Top 145 Call center team lead Jobs in Tucson Az

Collector
Vantage West Credit Union —Tucson, AZ
- $19.21 - $25.22 an hour
- Full-time
- Hybrid work
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Paid holidays
Peer Support Assistant
Banner Health —Tucson, AZ
- Full-time
- Residential
- High school diploma or GED
- Fingerprint clearance
Case Manager RN
Optum —Tucson, AZ
- $60,200 - $107,400 a year
- Full-time
- Remote
- Spanish
- Nursing
- Microsoft Excel
3d
Truck Driver (Non-CDL)
Goodwill Industries of Southern Arizona —Tucson, AZ
- Full-time
- Bilingual
- Clean driving record
- Pass drug screening
- Store discount
- Disability insurance
Quick Apply
Lead Scribe - Carondelet St. Joseph's Hospital
Vituity —Tucson, AZ
- Per diem
- Writing skills
- Mid-level
- Windows
- Employee assistance program
10d
Manager, Medical Practice Office
US Heart & Vascular —Tucson, AZ
- Full-time
- 5 years
- Research
- Clinic
Guest Services Manager
Gospel Rescue Mission Inc —Tucson, AZ
- From $40,000 a year
- Full-time
- Background check
- Spanish
- Clean driving record
Security Guard - La Posada at Pusch Ridge - Part Time
La Posada Pusch Ridge —Oro Valley, AZ
- Part-time
- Maintenance
- Outdoor work
- Entry level
- 401(k) matching
- Flexible schedule
Quick Apply
Security Guard - La Posada at Pusch Ridge - Per Diem
La Posada Pusch Ridge —Oro Valley, AZ
- Part-time
- Writing skills
- Entry level
- 401(k) matching
- Flexible schedule
Quick Apply
Customer Solutions Representative I
Edmund Optics —Tucson, AZ
- $18 - $20 an hour
- Full-time
- Hospitality
- Office
- Administrative experience
- Paid parental leave
- AD&D insurance
5h
Member Solutions Specialist I
Vantage West Credit Union —Tucson, AZ
- $19.00 - $22.72 an hour
- Full-time
- Spanish
- Research
- Mid-level
- Paid parental leave
- Paid holidays
6d
Police Communications Dispatcher - Tuc
Arizona Department of Public Safety —Tucson, AZ
- $52,839.04 - $69,614.13 a year
- Weekends as needed
- Writing skills
- Basic math
- English
Business Development Center Representative
ORielly Chevrolet Inc —Tucson, AZ
- Full-time
- Bilingual
- Background check
- Dealership
- Paid training
- Disability insurance
Emergency Preparedness Communication Coordinator - Health Departments Coordinator
Pima County —Tucson, AZ
- $56,555 - $79,164 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
10d
Clinical Specialist II - Tucson, AZ
Boston Scientific —Tucson, AZ
- $75,000 - $95,000 a year
- Full-time
- Nursing
- Surgery
- Patient monitoring
Senior Living Advisor - Remote
Brookdale Senior Living Inc. —Tucson, AZ
- Nights as needed
- Remote
- Bachelor of Science
- Writing skills
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
6h
School Custodial Cleaner
ABM Industries —Tucson, AZ
- $15.45 an hour
- Part-time
- School experience
- Classroom
- 18 years or older
- On-the-job training
Chaplain Per Diem - Outpatient Hospice
Tucson Medical Center —Tucson, AZ
- Day shift
- BLS Certification
- Mid-level
- Outpatient experience
Information Technology Service Supervisor
Pima County —Tucson, AZ
- $72,009 - $100,817 a year
- Full-time
- Background check
- Computer Science
- Mid-level
10d
Online Membership Associate (Paid Ads Specialist)
Center for Biological Diversity —Tucson, AZ
- $57,000 - $65,000 a year
- Online Application
- Remote
- Mid-level
- 3 years
- Analysis skills
- 403(b) matching
- Health savings account
Quick Apply

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Collector

Vantage West Credit Union -
Tucson, AZ

Apply Now

Job Details

Full-time
$19.21 - $25.22 an hour

Benefits

Paid parental leave
Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Military leave
Paid time off
Paid military leave
Parental leave
Employee assistance program
Vision insurance
Life insurance
Pet insurance

Qualifications

Customer communication
Microsoft Excel
Microsoft Outlook
Basic math
High school diploma or GED

Full Job Description

GENERAL SUMMARY:
Manages delinquent member accounts through outbound and inbound collection efforts. Responsible for meeting delinquency, loss rate, and productivity goals as set by management and is charged with protecting the credit union from loss through prompt and efficient collection procedures.

This role is eligible for a language stipend of $200/monthly after 90 days of employment.

Salary range is $19.21 - $25.22/hour. Job Grade, NE-9. Final salary is dependent on candidate's experience and qualifications.

QUALIFICATIONS:
Minimum Education & Experience Requirements:

High School diploma or equivalent is required
2 years of experience in the collections, customer service of client accounts in a call center environment, or in Sales in a structured sales environment
Ability to work at Corporate office in Tucson and remotely
Availability: Monday-Friday, 8:00am-6:15pm, and rotating Saturdays from 9:00am-1:15pm
Spanish speaking skills are a plus but not required

Minimum Knowledge and Skill Requirements:

Requires professional, clear and effective written and verbal communication skills
Must be proficient in Microsoft Office (Word, Excel, Outlook)
Under minimal supervision, able to utilize critical thinking and problem solving skills, and demonstrate effective time management skills
Must be able to perform basic math functions

COMPETENCIES:

Negotiating
Customer Focus
Listening
Written Communication
Technical Learning
Action Oriented
Ethics & Values

WORKING CONDITIONS/ENVIRONMENT:
This job requires the employee sit at a desk or workstation for extended periods of time. No heavy lifting required.

OTHER REQUIREMENTS:
Must comply with all aspects of the Bank Secrecy Act.

MAJOR ACCOUNTABILITIES AND TASKS:
1. Places outbound calls to and accepts incoming calls from members with delinquent loans or accounts.

2. Identifies opportunity for and negotiates payment arrangements to bring account current.

3. Provides excellent quality service to all Members at all times.

4. Documents all member contacts in the collection system and conducts applicable loan maintenance.

5. Meets productivity and performance goals established by management.

6. Locates the member through skip tracing methods, internet research, references and employment.

7. Reviews and recommends repossession, foreclosure, referral to a collection agency, account closure or assignment for lawsuit, as needed.

8. Acts as liaison between the Credit Union and its attorneys, collection agencies and other vendors.

9. Resolves disputes and complaints from members seeking a solution that restores goodwill without placing the credit union at risk.

10. Performs other duties as assigned.

About Us:

At Vantage West, we pride ourselves on fostering a vibrant learning environment where curiosity and growth are at the heart of everything we do. Together, we are not just building a successful company; we are cultivating a community where everyone can thrive.

Benefits And Perks:

Health Coverage – We offer medical, dental and vision coverage for you and your dependents. Other benefits include: life insurance, flexible spending accounts, pet insurance, Team Member Assistance Program (EAP), and Corporate Care Solutions (Backup Child and Adult Care Services).

Paid Time Off and Holidays – Work-life balance is a focus with generous paid time off, with additional time given for sick days, paid holidays, and 16 hours of paid time to participate in our community volunteer program. We also offer enhanced paid military leave and paid maternity/paternity leave.

Retirement Savings – Generous 401k Plan.

Development Activities – We focus on continuous growth by encouraging Job Shadowing and Personal Development Plans, which leads to a 40+% annual internal promotion rate.

Tuition Reimbursement – We have partnered with the University of Arizona Global Campus to offer eligible full-time employees 100% tuition coverage towards an online Bachelor’s or Master’s Degree.

Equal Opportunity Employer Veterans Disabled

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Apply Now

Refine Your Search

call center team lead jobs in tucson az

Collector

Peer Support Assistant

Case Manager RN

Truck Driver (Non-CDL)

Lead Scribe - Carondelet St. Joseph's Hospital

Manager, Medical Practice Office

Guest Services Manager

Security Guard - La Posada at Pusch Ridge - Part Time

Security Guard - La Posada at Pusch Ridge - Per Diem

Customer Solutions Representative I

Member Solutions Specialist I

Police Communications Dispatcher - Tuc

Business Development Center Representative

Emergency Preparedness Communication Coordinator - Health Departments Coordinator

Clinical Specialist II - Tucson, AZ

Senior Living Advisor - Remote

School Custodial Cleaner

Chaplain Per Diem - Outpatient Hospice

Information Technology Service Supervisor

Online Membership Associate (Paid Ads Specialist)

I want to receive the latest job alert for call center team lead in tucson az

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