Top 8 Group leader Jobs in Tucson Az

Consumer Group Community Engagement Leader
Intuit —Tucson, AZ
- $109,000 - $147,500 a year
- Marketing
- Mid-level
- Bachelor's degree
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Consumer Group Community Engagement Leader

Intuit -
Tucson, AZ

Apply Now

Job Details

$109,000 - $147,500 a year

Qualifications

Customer communication
Bachelor's degree

Full Job Description

Overview

Intuit is a global technology platform that helps our customers and communities overcome their most important financial challenges. We help give over 50 million consumers, small businesses, and self-employed customers around the world the opportunity to prosper.

The Modern Operations team is seeking a collaborative and customer-obsessed leader to join our Consumer Group Community Team as the Community Engagement Manager. In this role, you will lead community engagement programs.

The Consumer Group Community Engagement Team supports Intuit’s brand presence and voice in our online TurboTax and Accountants communities by monitoring the daily activity of all contributors and ensuring they receive the care they need. The team actively engages with community contributors and domain experts and is responsible for building and maintaining relationships to keep all channels thriving. The team runs numerous programs and initiatives designed to increase community participation, customer satisfaction, and trust. In addition to being brand ambassadors for the community channel, the Engagement Team also supports internal employees by delivering data and insights to stakeholders and guiding employee participation within the community.

Responsibilities

Manage the overall quality of community engagement and cultivate Intuit’s presence within our communities
Lead within a fast paced, constantly changing environment while fostering high performance, continuous improvement, and seasonal team development through one-on-ones, operational meetings, and ongoing coaching and mentoring
Guide the execution of projects that drive community engagement, such as virtual events, seasonal campaigns, gamification initiatives, and top contributor outreach
Translate Voice of the Customer feedback into tangible insights to impact the business, surfacing findings on Intuit products to internal stakeholders
Leverage data to analyze community performance, while measuring progress toward goals
Synthesize and communicate key information between the team and internal stakeholders
Drive customer satisfaction and community growth through proactive programs and cross-functional collaboration
Engage with external and internal customers through authentic, natural written communication
Support the team by exercising good judgment and critical thinking to protect the reputation of the brand and to resolve customer issues
Execute response plans on sensitive, controversial topics
Champion adoption of AI-enhanced workflows to reduce friction and improve process efficiency
Review and complete administrative tasks such as payroll and schedules in a timely manner

Qualifications

Bachelor’s degree required in communications, business, marketing, sociology, or related field
Experience directly managing seasonal employees or contract workers
Understanding of how to lead a customer facing team, while coaching to success
Passion for online communities, forums, and social media, personally or professionally
Experience interacting with influential users in online communities or other social media platforms (such as X, Facebook, Reddit, etc)
Understanding of online community principles and how to engage with a broad user base
Ability to quickly and creatively adapt to changing situations, while proactively developing solutions
Strong initiative with analytical, problem solving and troubleshooting abilities
Ability to effectively communicate with individuals possessing diverse knowledge levels and personalities
Demonstrated business acumen
Exceptional written and verbal communication skills and reading comprehension
Knowledge of the tax and/or personal finance industry a plus

Footer

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

The expected base pay range for this position is:
San Diego, CA $109,000- $147,500

Apply Now

Refine Your Search

group leader jobs in tucson az

Consumer Group Community Engagement Leader

Value Stream Team Leader

Recreation - Winter (10/14/26 - 04/18/27)

Part Time Fan Services Coordinator

Processing Supervisor - 3rd Shift

Retail Sales Lead - Oracle

Before/After School Group Leader

Staff Cost Consultant

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