Top 192 Senior customer support representative Jobs in Tucson, Az

Patient Financial Service Representative Behavioral Health
Banner Health —Tucson, AZ
- $18.02 - $27.03 an hour
- Full-time
- Vital signs
- Word processing
- High school diploma or GED
4d
Front Office Patient Financial Representative Physician Practice
Banner Health —Tucson, AZ
- Full-time
- Vital signs
- Word processing
- Mid-level
4d
Client Support Specialist
CooperSurgical —Tucson, AZ
- Full-time
- Word processing
- Computer literacy
- Basic math
- Health insurance
- Paid time off
Eligibility Specialist -Multiple Locations
Terros Health —Tucson, AZ
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Wellness program
- Disability insurance
Senior Customer Service Representative
RB Global —Tucson, AZ
- $33,840 - $42,270 a year
- Full-time
- Mid-level
- Office
- 1 year
Quick Apply
13d
Tomahawk Portfolio Executive Assistant
Raytheon —Tucson, AZ
- $53,100 - $100,900 a year
- Extended hours
- Microsoft Excel
- 6 years
- Microsoft Outlook
- Paid holidays
- Disability insurance
6d
Third-Party Logistics Specialist
Raytheon —Marana, AZ
- $86,800 - $165,200 a year
- Full-time
- Mid-level
- 3 years
- Warehouse
- Paid holidays
- Disability insurance
4d
Sr Tech, Security (Hybrid)
RTX Corporate —Tucson, AZ
- $43,400 - $82,600 a year
- Full-time
- Hybrid work
- High school
- Customer service
- Mid-level
- Paid holidays
- Disability insurance
Senior Mission Planning Engineer/ Senior Systems Engineer (Onsite)
Raytheon —Tucson, AZ
- $86,800 - $165,200 a year
- Full-time
- 5 years
- System design
- Java
- Paid holidays
- Disability insurance
Senior Motor Controls Engineer
Raytheon —Tucson, AZ
- $86,800 - $165,200 a year
- Full-time
- Laboratory experience
- 3 years
- Analysis skills
- Paid holidays
- Disability insurance
Senior Systems Engineer – Architecture and Requirements in Cameo (P3)
Raytheon —Tucson, AZ
- $86,800 - $165,200 a year
- Full-time
- Computer science
- 5 years
- Engineering
- Paid holidays
- Disability insurance
9d
Senior Subsystem Engineer
Raytheon —Tucson, AZ
- $86,800 - $165,200 a year
- Full-time
- 5 years
- Travel
- Mentoring
- Paid holidays
- Disability insurance
Principal Systems Integration and Test Engineer
Raytheon —Tucson, AZ
- $107,500 - $204,500 a year
- Full-time
- Management
- Software troubleshooting
- 8 years
- Paid holidays
- Disability insurance
Principal Power Systems Integration Engineer (Power Lead)
Raytheon —Tucson, AZ
- $107,500 - $204,500 a year
- Full-time
- Master's degree
- Continuous improvement
- Doctor of Philosophy
- Paid holidays
- Disability insurance
Senior Systems Engineer – Anti-Tamper / Program Protection (On-site Tucson, AZ) – P3
Raytheon —Tucson, AZ
- $86,800 - $165,200 a year
- Full-time
- 5 years
- In-person
- Senior level
- Paid holidays
- Disability insurance
13d
Senior Systems Engineer
Raytheon —Tucson, AZ
- $86,800 - $165,200 a year
- Full-time
- 5 years
- Office
- Analysis skills
- Paid holidays
- Disability insurance
Senior Principal Electrical Engineer - Digital Focus
Raytheon —Tucson, AZ
- $132,400 - $251,600 a year
- Full-time
- Engineering
- Analysis skills
- Travel
- Paid holidays
- Disability insurance
Sr Systems Engineer – Onsite
Raytheon —Tucson, AZ
- $86,800 - $165,200 a year
- Full-time
- 5 years
- System design
- Windows
- Paid holidays
- Disability insurance
Senior Engineer – Electrical Fuze & Initiation Systems
Raytheon —Tucson, AZ
- $86,800 - $165,200 a year
- Full-time
- 3 years
- Assembly
- Contracts
- Paid holidays
- Disability insurance
Sr Principal Systems Engineer - Onsite
Raytheon —Tucson, AZ
- $132,400 - $251,600 a year
- Full-time
- System design
- Windows
- Business development
- Paid holidays
- Disability insurance

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Patient Financial Service Representative Behavioral Health

Banner Health -
Tucson, AZ

Apply Now

Job Details

Full-time
$18.02 - $27.03 an hour
4 days ago

Qualifications

Customer communication
Word processing
Spreadsheets
Decision making
Productivity software
Database software proficiency

Full Job Description

Primary City/State:

Tucson, Arizona

Department Name:

PBC Psych-Clinic

Work Shift:

Day

Job Category:

Revenue Cycle

You have a place in the health care industry. There’s more to health care than IV bags and trauma rooms. We support all staff members as they find the path that is right for them. If you’re looking to leverage your abilities – you belong at Banner Health. Apply today.

The selected candidate will have knowledge of patient financial services, financial collecting services or insurance industry experience processes. They will have the ability to work collectively with a dedicated group of healthcare professionals to ensure patients have a positive experience.

In this role you will welcome patients, assist them getting checked in /out, collect co-pays/deductibles, complete confirmation calls, process estimates via software that confirms insurance coverage, schedule patients for their next visit, help reschedule patients when needed and assist with some of these tasks for other clinics all while performing data entry with an eye for detail. This candidate will have excellent customer service skills and make patients and visitors feel welcomed. A career with our team is a terrific opportunity if you are looking to take that next step in your career.

Location:

28oo E. Ajo Way

Tucson AZ 85747

Schedule:

Monday - Friday

Hours 8:00am-5:00pm

University Medical Center South PBCs Banner - University Medical Center South is a comprehensive medical center that includes an Emergency department, a state-designated trauma center and a Behavioral Health Pavilion. We are an Arizona Department of Health Services-accredited Cardiac Receiving Center and a Nurses Improving Care for Health system Elders-designated senior-friendly hospital. The hospital is staffed by physicians who are full-time faculty of the University of Arizona College of Medicine - Tucson and is managed by Banner Health under an operating agreement with Pima County. Our specialty services include inpatient and outpatient behavioral health, treatment and education for diabetes, innovative geriatrics care and comprehensive orthopedics.

POSITION SUMMARY
This position coordinates a smooth patient flow process by answering phones, scheduling patient appointments, providing registration of patient and insurance information, obtaining required signatures following established processes, procedures and standards. This position also verifies insurance coverage, validates referrals and authorizations, collects patient liability and provides financial guidance to patients to maximize medical services reimbursement efforts. This also includes accurately posting patients at the point of service and releasing information in accordance with organizational and compliance policies and guidelines.

CORE FUNCTIONS
1. Performs registration/check-in processes, including but not limited to performing data entry activities, providing patients with appropriate information and intake forms, obtaining necessary signatures and generating population health summary.

2. Verifies insurance eligibility benefits for services rendered with the payors and documents appropriately. Assists in obtaining or validating pre-certification, referrals, and authorizations

3. Calculates and collects patient liability according to verification of insurance benefits and expected reimbursement. Explains and provides financial policies and available resources for alternative payment arrangements to patients and their families.

4. Enters payments/charges for services rendered and performs daily payment/charge reconciliation in a timely and accurate manner. Balances cash drawer at the beginning and end of the day and prepares daily bank deposit with necessary paperwork sent to centralized billing for record purposes.

5. Schedules office visits and procedures within the medical practice(s) and external practices as necessary. Maximizes reimbursement by scheduling patients in accordance with payor plan provisions. Confirms patient appointments for the following day as necessary and ensures patients are properly prepared for visits.

6. Demonstrates proactive interpersonal communications skills while dealing with patient concerns through telephone calls, emails and in-person conversations. Optimizes patient flow by using effective customer service/communication skills by communicating to internal and external customers, care team, management, centralized services and HIMS.

7. Assists in responding to requests for patient medical records according to company policies and procedures, and state and federal laws.

8. Provides a variety of patient services to assist in patient flow including but not limited to escorting patients, taking vitals and patient history, assisting in patient treatment, distributing mail and fax information, ordering supplies, etc.

9. Works independently under regular supervision and follows structured work routines. Works in a fast paced, multi-task environment with high volume and immediacy needs requiring independent decision making and sound judgment to prioritize work and ensure appropriateness and timeliness of each patient’s care. This position requires the ability to retain large amounts of changing payor information/knowledge crucial to attaining reimbursement for the services provided. Primary external customers include patients and their families, physician office staff and third party payors.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge.

Requires knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience. Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work independently.

Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences. Strong knowledge in the use of common office software, word processing, spreadsheet, and database software are required.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

Work experience with the Company’s systems and processes is preferred. Previous cash collections experience is preferred.

Additional related education and/or experience preferred

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Apply Now

Refine Your Search

senior customer support representative jobs in tucson, az

Patient Financial Service Representative Behavioral Health

Front Office Patient Financial Representative Physician Practice

Client Support Specialist

Eligibility Specialist -Multiple Locations

Senior Customer Service Representative

Tomahawk Portfolio Executive Assistant

Third-Party Logistics Specialist

Sr Tech, Security (Hybrid)

Senior Mission Planning Engineer/ Senior Systems Engineer (Onsite)

Senior Motor Controls Engineer

Senior Systems Engineer – Architecture and Requirements in Cameo (P3)

Senior Subsystem Engineer

Principal Systems Integration and Test Engineer

Principal Power Systems Integration Engineer (Power Lead)

Senior Systems Engineer – Anti-Tamper / Program Protection (On-site Tucson, AZ) – P3

Senior Systems Engineer

Senior Principal Electrical Engineer - Digital Focus

Sr Systems Engineer – Onsite

Senior Engineer – Electrical Fuze & Initiation Systems

Sr Principal Systems Engineer - Onsite

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