Aquatics)

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