Part Time Fan Services Coordinator
Tucson Roadrunners —Tucson, AZ
- Part-time
- Marketing
- Office
- Bachelor's degree
Heat Response and Relief Program Manager
Pima County —Tucson, AZ
- $65,457 - $91,644 a year
- Full-time
- Background check
- Management
- Current TB test
7d
Emergency Preparedness Communication Coordinator - Health Departments Coordinator
Pima County —Tucson, AZ
- $56,555 - $79,164 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
14d
Administrative Assistant III (UA Library Administration)
University of Arizona —Tucson, AZ
- $20.33 - $25.41 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Paid holidays
- Health insurance
Senior Coordinator, High-Impact Practices
University of Arizona —Tucson, AZ
- $65,687 - $85,393 a year
- Full-time
- Residential
- 3 years
- University
- Paid holidays
- Health insurance
10d
Senior Communications Strategist
University of Arizona —Tucson, AZ
- $65,687 - $85,393 a year
- Full-time
- Residential
- 8 years
- University
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- Health insurance
Business Development Manager
Southern Arizona Seniors Helping Seniors —Tucson, AZ
- $50,000 - $78,000 a year
- Full-time
- Mid-level
- 3 years
- Driver's License
- Mileage reimbursement
- Flexible schedule
Quick Apply
13d
Activities Aide
Mountain View Retirement Village —Tucson, AZ
- Part-time
- No experience needed
- English
- Older adults
Quick Apply
Senior Events Specialist
Community Food Bank of Southern Arizona —Tucson, AZ
- $50,994.82 - $70,117.87 a year
- Full-time
- Spanish
- Clean driving record
- Microsoft Excel
2h
Business Growth Field Trainer
CaptionCall, LLC —Tucson, AZ
- $35,500 - $59,300 a year
- Weekends as needed
- Clean driving record
- Computer literacy
- Writing skills
- Health savings account
- Paid holidays
Quick Apply
14d
Community Outreach Coordinator
Agape Hospice and Palliative Care —Tucson, AZ
- Full-time
- Mid-level
- Contracts
- Marketing
Quick Apply
Senior Coordinator, Fostering Success
University of Arizona —Tucson, AZ
- $53,039 - $66,299 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- Paid holidays
- Health insurance
Senior Supervisor, Security - Tucson, AZ
Raytheon —Tucson, AZ
- $86,800 - $165,200 a year
- Full-time
- Office
- 3 years
- Driver's License
- Paid holidays
- Disability insurance
TCE Registry Program Coordinator - Health Department
Pima County —Tucson, AZ
- $56,555 - $79,164 a year
- Full-time
- Background check
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- Current TB test
7d
Community Liaison
Agape Hospice and Palliative Care —Tucson, AZ
- Full-time
- Mid-level
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Lead Material Program Manager
Raytheon —Tucson, AZ
- $132,400 - $251,600 a year
- Full-time
- 7 years
- Travel
- Experience equivalent to degree accepted
- Paid holidays
- Disability insurance
10h
Regional Learning Manager , Grocery Shared Field
Prime Now LLC - E78 —Tucson, AZ
- $78,000 - $137,000 a year
- Full-time
- Travel
- Mentoring
- Fair chance
- AD&D insurance
- Health insurance
Lead Senior HVAC Service Technician
D&H Air Conditioning and Heating Company, Inc. —Tucson, AZ
- $110,000 - $170,000 a year
- Weekends as needed
- Clean driving record
- Residential
- Driver's License
- Fuel card
- Disability insurance
Quick Apply
22h
Senior Systems Sustainment Engineer
Raytheon —Tucson, AZ
- $86,800 - $165,200 a year
- Full-time
- 3 years
- Experience equivalent to degree accepted
- Training & development
- Paid holidays
- Disability insurance
Senior E3 Engineering Program Lead
Raytheon —Tucson, AZ
- $86,800 - $165,200 a year
- Full-time
- Microsoft Excel
- 5 years
- Analysis skills
- Paid holidays
- Disability insurance

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Part Time Fan Services Coordinator

Tucson Roadrunners -
Tucson, AZ

Apply Now

Job Details

Part-time

Qualifications

Customer communication
Event customer service

Full Job Description

Fan Services Coordinator (part time)

Position Overview:

The Fan Services Coordinator plays a key role in creating exceptional experiences for fans and ticket members of the Tucson Roadrunners. This position combines outstanding customer service with proactive sales and retention efforts to help grow the team’s fan base and strengthen relationships with season ticket members, group leaders, and single-game buyers.

The ideal candidate is enthusiastic, people-oriented, and passionate about hockey and live events. They thrive in a fast-paced environment and enjoy helping fans have the best possible experience while identifying opportunities to upgrade, renew, and expand ticket packages.

Responsibilities:

Customer Service

Engage with past game attendees to gather productive and constructive feedback, ensuring a superior customer experience.
Respond to incoming calls, emails, and in-person inquiries related to tickets, account management, and game-day experiences.
Resolve issues such as seating questions, ticket exchanges, and account concerns promptly and professionally.
Assist with in-game member service tables, fan engagement activations, and special events (member parties, open practices, etc.).
Support customer service initiatives on game day.

Sales & Retention

Proactively contact past buyers, partial plan holders, and single-game customers to renew or upgrade into full-season or multi-game plans.
Identify new business opportunities through referrals, inbound leads, and database research.
Upsell seat upgrades, premium areas, and group experiences.
Meet or exceed monthly goals for outbound calls, touchpoints, and potential sales revenue.
Maintain accurate records in CRM systems, tracking all customer interactions and transactions.

Game Day & Events

Although the majority of this position entails working within our administrative office outside of the arena, there will be select home games and select team events, as needed, to provide in-person customer service and represent the organization in a positive manner.
Support fan engagement and promotional initiatives, including customer appreciation nights, giveaways, and theme nights.

Qualifications:

Bachelor’s degree preferred (Sports Management, Marketing, Communications, or related field) or upper classman (Junior/Senior status) pursuing Bachelor's degree.
1–2 years of customer service or sales experience, preferably in sports, entertainment, or hospitality.
Strong communication and interpersonal skills with a passion for helping people.
Comfortable making outbound calls and discussing ticket options with fans.
Organized, detail-oriented, and able to multitask in a fast-paced environment.
Available to work evenings, weekends, and holidays as required by the game and event schedule.

Compensation & Benefits:

Part- time 20 hours a week from 4 pm to 8 pm Monday thru Friday.
Hourly plus commission based on performance.
Complimentary and discounted tickets.
Opportunities for career growth within the organization.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Apply Now

Refine Your Search

senior field service jobs in tucson, az

Part Time Fan Services Coordinator

Heat Response and Relief Program Manager

Emergency Preparedness Communication Coordinator - Health Departments Coordinator

Administrative Assistant III (UA Library Administration)

Senior Coordinator, High-Impact Practices

Senior Communications Strategist

Business Development Manager

Activities Aide

Senior Events Specialist

Business Growth Field Trainer

Community Outreach Coordinator

Senior Coordinator, Fostering Success

Senior Supervisor, Security - Tucson, AZ

TCE Registry Program Coordinator - Health Department

Community Liaison

Lead Material Program Manager

Regional Learning Manager , Grocery Shared Field

Lead Senior HVAC Service Technician

Senior Systems Sustainment Engineer

Senior E3 Engineering Program Lead

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